Susan Ward

Top notch. .. total pros! This is my 2nd car with Paul Kolleck. He makes things very easy... and that is important to me! .. total pros! This is my 2nd car with Paul Kolleck. He makes things very easy... and that is important to me! More

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Paul did an outstanding job from start to finish. The process of ordering the car and taking delivery was seamless. When taking delivery, Susan did a great job explaining the features of the I5. Taki The process of ordering the car and taking delivery was seamless. When taking delivery, Susan did a great job explaining the features of the I5. Taking the time to connect our IPhones was very helpful. Love the car! Best, Randy and Ron More

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Emily was great and helpful. She kept on top of my request and made sure everything was completed as planned. Also she followed up with me after delivery. She kept on top of my request and made sure everything was completed as planned. Also she followed up with me after delivery. More

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Working with The BMW Store is always a great experience. Paul, Susan and everyone are a joy to work with. Paul, Susan and everyone are a joy to work with. More

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From picking out the right BMW (2026 X5), to programming the car, to purchasing, and a thank you swag bag from the manager as I drove away - was an amazing experience! The team is the reason I keep coming b the car, to purchasing, and a thank you swag bag from the manager as I drove away - was an amazing experience! The team is the reason I keep coming back. Thank you Mat Swart (Sales), Susan Ward (Programming genius), Eric (finance) & Ric Koresky (management). We also love the service department - My convertible M4 is fun to drive. Preventative care is always a must. Thank you to Corey Hart- (service advisor). More

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Dean, Rick and Susan were excellent to work with and very helpful. Their product knowledge and attentiveness was outstanding as always. Dean was very nice to my wife and me and did not rush our decision. Ric helpful. Their product knowledge and attentiveness was outstanding as always. Dean was very nice to my wife and me and did not rush our decision. Rick was very nice to work with and always greeted me during each visit. Susan was very knowledgeable and spent extra time answering all my questions. Your employees made my decision to purchase a new BNW easy. Good Job! Thank s !! More

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Paul Kolleck has worked with me on several cars purchases and always makes it simple! He is always reachable and aware of what we need and the best way to make it happen! and always makes it simple! He is always reachable and aware of what we need and the best way to make it happen! More

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Paul Kolleck was a please to work with. Knowledgeable, attentive, and didn't waste my time. Knowledgeable, attentive, and didn't waste my time. More

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I had an excellent experience with The BMW Store while shopping for a new car. The team was professional, welcoming, and focused on helping me find the right fit without any pressure. A special thank y shopping for a new car. The team was professional, welcoming, and focused on helping me find the right fit without any pressure. A special thank you to Paul Kolleck, who went above and beyond—taking the time to understand my needs, answer all of my questions, and ensure I felt confident throughout the process. His BMW knowledge, transparency, and follow-through made everything seamless. I highly recommend The BMW Store and Paul to anyone looking for a smooth, customer-focused car buying experience! More

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Mat Swartz was great to deal with, very friendly with a low pressure approach that we appreciated. He worked with us on our "lost title" trade-in and made the entire process super easy. Highly recommend! low pressure approach that we appreciated. He worked with us on our "lost title" trade-in and made the entire process super easy. Highly recommend! More

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