TJ Schmitt
TJ Schmitt at Family Hyundai
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TJ Schmitt

Service Director

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.5
603 Reviews
4.5

603 Reviews

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603 Reviews of TJ Schmitt

April 23, 2025

Dealership Rating
Employee Rating

They all where great and very helpful they answered all my questions and concerns as well as friendly More

by sirandydpgg
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 23, 2025

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 22, 2025

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Family Hyundai was extremely proficient in handling my car repairs and the process of getting a loaner car was seamless. From purchasing the vehicle to now getting the engine fixed, I couldn't recommend F More

by mjmehalek22
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 22, 2025

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

April 17, 2025

Dealership Rating
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Friendly staff . . quick service .. great snack option ..clean environment.. quiet waiting room .. great service.. clean bathroom More

by angelicablackmon
Service Price Transparency
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Recommend Dealer
Yes
Apr 17, 2025

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 11, 2025

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I was very pleased with service at this dealership. The people at this dealership are nice and polite to help you. More

by gerald.richter
Service Price Transparency
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Recommend Dealer
Yes
Apr 11, 2025

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

April 11, 2025

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Great conversation great people great staff very helpful nice facility wirk with me and great More

by BILLHOFFIE
Service Price Transparency
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Recommend Dealer
Yes
Apr 11, 2025

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 10, 2025

Dealership Rating
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Always get the greatest service every time I have my vehicle serviced! At family Hyundai!!! More

by kennedysheereen
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Mike Majors

Apr 10, 2025

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

March 31, 2025

Dealership Rating
Employee Rating

Quick service light Representative very friendly Respectful, very comfortable location easy access great place to do business More

by BILLUP25
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 31, 2025

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 29, 2025

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Employee Rating

I brought my car in for a repeated issue - it would randomly shut off while in Drive and in Park. This was my second time taking it in. I still am not sure if it's resolved because it happened about a More

by elizabethmariebarker
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Apr 02, 2025

Family Hyundai responded

Thank you for your review. If it's possible to discuss your visits in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 21, 2025

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Employee Rating

It has good service and I recommend it to new customers who trying it for the first time. More

by QUIANA_GILMORE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 24, 2025

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 18, 2025

Dealership Rating
Employee Rating

This place is a SCAM! Service Advisor Colin is not knowledgeable, disorganized and never follows through on what he tells you. He advised me I needed to replace the Stee More

by anndoss
Service Price Transparency
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Service Time
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Recommend Dealer
No
Mar 21, 2025

Family Hyundai responded

Ann, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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