TJ Schmitt
TJ Schmitt at Family Hyundai

TJ Schmitt | Page 48

Service Director

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.4
661 Reviews
4.4

661 Reviews

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661 Reviews of TJ Schmitt

April 06, 2022

Dealership Rating
Employee Rating

Customer service was Great even without having a schedule appointment with you guys....Thanks Family Hyundai More

by TONDALAYGRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors, Scott Lupo , Eric Kratschmer, Joe Panici, Tom Salin

Apr 07, 2022

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 02, 2022

Dealership Rating
Employee Rating

Always have been taken care of at Family Hyundai, nice service people getting the job done. More

by Garyyaccino
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Apr 03, 2022

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 01, 2022

Dealership Rating
Employee Rating

This dealership has excellent customer service. From the service center to the cashier displays a great experience. More

by kimwashington828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Apr 02, 2022

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

April 01, 2022

Dealership Rating
Employee Rating

I've been dealing with my android auto not connecting to my phone for the past year. I've gone several times to Family Hyundai they said it must be the wrong cable I'm using. I've used 5 different cables. I More

by YeyitoRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Apr 18, 2022

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Apr 18, 2022

YeyitoRN responded

The service personnel is terrible they arent friendly. They just go well "We're busy let's me ask if they can check your car out" it's quite annoying they always say that. I've scheduled my check up all the time. Then they blame blue link / Hyundai for scheduling my appointment. Can we please fix their attitude please. It's very unwelcoming. I am seriously thinking about upgrading to a 2023 Hyundai vehicle but I'll go to some other dealer because the service has been terrible not welcoming.

March 31, 2022

Dealership Rating
Employee Rating

Quick and knowledgeable in the service center. Tj is the best of all time or the GOAT More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

Apr 01, 2022

Family Hyundai responded

Tom, Thank you! TJ and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 30, 2022

Dealership Rating
Employee Rating

Great staff and Service. I've owned Hyundai autos for over 25 years. Great car. More

by Same
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Mar 31, 2022

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

March 30, 2022

Dealership Rating
Employee Rating

Things went well at this visit for the most part. It wasn't a long wait to compete the oil change. More

by solidiphi3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2022

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Mar 31, 2022

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

March 30, 2022

Dealership Rating
Employee Rating

Everyone was polite and very helpful and understanding. If I asked a question to answer that properly where I would understand it. More

by ANDREA-MORRISSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin, Brian

Mar 31, 2022

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 30, 2022

Dealership Rating
Employee Rating

The service is excellent. They really focus on the issues that you maybe having with your car. More

by criekiaws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Mar 31, 2022

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 28, 2022

Dealership Rating
Employee Rating

I had a very pleasant experience with the dealership. Very helpful and always very pleasant More

by SRPARADOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors , Eric Kratschmer

Mar 29, 2022

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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