TJ Schmitt
TJ Schmitt at Family Hyundai

TJ Schmitt | Page 42

Service Director

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.4
661 Reviews
4.4

661 Reviews

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661 Reviews of TJ Schmitt

July 17, 2022

Dealership Rating
Employee Rating

Little disappointed with someone in sales , I know what I wanted was out of the norm but don’t string me along.Went to TJ in service he handled the situation like the true professional he is ,greatly appreci More

by Bob S
Customer Service
Friendliness
Recommend Dealer
Yes
Jul 18, 2022

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

July 16, 2022

Dealership Rating
Employee Rating

Great friendly curious service desk staff garage staff mechanics. Cashiers, sales and finance staff as well. Been a customer since August 2009! More

by MAUREEN.SAKALAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jul 16, 2022

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

July 15, 2022

Dealership Rating
Employee Rating

Todo excelente lo atienden muy bien estoy contenta por eso vuelvo otra ves . Excelente calidad son muy amables todos More

by miriamr0220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jul 16, 2022

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 13, 2022

Dealership Rating
Employee Rating

They do NOT follow through on what they sell. Was given a life time warranty that they refuse to honor. They do shady deceitful business and have extreamly poor customer service. You are a number More

by Jenniesellshomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jul 17, 2022

Family Hyundai responded

Jennie, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 11, 2022

Dealership Rating
Employee Rating

They do really good work, but it's take to long to get an appointment, but I love working with you all, keep up the good work, thank you.. More

by WOODIEMELTON12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jul 12, 2022

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

July 06, 2022

Dealership Rating
Employee Rating

Very helpful employees and quick response to all my questions. Would definitely refer friends and family. More

by SHELLY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jul 06, 2022

Family Hyundai responded

Shelly, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 03, 2022

Dealership Rating
Employee Rating

It took 2 1/2 months to get an appointment to have my car looked at for noise it’s been making almost since I got it once again they said there was nothing wrong with it and there definitely is something wro More

by Marnie828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jul 08, 2022

Family Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 03, 2022

Dealership Rating
Employee Rating

Very friendly and clean and the service is always good, my mother has been going to Family Hyundai since 2007 and I referred my mother in-law More

by RFJORDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors, Scott Lupo , Larry Edwards, Eric Kratschmer, Joe Panici, Tom Salin

Jul 05, 2022

Family Hyundai responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

July 02, 2022

Dealership Rating
Employee Rating

This is a very good dealer ship very Understanding Very polite Very understanding of all of my needs More

by MILLSALVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jul 05, 2022

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 02, 2022

Dealership Rating
Employee Rating

Was able to get me in without an appointment. Glad that they were able to make it work! More

by Genesis owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Jul 05, 2022

Family Hyundai responded

It's great to hear that we were able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

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