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Susan Brown
192 Reviews
I began my career in the automotive industry in 2021 and joined Subaru of Gwinnett in August 2023. Originally from Burlington, North Carolina, I’ve always loved connecting with people — a passion that began when I traveled the country with True Majority, a grassroots organization founded by Ben Cohen of Ben & Jerry’s. I’m grateful for my wonderful spouse, our two grown children, and our lovable bulldog who keeps life entertaining. My favorite part of Subaru of Gwinnett is the people — the sense of family, teamwork, and genuine care that make this place truly special.
Read more192 Reviews
Write a ReviewDealership Experience
4 yrs, 10 mos
Industry Experience
23 yrs, 1 mo
Languages Spoken
English
192 Reviews of Susan Brown
May 04, 2023
They gave me full transparency. Robert was knowledgeable, patient, transparent, and super helpful. I Highly recommend Subaru Gwinnett. I’ll definitely come back when it’s time to tr Robert was knowledgeable, patient, transparent, and super helpful. I Highly recommend Subaru Gwinnett. I’ll definitely come back when it’s time to trade up. More
by HAPPYMARCY
Verified CustomerOther Employees Tagged: Lance Willhite , Robert Hynson
May 04, 2023
Blake was so extremely helpful. I was speaking to four different dealerships-who all replied to my online inquiry. Blake is the ONLY one of the four who consistently kept my inter I was speaking to four different dealerships-who all replied to my online inquiry. Blake is the ONLY one of the four who consistently kept my interests at heart. He never "threatened" me with higher prices, etc. for what I was wanting. He genuinely wanted to make me happy in the process, and not just to "sell the car". That is why I ultimately chose Gwinnett. More
by MAULDINS
Other Employees Tagged: Blake Henley
May 03, 2023
Service associates were very polite and informative. The service and waiting areas were very clean and spacious. It really felt like a white-glove experience. The service and waiting areas were very clean and spacious. It really felt like a white-glove experience. More
by TEGRONIN
Other Employees Tagged: Blake Henley , Jodene "Jodie" Brown
May 02, 2023
Very smooth appointment from the drive in to my service advisor( Ervin Morban) updating me on the status of my vehicle and when it was ready. advisor( Ervin Morban) updating me on the status of my vehicle and when it was ready. More
by BMILLER3053
Other Employees Tagged: Jennifer Kessler, Blake Henley , Taylor Spicuzza, Ervin Morban
May 01, 2023
Overall good experience. Not pressured to purchase. We’ll see how the service experience goes. Not pressured to purchase. We’ll see how the service experience goes. More
by LIZ_DONSUMMERS
Other Employees Tagged: Lance Willhite, Adam Anderson, Jody Vaughn
April 28, 2023
Great, super fast purchase done by Adam Anderson. In and out in an hour even with a test drive. In and out in an hour even with a test drive. More
by TKDSRH
Other Employees Tagged: Adam Anderson
April 28, 2023
Working with Subaru of Gwinnett dealership was very easy. Richard Williams is a great representative of your company. We liked his philosophy of under promising and over delivering as far as the actual deliv Richard Williams is a great representative of your company. We liked his philosophy of under promising and over delivering as far as the actual delivery date. We are satisfied customers. More
by jane.czeciuk
Other Employees Tagged: Lance Willhite , Richard "RL" Williams
April 27, 2023
Everyone at the dealership was pleasant and helpful and created a low stress car buying experience. created a low stress car buying experience. More
by PIGBLANKET
Other Employees Tagged: Matthew Buckles
April 26, 2023
Best customer experience ever! Brand new building and unbelievable employees. Andre was so professional and knowledgeable when he introduced different models of Outback. I will Brand new building and unbelievable employees. Andre was so professional and knowledgeable when he introduced different models of Outback. I will definitely refer this dealership to my friends and family. More
by YJUNE98
Other Employees Tagged: Andre
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