TREY JACQUES | Page 2
SALES
Schumacher Buick GMC of West Palm Beach
3031 Okeechobee Blvd
West Palm Beach, FL 33409
Dealership Experience
4 yrs, 11 mos
Industry Experience
10 yrs, 5 mos
Specialties & Trainings
Finance
25 Reviews
Write a Review25 Reviews of TREY JACQUES
April 18, 2023
I had a horrific experience with this dealer buying a 2022 GMC AT4. Within 600 miles the truck had check engine light come on. They told me "The tank was full of gas". I let this marinate for about 2022 GMC AT4. Within 600 miles the truck had check engine light come on. They told me "The tank was full of gas". I let this marinate for about 3 days before I challenged the idea and they charged me over $800 to drain the tank. There was no way I put 25 gallons of gas in a diesel truck and was able to drive, home to palm beach, then to fort Lauderdale, then back home to palm beach, before the check engine light came on on my ride into work that Monday. After this statement they changed their wording to "smelled like sulfates". It took them two weeks for this diagnostic and repair. I got the truck back and 400 miles later check engine light comes on again with the same exact codes. This time they said it was the def filter and pump. Replaced it. Again 2 weeks for a diagnostic and repair. A 3rd time the check engine light came on same exact codes. Corporate was of no help and I wasn't about to drive another rental around after buying a $60,000 truck and paying $5000 over MSRP so I traded the truck in with the check engine light on for a Toyota. The GMC had 2200 miles on it at trade in. I still get the onstar report and whatever was broke on it the Toyota techs figured it out I guess. The truck now has 7000 miles on it roughly a year later and onstar tells me the truck is in good health. 6 weeks of ownership I possessed the truck for maybe 2 weeks, and those days were t consecutive, or together. I lost probably close to $20k of equity dealing with there incompetents. More
Other Employees Tagged: Robert "Bob" Jenkins, Nestor Lantigua, Ariel Gonzales, Sal Delgreco, Dion Sanchez , Dana Dennis
February 18, 2023
Absolutely stellar service throughout the entire process from start to finish. Trey handled everything with ease and grace. He was fun to chat with and kept each phase of the transaction running smoothly. H from start to finish. Trey handled everything with ease and grace. He was fun to chat with and kept each phase of the transaction running smoothly. He answered each one of our questions. Alfred was also interested in adding assistance and a pleasure to converse with. It was a true team of associates working together. Nice to see. The finance Mgr, Craig, made this portion of the sale outright enjoyable. He was very patient and knowledgeable. My husband and I have never had a better car buying experience.......and we have purchased at least ten vehicles between buying for our kids and ourselves. Thank you so much to Trey for handling our sales experience so professionally. You are a great asset to the organization & take pride in what you do. More
Other Employees Tagged: Alfred Paulding, Craig (finance dept) 5 stars!
September 15, 2022
Tj was a very good salesman,professional and went up and above to earn my buissness.A good employee,asset to the company.I enjoyed my experience buying this car! above to earn my buissness.A good employee,asset to the company.I enjoyed my experience buying this car! More
August 31, 2022
It’s a great dealership. Everything was on point they made sure I understand everything that was written to me on the agreement paper and they made sure u get the great deals Everything was on point they made sure I understand everything that was written to me on the agreement paper and they made sure u get the great deals possible. More
July 26, 2022
Excellent courteous salesperson best car buying experience ever. Rick is amazing!!! You earn a customer for life. experience ever. Rick is amazing!!! You earn a customer for life. More
Other Employees Tagged: Nick Suhyda, Floyd Burwell, GARY SANCHEZ, Rick Sander , Dana Dennis, DARIS MARSHALL, Joseph "Monte" Monticello, Alfred Paulding, Jonathan Saintil
August 29, 2021
We had a super experience from start to finish. Will certain recommend. Trey let us drive home the suv without any commitment from our side. He went above and beyond my expectations. certain recommend. Trey let us drive home the suv without any commitment from our side. He went above and beyond my expectations. More