TJ Schmitt
TJ Schmitt at Family Hyundai

TJ Schmitt | Page 32

Service Director

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.4
661 Reviews
4.4

661 Reviews

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661 Reviews of TJ Schmitt

January 30, 2023

Dealership Rating
Employee Rating

Hi. The service department is great. They did a wonderful job. Thank you so much. More

by SUSANNESHEHADI03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jan 30, 2023

Family Hyundai responded

Thank you, Susanne, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 29, 2023

Dealership Rating
Employee Rating

Honestly, we have had some disagreements with the service center that were mainly related to delays regarding parts and contacting the right party for approval. However, the service staff (Tom, Colin, Mike) More

by rhonore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Tom Salin

Jan 30, 2023

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

January 27, 2023

Dealership Rating
Employee Rating

Amazing service! !! I didn’t wait long at all! Everything was fixed as discussed. My windshield wipers were replaced which was needed in addition to my oil change serv More

by ETHOLIAHOLMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan helped as well! Super awesome.

Jan 29, 2023

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

January 23, 2023

Dealership Rating
Employee Rating

Dealership was clean, service on my vehicle was quick and well done, and customer service was excellent More

by MIRANDATACCOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaclyn Bobbitt , Aldo Taccola

Jan 24, 2023

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Miranda, and don't hesitate to let us know if we can be of further assistance.

January 21, 2023

Dealership Rating
Employee Rating

Family Hyundai has always been great with service to our two vehicles. All the people there are great. More

by Garyyaccino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jan 22, 2023

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business, Gary, and hope to see you again soon!

January 20, 2023

Dealership Rating
Employee Rating

They were friendly and did a great job communicating updates on my car throughout the process. More

by joshh85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jan 20, 2023

Family Hyundai responded

Josh, thank you for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

January 19, 2023

Dealership Rating
Employee Rating

The service was great and the turnaround time was great for all the work my car needed! More

by TinaW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jan 20, 2023

Family Hyundai responded

It has been a pleasure serving you, Tina. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai!

January 14, 2023

Dealership Rating
Employee Rating

Always a pleasant experience going to Family Hyundai, service was excellent and the service department people are always there to help. More

by Garyyaccino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jan 16, 2023

Family Hyundai responded

Gary, Thanks for sharing your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

January 14, 2023

Dealership Rating
Employee Rating

I’m happy with this dealership because of the many professional employees that make my driving experience remain safe. More

by SMITHROLISHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Jason Lechowicz , Joe Panici

Jan 16, 2023

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

January 13, 2023

Dealership Rating
Employee Rating

The service was excellent and speedy. 2 thumbs up! Everyone was professional and very nice. More

by Wpayne8712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors

Jan 14, 2023

Family Hyundai responded

Thank you! Mike, TJ, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

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