Dealership Experience
7 yrs
Industry Experience
30 yrs, 10 mos
315 Reviews
Write a Review315 Reviews of Susan Tighe
April 21, 2019
x2 28i No pressure, casual experience! We were able to get in and out of the dealership relatively quickly, which we prefer. Susan was especially helpful and No pressure, casual experience! We were able to get in and out of the dealership relatively quickly, which we prefer. Susan was especially helpful and patient, it took us 2 weeks to decide with some back and forth, she was great. More
Other Employees Tagged: Tammy Saylor , Mia
April 12, 2019
Great customer service Everyone was very friendly, went above and beyond to help me fix the issue i had. Constantly updating me on what's was going on with my vehicle. Very Everyone was very friendly, went above and beyond to help me fix the issue i had. Constantly updating me on what's was going on with my vehicle. Very comfortable. More
Other Employees Tagged: Miguel mechanic
April 02, 2019
Excellent sales staff. My salesperson, Susan Gatlin, was very knowledgeable about the vehicles and went out of her way to ensure that I had a positive experience. Even after My salesperson, Susan Gatlin, was very knowledgeable about the vehicles and went out of her way to ensure that I had a positive experience. Even after the sale, she was there for any issues or concerns I had. The dealership had a wide range of models for me to test drive and look at the interiors to make my decision. I really appreciate the effort that the dealership went through to locate and acquire the exact configuration that I wanted. More
Other Employees Tagged: Emilio Torres
April 02, 2019
Excellent Very friendly, knowledgeable staff. Susan Gatlin was very informative and easy to work with. The gentleman in finance was very thorough in explaining Very friendly, knowledgeable staff. Susan Gatlin was very informative and easy to work with. The gentleman in finance was very thorough in explaining the various options to me. I left with a very positive experience. More
Other Employees Tagged: Jesus Castillo, Robert Real
March 20, 2019
10,000 mi checkkup Everything was checked and done quickly & efficiently. A deadline was given & it was met. All was explained competently by Jessica. I'm running out Everything was checked and done quickly & efficiently. A deadline was given & it was met. All was explained competently by Jessica. I'm running out of words to say. More
Other Employees Tagged: Jessica Caycedo, Susan ? - Floor PR
March 15, 2019
Great service Dept. There’s no pressure to do any service that’s not needed. Friendly, knowledgeable service advisors and a free car wash, how can you beat that for servi There’s no pressure to do any service that’s not needed. Friendly, knowledgeable service advisors and a free car wash, how can you beat that for service? More
Other Employees Tagged: Carlos Munoz
March 12, 2019
New X4 Susan was the reason I returned and continued to look at BMW's. I was ready to purchase something else and decided to talk to Susan again. That's wh Susan was the reason I returned and continued to look at BMW's. I was ready to purchase something else and decided to talk to Susan again. That's when she introduced me to the X4 which was exactly what I wanted ... I just really didn't explore it as I had limited time and was in the mode of looking for a car when I first visited the dealership More
February 23, 2019
Susan is the best Everyone went above and beyond to make sure I get the BMW I liked! Can’t thank them enough for helping me when the banks failed me. Susan is really he Everyone went above and beyond to make sure I get the BMW I liked! Can’t thank them enough for helping me when the banks failed me. Susan is really helpful, knowledgeable and funny. I would highly recommend! Unfortunately they didn’t have the Buy 2 Get 1 Free deal...maybe next time :) More
February 05, 2019
Smooth buying experience Susan and Tammy were both professional, patient and informative. I drove up from Ft Myers to look st an SUV, and ended up buying a car I saw on the lo Susan and Tammy were both professional, patient and informative. I drove up from Ft Myers to look st an SUV, and ended up buying a car I saw on the lot. After my purchase, Susan called to follow up to see if I had any questions. Great customer service! More
Other Employees Tagged: Tammy Saylor
February 02, 2019
Maria is the best! Maria was able to get me in and out in a short time. She has serviced my 750, 650, and 430. The Service department was always fair and competitive i Maria was able to get me in and out in a short time. She has serviced my 750, 650, and 430. The Service department was always fair and competitive in pricing. More
Other Employees Tagged: Maria Lizardi