Susan Barrett
Susan Barrett at Precision Acura of Princeton

Susan Barrett | Page 2

Internet Sales Consultant

Precision Acura of Princeton

3001 US Highway 1
Lawrenceville, NJ 08648

Contact Me
4.0
52 Reviews

After 10 years on Wall Street with Morgan Stanley, I have come to know what outstanding customer service is all about. I bring that experience here in our Business Development Center and love what I do. Precision Acura of Princeton is an awesome company and their commitment to a solid work ethic is a cornerstone to their amazing success.

4.0

52 Reviews

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52 Reviews of Susan Barrett

October 31, 2023

Dealership Rating
Employee Rating

Pleasure working with Gus and Susan. Smooth transaction. Came from out of town and everyone was very accommodating to my travel schedule. More

by ROBHALL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gus Chalak

Oct 31, 2023

Precision Acura of Princeton responded

Robert ...Thank you so much for the great review. I will pass along these comments to Gus and Susan. We're glad the process went nice and smooth and we hope you enjoy your new ride! Congratulations

September 21, 2023

Dealership Rating
Employee Rating

The price is only good reason why the got 2 stars from me. After i sent them my down payment, no one called me back to confirm that they have received my money. Also, they forgot to put the temporary lice More

by TUNGHA7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joe Zuccari, Eric Sebar

Sep 24, 2023

Precision Acura of Princeton responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Vern Customer Experience Manager (833) 288-3287

Sep 24, 2023

Precision Acura of Princeton responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Vern Customer Experience Manager (833) 288-3287

Sep 25, 2023

TUNGHA7 responded

My name is Tung Ha, and i just bought a mdx type s advance 2023 on Sept 15.

June 21, 2023

Dealership Rating
Employee Rating

Professional, great customer service and support. Time efficient in service and sales. My 3rd purchase in 4.5 yrs. More

by AMP56
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ahmed Heba, Allan Sebar , Mike Fazio

Jun 23, 2023

Precision Acura of Princeton responded

Thank you! It is always a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we once again met your expectations. Thank you for continuing to choose Precision Acura of Princeton. We look forward to having you as one of our valued customers for many more years to come!

March 19, 2023

Dealership Rating
Employee Rating

The experience of buying a car was much easier than I anticipated. They were willing to work with the customer to make a sale. More

by Iaculloj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ahmed Heba, Allan Sebar , Mike Fazio

Mar 20, 2023

Precision Acura of Princeton responded

So glad you had such a good experience and we appreciate you taking the time out to comment. Congratulations! Greg Martinetti Precision Acura of Princeton

March 17, 2023

Dealership Rating
Employee Rating

Great dealership to deal with. The salesman worked hard to remain my business. Highly recommend More

by Wruff59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ahmed Heba, Allan Sebar, Eric Sebar , Mike Fazio

Mar 17, 2023

Precision Acura of Princeton responded

That's great to hear! Thanks for taking the time out to pass along the wonderful sentiments! Greg Martinetti Precision Acura of Princeton

Mar 17, 2023

Precision Acura of Princeton responded

Anytime!

Mar 17, 2023

Wruff59 responded

Your welcome

October 19, 2022

Dealership Rating
Employee Rating

The experience was great and Ahmed made sure it was a smooth process! Thank you! More

by Callie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2022

Precision Acura of Princeton responded

Callie Thank you for your great review! I will pass along this message to Ahmed and the rest of the Precision Acura team! Enjoy your new wheels! Greg Martinetti E-Commerce Director Precision Acura of Princeton

August 18, 2022

Dealership Rating
Employee Rating

straight to the point. gave him a number to work with and we got to it. happy with the car More

by christodisco
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ahmed Heba, Joe Zuccari

Aug 19, 2022

Precision Acura of Princeton responded

Chris Thank you for the positive feedback! We appreciate you taking the time to reach out and pass along your thoughts ...I will make sure the Management Team is advised! Enjoy the new ride! Greg Martinetti Precision Acura of Princeton

March 08, 2022

Dealership Rating
Employee Rating

I'm a HUGE "vibes" person and the moment we walked into Precision Acura it was good vibes. From the first greeting to the end of the sales process days later. I personally dread the car buying experienc More

by VanessaH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ahmed Heba , Mike Fazio

Mar 09, 2022

Precision Acura of Princeton responded

Thank you so much for your kind words, Vanessa, and for taking the time to leave us this wonderful feedback!

March 06, 2022

Dealership Rating
Employee Rating

Susan, Rodrigo and Eric were all incredibly professional, efficient and, most of all, an absolute dream to work with. In and out in under 3 hours, completed a trade in and had our new certified vehicle shine More

by santurcehaze
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodrigo Arrieta, Eric Sebar

Mar 07, 2022

Precision Acura of Princeton responded

It's fantastic to hear that Rodrigo, Susan and Eric provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Precision Acura of Princeton, we hope your wife enjoys her new vehicle!

December 28, 2021

Dealership Rating
Employee Rating

Gus was great. Couldn’t be happier with my new SUV. Very thorough from start to finish. More

by MADIEFSKY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gus Chalak, Eric Sebar , Mike Fazio

Dec 29, 2021

Precision Acura of Princeton responded

Thank you for your business and this review. We're happy to hear that Gus was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

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