Tammy Saylor | Page 104

Sales Experience = Good / Paperwork = Awful I recently leased a 200 series convertible. I worked with Abby who was patient, easy-to-work with and knowledgeable. I felt I ended up with a good d I recently leased a 200 series convertible. I worked with Abby who was patient, easy-to-work with and knowledgeable. I felt I ended up with a good deal which is probably how most feel. My wife was not with me at the time we made the deal, and I needed to come back later in the day with her to sign the paperwork. Prior to my leaving, I gave them the information they needed and when I got home, I sent them a copy of my wife's license as they requested. We had a 5:30 appt. to sign the paperwork and didn't get out until 7:50. The majority of this time was sitting and waiting. I've purchased/leased many other cars and I don't remember this process ever taking close to this amount of time. It was confusing in that the dealership was not busy at all. The following comment is NOT related to Abby, but rather to at least one other employee … the desks are in an open area and most customers do not want to hear another employee complaining about 1) a lost deal earlier in the day 2) how slow it was that day 3) the person would rather not be there on this particular day. I'm sure all are frustrating experiences, but it is not something a customer needs to hear. More

by Phil DiLallo Verified Customer Verified Customer

Print

Purchase All was ready for the trade including sales trade estimate and copious paperwork Will need additonal genius time to increase tech use for the furuee All was ready for the trade including sales trade estimate and copious paperwork Will need additonal genius time to increase tech use for the furuee More

by LUNSFORDLD Verified Customer Verified Customer

Print

Roy was great. Roy was great and ultra patient. Whatever I wanted to drive made it happen. Upper management want you to know they appreciate you with no pressure to Roy was great and ultra patient. Whatever I wanted to drive made it happen. Upper management want you to know they appreciate you with no pressure to buy. They even offered to buy lunch. As bad as most car buying is a dreadful experience this was pleasure. Most of all they want you to be Happy. Can't say enough good things about dealership. Bill More

by billspradlen Verified Customer Verified Customer

Print

I bought a Beautiful car at BMW of Sarasota ! Hello !...I recently brought back the wonderful car that my dad and I leased at BMW of Sarasota...I was very sad to return this vehicle as it’s been a Hello !...I recently brought back the wonderful car that my dad and I leased at BMW of Sarasota...I was very sad to return this vehicle as it’s been a really enjoyable 3 years in having this car !...I recently purchased a pre-owned car at BMW of Sarasota and my salesman, Will, was so helpful, knowledgeable and nice !....Tammy Was also so kind and knowledgeable in the finance department ! .I will definitely be a returning customer to this dealership ! More

by SuzanneBurns Verified Customer Verified Customer

Print

Bought a new car I needed to get a new car and Susan was extremely helpful. I spent 2 days looking for the perfect car and she helped me find it! I needed to get a new car and Susan was extremely helpful. I spent 2 days looking for the perfect car and she helped me find it! More

by RMTURNER14 Verified Customer Verified Customer

Print

service and the honesty The service and honesty of the people of your dealership is great. I have dealt with many auto dealerships through my life. BMW of Sarasota has been The service and honesty of the people of your dealership is great. I have dealt with many auto dealerships through my life. BMW of Sarasota has been the best people that I have ever had the pleasure to work with. They are almost like family. thank you! More

by LWILLIAMS0826 Verified Customer Verified Customer

Print

M4 comp Our salesman Luis, manager Johnny Rodriguez and finance Tammy Saylor were all great. Look forward to working with you all for many years to come. Our salesman Luis, manager Johnny Rodriguez and finance Tammy Saylor were all great. Look forward to working with you all for many years to come. More

by MARCFALCOLAW Verified Customer Verified Customer

Print

Great sales person. Great finance lady named Tammy. Great salesman. Knowledgeable and friendly. Finance lady named Tammy was excellent. Very relaxed atmosphere in dealership. Every body seems happy and Great salesman. Knowledgeable and friendly. Finance lady named Tammy was excellent. Very relaxed atmosphere in dealership. Every body seems happy and friendly. The one thing i didn’t like so much was value put on my trade in. More

by rjamesmiller Verified Customer Verified Customer

Print

Good dealership, comfortable environment We were very pleased with our buying experience. Abby was responsive, knowledgeable and friendly and we think we will be pleased with our BMW X3. We were very pleased with our buying experience. Abby was responsive, knowledgeable and friendly and we think we will be pleased with our BMW X3. More

by BOBH500 Verified Customer Verified Customer

Print

GREAT SERVICE I HAVE BEEN DEALING WITH MARIA IN SERVICE FOR A COUPLE OF YEARS. SHE CARES ABOUT HER CUSTOMERS AND WILL ALWAYS FOLLOW UP TO MAKE SURE THAT EVERYTHING I HAVE BEEN DEALING WITH MARIA IN SERVICE FOR A COUPLE OF YEARS. SHE CARES ABOUT HER CUSTOMERS AND WILL ALWAYS FOLLOW UP TO MAKE SURE THAT EVERYTHING IS WORKING PROPERLY. DEFINITELY SUGGEST WORKING WITH HER. More

by KHELAL1010 Verified Customer Verified Customer

Print