TJ Johnson | Page 3

Royal Moore Subaru had the perfect Forester we had been looking for, and we did a lot of looking all over the Portland area. The dealership was a comfortable experience right down to the snacks and drinks. looking for, and we did a lot of looking all over the Portland area. The dealership was a comfortable experience right down to the snacks and drinks. Most notable, however was the outstanding, and above and beyond service that TJ Johnson provided. He made a personal video of the car were interested in, as it was not yet on display. That sold us. Even though we had not yet seen it in person, we arrived with insurance coverage and our checkbook the next day. Paperwork was pretty much fast and seamless. Retrieval of scanned documents was more convoluted than necessary, with user name, password etc...Any further questions we had we promptly answered. We took possession on TJ's day off and we're not happy about having NO Owner's Manual. Another associate came through though, and I'm so sorry I've forgotten his name because he really saved the day! Chris Bush answered other subsequent questions. All in all...Best experience ever! Many thanks to TJ and the rest of the team! More

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TJ was very helpful in selecting my Subaru. The repair shop handled my repair quickly. The repair shop handled my repair quickly. More

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This Dealership has gone above and beyond to answer all my questions and make me feel comfortable. my questions and make me feel comfortable. More

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Emmylea was brilliant. Answered all our questions — very clear and thorough explanations and very patient. She is the best! TJ was our salesman. Good listener and explai Answered all our questions — very clear and thorough explanations and very patient. She is the best! TJ was our salesman. Good listener and explainer. Pleasure to deal with him More

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Great experience, streamlined, answered my questions, no complaints, I would highly recommend TJ and Royal Moore. complaints, I would highly recommend TJ and Royal Moore. More

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TJ was extremely helpful and funny! I had a great experience purchasing my first car with him. I had a great experience purchasing my first car with him. More

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Was amazing with helping are daughter buy her first car! Thanks TJ for making it such an easy process. Thanks TJ for making it such an easy process. More

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I went to Royal Moore Subaru because they are on the Costco Auto Program. I made an appointment with T.J.a week and a half out. When we went in for our appointment T.J. told us he was with another custo Costco Auto Program. I made an appointment with T.J.a week and a half out. When we went in for our appointment T.J. told us he was with another customer and turned us over to another salesman who had only been there for two months. We test drove a few cars and when it came down to talking our trade in value they came in $3000 under value and were not willing to budge on that price. when it came down to talking about Costco pricing he just shoved the paperwork to the side and said he could do better pricing.After that we were told they would not deal anymore and we left. We sold our car to Carvana for $3500 more that what they offered and purchased a 2024 Forester Wilderness from another dealer that was more than happy to have our business. More

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TJ was very attentive and patient with us during our car-buying process. No pressure sales. He was respectful and made the process easy. Thanks TJ! car-buying process. No pressure sales. He was respectful and made the process easy. Thanks TJ! More

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Very helpful and respectful of my time. Had a great experience! I would highly recommend! Had a great experience! I would highly recommend! More

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