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Susan Brown
192 Reviews
I began my career in the automotive industry in 2021 and joined Subaru of Gwinnett in August 2023. Originally from Burlington, North Carolina, I’ve always loved connecting with people — a passion that began when I traveled the country with True Majority, a grassroots organization founded by Ben Cohen of Ben & Jerry’s. I’m grateful for my wonderful spouse, our two grown children, and our lovable bulldog who keeps life entertaining. My favorite part of Subaru of Gwinnett is the people — the sense of family, teamwork, and genuine care that make this place truly special.
Read more192 Reviews
Write a ReviewDealership Experience
4 yrs, 10 mos
Industry Experience
23 yrs, 1 mo
Languages Spoken
English
192 Reviews of Susan Brown
October 28, 2024
Good car buying experience. Your salesman, Lawrence Le, was very pleasant to deal with, as was Susan Brown. I give them both five stars. Your salesman, Lawrence Le, was very pleasant to deal with, as was Susan Brown. I give them both five stars. More
by PALENNOX5
Verified CustomerOther Employees Tagged: Lawrence Le
October 24, 2024
I like the nice environment and friendly staff. They were also helpful for my questions. They were also helpful for my questions. More
by GRTNDJ
Other Employees Tagged: Jody Vaughn, Kody Traylor
October 23, 2024
Fair and honest deals, knowledgeable staff, the car was delivered in perfect condition on time. No hard sells on stuff you don't need. Friendly people and great after sale followup. delivered in perfect condition on time. No hard sells on stuff you don't need. Friendly people and great after sale followup. More
by 2025Outback
Other Employees Tagged: Jody Vaughn, Matthew Buckles, Brandon Sellier
October 18, 2024
I can't say enough positive things about Subaru of Gwinnett! This is the nicest and cleanest dealership I've ever visited (which makes a big difference, especially when you come in for regular mainten Gwinnett! This is the nicest and cleanest dealership I've ever visited (which makes a big difference, especially when you come in for regular maintenance). This was the easiest/most pleasant car-buying experience I've ever had. Matthew made the trade-in process seamless, and there was never any pressure to purchase or upgrade to a higher trim (not the case at most dealerships). Susan was great about taking the time to tailor my plan and answer any questions about financing. I love my new Crosstrek and appreciate everything Matthew and Susan did to help! More
by MARYKUERTZ
Other Employees Tagged: Matthew Buckles , Craig Hooten
October 17, 2024
Great product. Great staff. The most professional group that I have encountered while trying to buy a new vehicle. Great staff. The most professional group that I have encountered while trying to buy a new vehicle. More
by TENHEAD
Other Employees Tagged: Blake Henley , Craig Hooten
October 14, 2024
Frankly, this is the best car buying experience I recall ever having. Good team, no pressure, good selection and pleasant, ethical people. ever having. Good team, no pressure, good selection and pleasant, ethical people. More
by TOMRICH0
Other Employees Tagged: Lance Willhite, Adam Anderson
October 10, 2024
We had a great experience! If you are looking to buy a Subaru, this is your place. If you are looking to buy a Subaru, this is your place. More
by SCOTTHTX
Other Employees Tagged: Adam Anderson
September 26, 2024
Great experience Would recommend to anyone looking for a Subaru. Looking to learn more about the car when we come back for review a Subaru. Looking to learn more about the car when we come back for review More
by JPOMPER
Other Employees Tagged: Jody Vaughn
September 18, 2024
Great service from both sales and finance. Super easy & even delivered to my home. Will buy again and again from this dealership! Love Subaru of Gwinnett! Super easy & even delivered to my home. Will buy again and again from this dealership! Love Subaru of Gwinnett! More
by ERIKA.ROGERS.568
Other Employees Tagged: Lance Willhite, Adam Anderson, Matthew Buckles, Blake Henley, Rich Little , Chad Anderson, Andre "DRE" Armenakian, Tiffani Ho, Robert Hynson
September 06, 2024
Matthew was great! Very personable and knowledgeable regarding the vehicles on his lot. Helped us get the correct car for us (crosstek sport super nice) and then introd Very personable and knowledgeable regarding the vehicles on his lot. Helped us get the correct car for us (crosstek sport super nice) and then introduced us to Susan who quickly but thoroughly covered the details and options available. We are happy to be new Subaru owners! More
by JOEMAYNARD1
Other Employees Tagged: Matthew Buckles
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