TJ Schmitt
TJ Schmitt at Family Hyundai

TJ Schmitt | Page 37

Service Director

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

Contact Me
4.4
661 Reviews
4.4

661 Reviews

Write a Review

661 Reviews of TJ Schmitt

October 29, 2022

Dealership Rating
Employee Rating

The service person was kind and very helpful. He texted me about the service regarding my vehicle. More

by SMITHROLISHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Oct 30, 2022

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 28, 2022

Dealership Rating
Employee Rating

Great work. Good fair pricing. Helpful staff. Close to home. But I do have trouble scheduling on line. Always have to call for appointments. Which is fine More

by MARVELMOM
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Oct 28, 2022

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 25, 2022

Dealership Rating
Employee Rating

Excellent customer service the majority of the time and the warm welcoming atmosphere. Great work. More

by Lovell Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Oct 25, 2022

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

October 24, 2022

Dealership Rating
Employee Rating

I’m always kept up to date on the status of the work on my car including how much time remains until the work is finished. More

by LARRY.WRIGHT22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Oct 25, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Larry. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 23, 2022

Dealership Rating
Employee Rating

Always good service and good people to deal with. My two vehicles are taken care of. More

by Garyyaccino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Oct 23, 2022

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

October 22, 2022

Dealership Rating
Employee Rating

Crystal was a pleasure to work with. My service was quick and efficient. I will definitely be back. More

by oconnorjim23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer , Eric Kratschmer, Crystal

Oct 23, 2022

Family Hyundai responded

Thank you for your business. We appreciate your five-star rating. If there is anything we can assist you with in the future, please let us know. We're always happy to help.

October 18, 2022

Dealership Rating
Employee Rating

Had an appointment and waited over 4 hrs for car to be done while they worked on other cars More

by coga7314
Recommend Dealer
No
Oct 22, 2022

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 13, 2022

Dealership Rating
Employee Rating

Great service! Had oil change and was done very promptly. Everyone very pleasant to deal with. More

by DECKER1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors

Oct 14, 2022

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

October 12, 2022

Dealership Rating
Employee Rating

The service manager Mike is so unbearably unprofessional it's disgusting. Our car is under warranty so we were forced to have it towed here. It sat for 2 weeks before anyone even looked at it because they'r More

by Jamesdarling86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Michael Kratschmer

Oct 16, 2022

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 12, 2022

Dealership Rating
Employee Rating

I simply love this dealership every time I come in people are always super friendly. More

by INFO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Oct 12, 2022

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

...
37
...

Dealership Inventory (368 Vehicles)

new 2026 Hyundai Santa Fe car
2026 Hyundai Santa Fe
new
Shimmering Silver exterior
Automatic
All-wheel Drive
used 2016 Hyundai Sonata car, priced at $10,988
2016 Hyundai Sonata
used
Shale Gray Metallic exterior
Automatic
Front-wheel Drive
new 2026 Hyundai Palisade Hybrid car
2026 Hyundai Palisade Hybrid
new
Creamy White Pearl exterior
Automatic
All-wheel Drive
new 2026 Hyundai Sonata car
2026 Hyundai Sonata
new
Portofino Gray exterior
Automatic
All-wheel Drive
used 2024 Jeep Compass car, priced at $19,309
2024 Jeep Compass
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
used 2023 Hyundai Tucson car, priced at $19,488
2023 Hyundai Tucson
used
Portofino Gray exterior
Automatic
All-wheel Drive