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TJ Schmitt
TJ Schmitt at Family Hyundai

TJ Schmitt

Service Director

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.4
627 Reviews
4.4

627 Reviews

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627 Reviews of TJ Schmitt

July 31, 2025

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Employee Rating

I came in for service on my 2016 Santa Fe that had developed a rod knock. They were quick to diagnose the issue, get a new engine ordered, and replaced under warranty in 7 business days from start to More

by MATTHEW NELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors

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Jul 31, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 30, 2025

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Employee Rating

I was told all lies never shop there again car is a piece of junk More

by KSIMON20133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors

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Aug 03, 2025

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

July 30, 2025

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Employee Rating

Svc on whole was ok,but sometimes appt took to far out in the future More

by willash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 30, 2025

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 27, 2025

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Employee Rating

Mayweather made my purchase of my venue painless! The service center has been freindly and we'll organized. Thank you!! More

by wayttskeeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Mayweather

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Jul 27, 2025

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 22, 2025

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Employee Rating

The service professional was very professional, receptive to my concerns regarding previous mechanical issues with my car, and willing to follow up on those issues. More

by JHUBBARD5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors

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Jul 22, 2025

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

July 17, 2025

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Employee Rating

Great dealership! Friendly staff! Always willing to help. Willing to explain things in ways I understand. More

by e.klinckman1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors

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Jul 17, 2025

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 14, 2025

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Employee Rating

Excellent service, staff is friendly family Hyundai has earned my trust. They keep my vehicles running smoothly. More

by tpitts65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors

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Jul 14, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 30, 2025

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Employee Rating

They always provide accurate and pleasant service. All of their employees are knowledgeable and easy to deal with. I have been buying and servicing my cars thought them for the last 23 years. More

by JOHN_PUTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors

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Jun 30, 2025

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

June 29, 2025

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Employee Rating

Good service and people timely and on time prompt to let you know about problems More

by MICHAELHICKEYJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Colin Simmons, Bob Ross, Toni Ivanovic, Michael Kratschmer, Mike Majors, Scott Lupo, Maverick Watson, Robbie Watson

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Jun 29, 2025

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

June 24, 2025

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Employee Rating

I have been a customer since 2010, and I’ve always been satisfied with the service received. More

by PATTERSON_58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors

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Jun 24, 2025

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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