Susan Ward | Page 50

Dean did a great job again. We just purchased another vehicle from The BMW store. Just like the other times, Dean was very professional, informative and friendly. He drove the ve We just purchased another vehicle from The BMW store. Just like the other times, Dean was very professional, informative and friendly. He drove the vehicle from Cincinnati to Dayton so we could test drive it. More

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We just purchased the X7 and could not be happier with the level of service and professionalism we experienced when working with Dean. We purchased our previous X5 from the Tricounty dealership but love t the level of service and professionalism we experienced when working with Dean. We purchased our previous X5 from the Tricounty dealership but love the BMW Store so much more. Dean, Susan and Ric were all so helpful and just wonderful to work with! Thank you all for an amazing experience! Also, Andre in service is always the consummate professional as well. Highly recommend this place! More

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I have had a consistently good experience with this dealership at all levels of service, in sales, in the service department. I will continue to recommend the dealership highly. dealership at all levels of service, in sales, in the service department. I will continue to recommend the dealership highly. More

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Great First time Experience! We have had Mercedes Benz for many years and this is our first BMW in over 10 years and never from this dealership. The experience was great all arou We have had Mercedes Benz for many years and this is our first BMW in over 10 years and never from this dealership. The experience was great all around and we absolutely love the new X7. Paul worked with me to build a solid deal on the car we wanted and Susan showed my wife all the new features and functions available to her in her new car. Well done. We will definitely be back. More

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Great service and great job. Paul and Susan are wonderful . I love the car and am grateful for Susan’s help in getting me up and running . I love the car and am grateful for Susan’s help in getting me up and running More

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Amazing Customer Experience Paul and Susan were both top notch throughout the buying and after sale process. This is the best team that i have worked with on purchasing a new ve Paul and Susan were both top notch throughout the buying and after sale process. This is the best team that i have worked with on purchasing a new vehicle. I would highly recommend this dealership and this particular team to anyone in the market for a luxury car; but, even more importantly a premium customer experience. More

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Still great service I recently went through my third transaction with the BMW Store in the past three years and the car buying experience is efficient and easy. I’d go ba I recently went through my third transaction with the BMW Store in the past three years and the car buying experience is efficient and easy. I’d go back again if the need arises. More

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Paul is always a pro This is the sixth vehicle I have either leased or purchased. Paul is always on top of it and one of the prime reasons I return to BMW Store. An adde This is the sixth vehicle I have either leased or purchased. Paul is always on top of it and one of the prime reasons I return to BMW Store. An added feature is Susan who helps with the tech. Even an experienced guy with BMW products like me value this given all the new tech now available. Special shout out to Tim Gabbard who is the best in the service area. Since he has been promoted, Rodney is the guy and equally strong. More

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Paul made my experience at The BMW Store seamless and enjoyable. I never feel pressured into a vehicle that isn’t right for me. Susan was wonderful in explaining my vehicles technology without it feeling enjoyable. I never feel pressured into a vehicle that isn’t right for me. Susan was wonderful in explaining my vehicles technology without it feeling overwhelming. I would recommend Paul and Susan to anyone interested in a BMW! More

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Paul K really knows the products. He was professional and delivered as promised. Stayed late to complete the deal. Susan was a real plus with the technology issues. A solid team. delivered as promised. Stayed late to complete the deal. Susan was a real plus with the technology issues. A solid team. More

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