Susan Ward | Page 46

Helpful and easy to deal with My experience with Paul and Susan was spot on excellent. The last time I bought a car was 13 years ago. This experience was great with communication My experience with Paul and Susan was spot on excellent. The last time I bought a car was 13 years ago. This experience was great with communication and no hassles. Susan was very helpful showing me how the car worked with the new technology. Both Paul and Susan were very helpful with the car buying experience. More

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Another great X5 Thank you to all helped with the new X5! Every time I see it, I smile and say “ that’s one sweet car”. Appreciate you all and stay happy and hea Thank you to all helped with the new X5! Every time I see it, I smile and say “ that’s one sweet car”. Appreciate you all and stay happy and healthy, Lisa Vogel More

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Uncomplicated We knew what wanted when we arrived and everyone made sure we got it. Everyone was easy to do business with. All questions were answered. And the We knew what wanted when we arrived and everyone made sure we got it. Everyone was easy to do business with. All questions were answered. And they all have offered to be there for future questions or concerns. We are most happy. More

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Lease My experience with Paul and Susan was flawless and effortless! I recommend working with Paul and Susan and this location if you want a great experi My experience with Paul and Susan was flawless and effortless! I recommend working with Paul and Susan and this location if you want a great experience. More

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Great communication...no hard sell...really listened to my needs...answered all my questions...followed through on promises....extremely knowledgeable and helpful. Wonderful experience. I’ll be back! my needs...answered all my questions...followed through on promises....extremely knowledgeable and helpful. Wonderful experience. I’ll be back! More

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Paul was very helpful during this process. And Susan was most helpful setting up the X3 and fun to work with. I had a great experience working with both Paul and Susan! most helpful setting up the X3 and fun to work with. I had a great experience working with both Paul and Susan! More

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Excellent service and Ric, Paul and Susan are amazing! Thank you for upholding the wonderful tradition of the BMW Store! Thank you for making the experience of the purchase of our new cars so wonderful! Thank you for upholding the wonderful tradition of the BMW Store! Thank you for making the experience of the purchase of our new cars so wonderful! More

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The team members at the BMW Store in Cincinnati were an absolute pleasure to work with. Starting with Dean, who sold me the car, to Ric, who I met with to test a test drive, to Eric, who I met with to clo absolute pleasure to work with. Starting with Dean, who sold me the car, to Ric, who I met with to test a test drive, to Eric, who I met with to close the purchase and finally, to Susan, who covered all of the features of the X-3 that I purchased, all were very professional and responsive to my questions and concerns. Highly recommend this dealership. More

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Smooth and easy Dean was great in preparing everything before we arrived. Everyone was very polite and friendly. I appreciate the professionalism and in depth knowled Dean was great in preparing everything before we arrived. Everyone was very polite and friendly. I appreciate the professionalism and in depth knowledge on the models be it new or used. More

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Daniel was fantastic and can best be described as a consultative rep. He truly was exceptional. He listened attentively and remained the true professional as I was trying to make a decision between the consultative rep. He truly was exceptional. He listened attentively and remained the true professional as I was trying to make a decision between the BMW and another competitive alternative. He never once put down the competition and helped me make a well informed decision. Fantastic experience. More

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