Tanner Carnes
Tanner Carnes at Jim Hudson Lexus
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Tanner Carnes | Page 5

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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4.9
99 Reviews
4.9

99 Reviews

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99 Reviews of Tanner Carnes

May 12, 2023

Dealership Rating
Employee Rating

Very friendly and professional staff. Tanner answered all my questions and gave me great advice. More

by L Atkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 07, 2023

Dealership Rating
Employee Rating

I am very well pleased with service l receive from Jim Hudson Lexus. Since l live in Rock Hill l would rather drive to your dealership than to Charlotte. Tanner Carnes is a delight to work with because More

by Pcconnelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kimberly Daniels

May 10, 2023

Jim Hudson Lexus responded

We're thrilled to hear that you had a fantastic experience with Tanner and Kimberly! It's great to know that their knowledge of maintenance and exceptional customer service made such an impact on your visit. Safe travels!

May 02, 2023

Dealership Rating
Employee Rating

They did keep my car a few days to see if they could fine out what was causing the problem. That was good customer service. At least they are trying to figure out the problem and not trying to ignore it. More

by Shirleyhowze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Alston

May 02, 2023

Jim Hudson Lexus responded

We're glad to see that our team has gone the extra mile to diagnose your vehicle, Shirley. We appreciate your trust in our business!

April 28, 2023

Dealership Rating
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The Service is Amazing as Always! ! I will always ride in a Lexus! Thank you!! More

by Zaria71469
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erik Due , Lalo Bellamy

Apr 28, 2023

Jim Hudson Lexus responded

Thank you for the review! We are so glad to hear that you had such a successful purchase experience working with the Jim Hudson Lexus of Columbia team. Drive safely, and we hope to see you back!

April 25, 2023

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A very great place to deal with. The customer service is outstanding. Make sure to buy a Lexus. More

by claytonw2241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2023

Jim Hudson Lexus responded

It's amazing to hear that you enjoyed your visit to Jim Hudson Lexus of Columbia! Thank you so much for your feedback!

April 22, 2023

Dealership Rating
Employee Rating

Fantastic customer service, technicians did a great job and my advisor was very helpful and made my experience as simple as possible. More

by Cap65
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 24, 2023

Jim Hudson Lexus responded

Thank you so much for your 5-star review of Jim Hudson Lexus of Columbia! We hope to see you again down the road!

April 20, 2023

Dealership Rating
Employee Rating

Shaun and Tanner were excellent to deal with! Service was slow! I had a problem the car and had to had to take it back the next day! Then y’all kept my car for 7 weeks with a floorboard leak ! La More

by Mike Eddings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darryn Russ, Shaun Crosier

Apr 20, 2023

Jim Hudson Lexus responded

Mike, we are glad to hear that you had a positive experience with Shaun and Tanner, but apologize for the delay in service. We are always striving to improve the customer experience, so your feedback is appreciated and we look forward to assisting you again down the road.

April 19, 2023

Dealership Rating
Employee Rating

Everyone at dealership focuses all their attention on their customer. From my buying experience to my car being serviced, best experience I've ever had with a car dealership. Tanner was great making su More

by Donna loves her GX460
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Johnson

Apr 19, 2023

Jim Hudson Lexus responded

Donna, thank you for the review! We are thrilled to hear that Tanner and the Jim Hudson Lexus of Columbia team delivered such an outstanding service experience. Drive safely, and we hope to see you back again down the road!

April 15, 2023

Dealership Rating
Employee Rating

Jim Hudson dealership seems to be. organized around meeting the transportation needs of its customers including marketing and service. More

by Wrbailey38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2023

Jim Hudson Lexus responded

Thank you for taking the time to share your feedback! We are glad to hear that our team at Jim Hudson Lexus of Columbia delivered such an outstanding experience. Drive safely, and we hope to see you back!

April 14, 2023

Dealership Rating
Employee Rating

Good staff that takes care go business very well. Makes you feel special. Highly recommended. More

by Pablo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Wickham, Melvin Alston

Apr 19, 2023

Jim Hudson Lexus responded

Your feedback has made our day, Pablo! Thank you for choosing Jim Hudson Lexus of Columbia.

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