TJ Schmitt
TJ Schmitt at Family Hyundai
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TJ Schmitt | Page 49

Service Director

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.6
518 Reviews
4.6

518 Reviews

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518 Reviews of TJ Schmitt

September 16, 2020

Dealership Rating
Employee Rating

Happy with car znd salesperson and all shore personnel. This is our third car and are real fans. I’m gonna go watch a law and order marathon now More

by SISKERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 17, 2020

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 16, 2020

Dealership Rating
Employee Rating

The service is always good at family Hyundai. Must compliment or the fast service getting me in And out with no problem thank you very much More

by WYVELL15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Sep 16, 2020

Family Hyundai responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 08, 2020

Dealership Rating
Employee Rating

I had another bad experience here. As my other review stated, the customer service and the speed of the work performed is great. However, again, my tires were all inflated to different pressures and it r More

by Nparadiso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

September 08, 2020

Dealership Rating
Employee Rating

Staff was friendly and helpful. Recommended only services I needed. The waiting room was comfortable and clean. I was waited on in a timely manner. More

by DINAMAUI60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 09, 2020

Family Hyundai responded

Dina, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 28, 2020

Dealership Rating
Employee Rating

Always courteous . Smiles with their eyes because they have to wear a mask . Listens to our problems and are never judgmental. The servicing of your vehicle is very important to all customers. More

by SHIRLEYCASEY10132t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin, Casey, Matthew

Aug 29, 2020

Family Hyundai responded

It has been a pleasure serving you, Shirley. Thank you for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

August 26, 2020

Dealership Rating
Employee Rating

I have purchased multiple cars at Family Hyundai. When you buy a car at Family, you are buying the very best service in the industry! More

by JOHNTROTTA75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2020

Family Hyundai responded

Hi John, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 21, 2020

Dealership Rating
Employee Rating

Everyone was very helpful and the work on my car was done quickly. The work is top notch and I was given a loaner car while the work was being done which is super convenient. Would definitely recommend! More

by ashleyrogers0228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin, Crystal

Aug 22, 2020

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

August 16, 2020

Dealership Rating
Employee Rating

I came into the dealership for an oil change, tire rotation, and 34 point inspection. The service department informed me that I severely needed brake pads and rotors. They said the rotors were rusted, More

by pperry
Recommend Dealer
No

Other Employees Tagged: Larry Edwards, Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Sep 02, 2020

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly.

August 12, 2020

Dealership Rating
Employee Rating

Called to schedule an appointment because my check engine light was intermittently coming on. TJ set up the appointment for me and assured me I’d be in and out within an hour. When I took the car in, problem More

by jnava0
Recommend Dealer
Yes

August 09, 2020

Dealership Rating
Employee Rating

Excellent service as always . Friendly very helpful. Would recommend people to come to family Hyundai great people atmosphere is great. They get you in and out quickly More

by DAWNNOVAK67
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Kristi Feinberg, Jason Lechowicz, Toni Ivanovic, Michael Kratschmer , Leon Goldman, Eric Kratschmer, Kelly Kuckelman, Joe Panici

Aug 10, 2020

Family Hyundai responded

Thank you, Dawn! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

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