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TJ Schmitt
TJ Schmitt at Family Hyundai

TJ Schmitt | Page 49

Service Director

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.4
661 Reviews
4.4

661 Reviews

Write a Review

661 Reviews of TJ Schmitt

March 27, 2022

Dealership Rating
Employee Rating

Excellent service . Staff comes around uh nd and will talk to you as well . Service time could be a little faster but still great service More

by SILLYME0202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

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Mar 28, 2022

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

March 27, 2022

Dealership Rating
Employee Rating

the issues I had with my car was not addressed Because I use the blue link More

by sarita.burden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

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Apr 13, 2022

Family Hyundai responded

Thank you for bringing this to our attention, Sarita, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 22, 2022

Dealership Rating
Employee Rating

Excellent job and great staff. Glad I come here. Thanks Family Hyundai for your service. More

by free2choosegood
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

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Mar 23, 2022

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

March 22, 2022

Dealership Rating
Employee Rating

Fast, polite, and honest. Would recommend to friends and family. Current wait list for getting your vehicle serviced is 30 days, so be sure to schedule appointment well ahead More

by Ferlaylajr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

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Mar 23, 2022

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

March 20, 2022

Dealership Rating
Employee Rating

I was impressed by how fast I was waited on and such good customer service. I would really recommend this dealership More

by irajordan268
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Panici

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Mar 20, 2022

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

March 17, 2022

Dealership Rating
Employee Rating

An effort was made to get my car in for service on a timely basis and service was completed quickly. More

by rkuznitsky
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

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Mar 18, 2022

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 17, 2022

Dealership Rating
Employee Rating

Severe department was very professional job was done fast no leeks on my drive way 😎 More

by spolar67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

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Mar 18, 2022

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 15, 2022

Dealership Rating
Employee Rating

I am totally satisfied with the purchase of my 2022 Tucson limited Graham and mayweather shorter Go above and beyond to make sure that we are taking care of More

by GOG1007587
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Mayweather Shorter, Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Joe Panici, Bob Ross, Tom Salin

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Mar 15, 2022

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Graham and Mayweather delivered such a great experience!

March 13, 2022

Dealership Rating
Employee Rating

Very helpful and knowledgeable about solving maintenance issues with vehicle. Vehicle was in and out quickly and was fixed. More

by A happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer , Tom Salin

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Mar 14, 2022

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 10, 2022

Dealership Rating
Employee Rating

Pleasant assistance, took pictures of car before pulling into work area which was great to see. Received a call once the car was ready for pick. Thank you overall good experience. More

by ALWAYSBUSY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

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Mar 11, 2022

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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