Susan Ward | Page 21

Great customer service from everyone. Even despite some delays in getting the car that was out of the dealers hands, everyone was great in communicating and going out of their way to get Even despite some delays in getting the car that was out of the dealers hands, everyone was great in communicating and going out of their way to get it to us as soon as they could. More

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Great customer service. Very efficient. Everything delivered as promised. Planning on buying my next car from them as well. Very efficient. Everything delivered as promised. Planning on buying my next car from them as well. More

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I had a fantastic experience at the BMW Store. I purchased an i4 in August 2023. I had an incredibly positive experience across the board. Jonathan Kumar was my salesperson and he did a great job I purchased an i4 in August 2023. I had an incredibly positive experience across the board. Jonathan Kumar was my salesperson and he did a great job—always communicating with me, answering my many questions and never pressuring. Susan explained all the technology to me in a simple and easy-to-understand way. Finally, Eric in Finance helped me structure the purchase in the best way for me, which was much appreciated. Each person I met was genuinely nice and supportive. Highly recommend! More

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I have been a customer of the BMW store since 2007. I've never had anything but exceptional service from every facet of the dealership. Paul Kollek has worked with me for over 10 years and I will never I've never had anything but exceptional service from every facet of the dealership. Paul Kollek has worked with me for over 10 years and I will never go anywhere else. The vehicles are of course, superb, but the service, professionalism, and outstanding attention to detail, keep me coming back again and again. In addition, Susan went over all the technical features of the new car in detail which was extremely helpful. The financial process with Eric took just a few minutes and was super efficient. More

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Outstanding on all fronts. From management to sales the dealership is a first class operation. I will continue to buy/lease our cars at the BMW store. From management to sales the dealership is a first class operation. I will continue to buy/lease our cars at the BMW store. More

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The folks from the BMW Store made the lease of our iX, super easy from the moment we test drove through the ordering process, the paperwork and delivery. They answered every question and offered great a super easy from the moment we test drove through the ordering process, the paperwork and delivery. They answered every question and offered great advice. More

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We love the BMW Store. Paul is the best salesman, he is knowledgeable and very attentive. Susan did a great job teaching us how to use our new car. She is so smart! Paul is the best salesman, he is knowledgeable and very attentive. Susan did a great job teaching us how to use our new car. She is so smart! More

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I had the best experience with Paul Kolleck and Susan at the BMW Store. It was hard to get the new X1 but Paul stayed on my order ensuring that I had it before my lease was up. Susan was so great at expla the BMW Store. It was hard to get the new X1 but Paul stayed on my order ensuring that I had it before my lease was up. Susan was so great at explaining all the new features of the car as well. A++ experience, highly recommend. More

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Mat in BMW preowned at The BMW Store was great to work with- very responsive, attention to detail. and overall very professional sales support! with- very responsive, attention to detail. and overall very professional sales support! More

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Can’t say enough about the people working there, how helpful they are. Their availability, kindness and expertise. Not much to say about the car as it is perfect. Would tell everyone I know to go the helpful they are. Their availability, kindness and expertise. Not much to say about the car as it is perfect. Would tell everyone I know to go there. Very satisfied. More

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