TJ Schmitt
TJ Schmitt at Family Hyundai

TJ Schmitt | Page 36

Service Director

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.4
661 Reviews
4.4

661 Reviews

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661 Reviews of TJ Schmitt

November 14, 2022

Dealership Rating
Employee Rating

Thanks to Colin and staff for four great service with are Vehicle and family members cars also More

by GRAZYNA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons , Tom Salin

Nov 14, 2022

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Colin and our team appreciate your business and hope to see you again soon!

November 14, 2022

Dealership Rating
Employee Rating

Everyone there treat customers with such respect. We will definitely buy our next car from you! More

by SZELSK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Nov 14, 2022

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

November 12, 2022

Dealership Rating
Employee Rating

Great costumer service. Very fast and efficient. I didn’t have a appointment for an oil change and I was in and out in 2 hours. More

by Sgtjuniorswife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Nov 14, 2022

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

November 11, 2022

Dealership Rating
Employee Rating

Always get me in fast and get the work done quickly. Cozy waiting area and friendly staff More

by Nick Schmitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Nov 13, 2022

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

November 09, 2022

Dealership Rating
Employee Rating

This was my first time in for service, I was taken care of almost immediately, the service member that helped me was very helpful, and when my car was done, all the work was explained to me, family Hyundai More

by lewisgrzesiak9464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Colin Simmons, Al Pellizzeri, Michael Kratschmer, Mike Majors , Eric Kratschmer, Joe Panici, Tom Salin

Nov 09, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 08, 2022

Dealership Rating
Employee Rating

Tom, Crystal and all service personnel has been great and treated me with great respect and communicated with me exceptionally of my service needs . Service Mecanic’s always conduct a detailed inspection and More

by mrjbedolla0622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin, Krystal

Nov 09, 2022

Family Hyundai responded

Thank you, James! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

November 08, 2022

Dealership Rating
Employee Rating

No problems at all! Great service. We dropped it off on a Monday and picked it up on a Friday when we returned from a trip! Very accommodating! More

by Gardon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Nov 09, 2022

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

November 04, 2022

Dealership Rating
Employee Rating

Great service, great people, great place to buy a car. they make the car buying experience a easy process with no hassle. More

by coachkent24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2022

Family Hyundai responded

Coach Kent, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

November 03, 2022

Dealership Rating
Employee Rating

They came through and fixed the wind noise on my Palisade. Thanks for staying with it and coming up with a solution. More

by LAMARCAJOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Colin Simmons

Nov 03, 2022

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

October 29, 2022

Dealership Rating
Employee Rating

Very quick fix of my recall. They then washed my car but did not dry it off which caused water spots. Would have preferred to at least have it dried off. Other than that, a very More

by Kaisaflat2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Oct 30, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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