Susan Barrett

We attempted to purchase a 2023 Acura Type S that was listed online for $44,995.00. I agreed to purchase said vehicle. The salesman Rodrigo said he would send me the Sales Agreement with a $1000 Discou listed online for $44,995.00. I agreed to purchase said vehicle. The salesman Rodrigo said he would send me the Sales Agreement with a $1000 Discount! The next morning he represented that the price was a mistake, it’s $1000 more! I consider it to be a Bait & Switch The Attorney General of NJ will take it from here! Buyer Beware! Be Vigilante nt! UPDATE; If you enjoy Fraud, Deception and Lies you’re at the right Dealership. If not, Run Don’t Walk! Eric the owners Brother called me from his personal cell yesterday afternoon. (He’s Proven to be a Deceptive Liar) He apologized for what occurred and asked if they make the deal right, would I remove my reviews. I said I would. Eric said he would have Gus call me and get it done. I didn’t receive any call from Gus, so I sent a text message to Eric. A few minutes later Ryan finance manager called me. Ryan represented that he sold the vehicle yesterday afternoon! Ryan said he would pay me to remove my reviews! I told Ryan a can’t be bought for any amount! My Complaints are in process! This Dealership is a FRAUDULENT OPERATION! Good Luck dealing with anyone there! In New Jersey, if a dealership advertises a car at a price and agrees to sell it, but then claims an error and raises the price by $1,000, you have recourse under New Jersey's I m ill Consumer Fraud Act for potential bait-and-switch tactics or misrepresentation; you can demand they honor the price, file complaints with the NJ Attorney General or DMV,I More

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Terrible dealership. Trying to switch and bait us. Left with a car and denied paperwork they kept our trade with no official paperwork and sent us out on a Friday night b Trying to switch and bait us. Left with a car and denied paperwork they kept our trade with no official paperwork and sent us out on a Friday night because their finance director had to leave for whatever it was and couldn't figure out how to use their system to get to the numbers we originally agreed on. They tried telling us tax wasn't included when we asked for an all in price before lining up the deal i had already had another dealer ready to sell for the same price but they were much further away from us. In the end i got the car I wanted from the other dealer and didn't even need to use my trade in and made out $251 more then I would have buying from precision. This was not the first time I had a terrible experience at this dealership. 6-7 years ago they discriminated against me because I looked young and they didn't think I could buy a car and basically a different sales rep kicked me out the store and wouldn't appraise my car. Left a bad review and the GSM reached out and got things in order and we ended up making a deal back then. But after this experience I would never recommend anyone buying from here. I have reported this dealership to Acura for bait and switch tactics. More

by palak.shah Verified Customer Verified Customer

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Dealership and my salesman Rodrigo and his team went above and beyond to get the deal done on the car that I really wanted and I am very grateful for that. Would recommend to family and friends and will above and beyond to get the deal done on the car that I really wanted and I am very grateful for that. Would recommend to family and friends and will be coming back. More

by Homeworknatalia12 Verified Customer Verified Customer

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It was a pleasure buying my RDX through Precision Acura. From the initial phone call with Susan, the internet specialist to Rodrigo, our salesman to Ryan the finance manager. We were treated with professi From the initial phone call with Susan, the internet specialist to Rodrigo, our salesman to Ryan the finance manager. We were treated with professionalism and personal attention. Very considerate of our time. Thank you again to all! More

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Like always, it has been a great experience and excellent service provided by the Precision Acura of Princeton, NJ. I appreciate support by the Steve Matthews, and Mike Mealey, and special thanks to Rajiv Ra service provided by the Precision Acura of Princeton, NJ. I appreciate support by the Steve Matthews, and Mike Mealey, and special thanks to Rajiv Ramnarine. More

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Great experience this is the second Acura I have gotten both times it has been excellent both times it has been excellent More

by mcosentino0 Verified Customer Verified Customer

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Just a great experience. Kevin and Susan made the buying experience painless. I would definitely refer my friends and family to them. Kevin and Susan made the buying experience painless. I would definitely refer my friends and family to them. More

by henrypozo99 Verified Customer Verified Customer

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My recent service experience with Precision Acura of Princeton was awesome! I would recommend this service center to anyone. Princeton was awesome! I would recommend this service center to anyone. More

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This was fourth car purchased here. Always a good experience. Very professional in every way. Always a good experience. Very professional in every way. More

by PATRICIAACULLEN Verified Customer Verified Customer

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Pleasure working with Gus and Susan. Smooth transaction. Came from out of town and everyone was very accommodating to my travel schedule. Smooth transaction. Came from out of town and everyone was very accommodating to my travel schedule. More

by ROBHALL Verified Customer Verified Customer

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