TJ Summers | Page 7

Everyone involved in our deal was very helpful. Especially Richard Runion! He made everything smooth, kept us informed when needed and helped us get our vehicle as quickly as possible. (We had to w Especially Richard Runion! He made everything smooth, kept us informed when needed and helped us get our vehicle as quickly as possible. (We had to wait for a recall part). More

by davidturley702 Verified Customer Verified Customer

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Patrick was wonderful. He listened to my concerns and gave me exactly what I wanted. I have bought multiple cars from Patrick. I will always come to him He listened to my concerns and gave me exactly what I wanted. I have bought multiple cars from Patrick. I will always come to him More

by Mettia Rastegar Verified Customer Verified Customer

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Had a noise still have a noise would love to figure it out. Also oil reminder just went off a day later. out. Also oil reminder just went off a day later. More

by ZACHPLANK_AUTOTECH Verified Customer Verified Customer

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Great experience. Professional, friendly. Very happy with price for a 2023 RAV4. Left with a smile on our faces. Professional, friendly. Very happy with price for a 2023 RAV4. Left with a smile on our faces. More

by Spurs Verified Customer Verified Customer

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Tommy and Findlay are truly the best. This is pur 2nd car bought from Findlay. They truly make the buying process easy. My questions were answered thoroughly. Tommy again went above and This is pur 2nd car bought from Findlay. They truly make the buying process easy. My questions were answered thoroughly. Tommy again went above and beyond for our family. More

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Carlos was very helpful and determined to make a deal. He showed me all the vehicles I asked to see and then answered all of my questions. He showed me all the vehicles I asked to see and then answered all of my questions. More

by charliebrown0915 Verified Customer Verified Customer

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Jordan provided great customer service. He was friendly and my appointment started on time. Car was ready by quoted time. He was friendly and my appointment started on time. Car was ready by quoted time. More

by SV Verified Customer Verified Customer

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Terrible, found perfect car that was listed as available according to toyota.com, signed up for them to contact me by text or email about it. They called me and when I asked about the vehicle they seemed to according to toyota.com, signed up for them to contact me by text or email about it. They called me and when I asked about the vehicle they seemed to have no knowledge of anything, other then I wanted a car. After repeating information about the car they had listed, they informed me that there was no such car. Several weeks later, I was contacted again, this time appropriately by text as I requested. I asked if the car I was interested in was available, they again had no information, and I had to repeat my request and tell them what car I was interested in. I was told the car was available and I could come tomorrow to get it. I asked about pricing so that I could have the option to outright pay and was denied that it would be fine. Checked to make sure car was still listed, it was. I made arrangements for my son's pick up, and drove from san diego to las vegas area. After some text communications, I called and spoke with them, no problems. Took a rest for the last hour of my trip, they called me several times and I did not answer. Upon arrival told car was sold last night despite still being listed as available. Told I should have reserved it earlier, which I had already attempted to do. Told vehicle was sold late last night, but was not bothered to check until after I had driven from another state. Pressured into test driving another "similar" car, that did meet my requirements. looked up price of similar car on toyota.com that they had in stock, price was reasonable. Made to wait an excessive amount of time, had some serious personal drama. I had a emotional shutting down, and was pressured into purchase that somehow was much more expensive then I can imagine dispute dealerships promise of discounting the car to the price of the original car I had wanted. More

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I had a fantastic experience at this dealership! Beatrix and Cesar are friendly, knowledgeable, and went above and beyond to make sure I found the right car for my needs. Even though there we're not Beatrix and Cesar are friendly, knowledgeable, and went above and beyond to make sure I found the right car for my needs. Even though there we're not enough of choices for my budget but they still helped me throughout the process. The financing process with TJ was smooth and easy and I never felt the pressure to make the decision. Even after the sale, they still helped me to get what I need. I am more likely to purchase at this dealership again. -Jaemarc More

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Excellent and reliable good costumer service and helping you to choose the car you love you to choose the car you love More

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