I usually speak with Tony, but since he was out, I spoke
with Tanner, and He gave the same quality of service as Tony.
I do not recall his last name, but he came out of the sales area where I was sitting.
with Tanner, and He gave the same quality of service as Tony.
I do not recall his last name, but he came out of the sales area where I was sitting. He offered me some water and asked if I needed anything. My laptop had just died, and he allowed me to use his phone plug to recharge my laptop while waiting for my vehicle. He didn't have to do it, but he did, and I appreciate that. His name tag said Michael or Mike, but the picture of Brandon Toledo looks like him. I am not sure, but He gets (5) stars for his kindness. Also, there is a young lady who stands out to wash the windshield when the cars pull up. I do not remember what she told me her name was, but I forgot my hot tea in the vehicle. She graciously went to get my tea out of the car from where the mechanics were, she went to get it with a smile, and came back and gave me my tea with a smile. I am so appreciative of her smile and superb customer service towards me.
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by speterson6
Verified Customer
Verified Customer
Service Price Transparency
Engine had oil leaking had to take the vehicle for repair
at least 4 times but finally was taken care of! Thank you Tannery’
at least 4 times but finally was taken care of! Thank you Tannery’
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by SHOBYW
Verified Customer
Verified Customer
Service Price Transparency
Jun 23, 2025 -
Bryan College Station Toyota responded
We appreciate you sharing your experience and are glad the issue was ultimately resolved. Thank you for your patience throughout the repair process. Please do not hesitate to contact us if you need further assistance.
Customer Relations Manager
customerservice@purdygroupusa.com
Always prompt and efficient.
They do a great job of keeping you informed about the status of your repair. They have always fixed the problems I have had --- never a "go-back an
They do a great job of keeping you informed about the status of your repair. They have always fixed the problems I have had --- never a "go-back and try it again" situation.
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by WMMUSIAL
Verified Customer
Verified Customer
Service Price Transparency
Jun 16, 2025 -
Bryan College Station Toyota responded
Thank you for your feedback! We are glad to hear our team has consistently provided efficient service and clear communication. It’s great to know your repairs have been handled right the first time. We appreciate your continued trust!
Customer Relations Manager
customerservice@purdygroupusa.com
Everything was done in a timely manner and the cost was
what they said it would be. Thanks
what they said it would be. Thanks
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by CJENTSCH
Verified Customer
Verified Customer
Service Price Transparency
Jun 09, 2025 -
Bryan College Station Toyota responded
Thank you for your feedback! We are glad everything was completed on time and as quoted. We appreciate your trust in us!
Customer Relations Manager
customerservice@purdygroupusa.com
Great dealership great service super efficient in all
areas. Everything is run in a very efficient manner
areas. Everything is run in a very efficient manner
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by LARRYCSMITH
Verified Customer
Verified Customer
Service Price Transparency
Jun 09, 2025 -
Bryan College Station Toyota responded
Thank you for your kind words! We are pleased to hear you had a great experience and found everything running smoothly. We look forward to serving you again!
Customer Relations Manager
customerservice@purdygroupusa.com
You always take care of our vehicles and us with
politeness.
We've been using this dealership for many years and this has
always been the case.
Thank you!
politeness.
We've been using this dealership for many years and this has
always been the case.
Thank you!
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by karenjcooper54
Verified Customer
Verified Customer
Service Price Transparency
Jun 03, 2025 -
Bryan College Station Toyota responded
Thank you for your continued trust and kind words! We are proud to have served you and your vehicles over the years with the care and politeness you deserve. We look forward to many more years together!
Customer Relations Manager
customerservice@purdygroupusa.com
Tanner was AMAZING.
He always takes great care of me and my car. I will always appreciate him
He always takes great care of me and my car. I will always appreciate him
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by GOODEMARGARET22
Verified Customer
Verified Customer
Service Price Transparency
May 29, 2025 -
Bryan College Station Toyota responded
Thank you for sharing your experience. Tanner is dedicated to providing consistent care and attention, and it is great to hear he has been a positive part of your visits. We look forward to continuing to support you and your car.
Customer Relations Manager
customerservice@purdygroupusa.com
Always have fast and friendly service just need a car
wash station
thank you very much
wash station
thank you very much
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by CRAWFORDTAMMY2016
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2025 -
Bryan College Station Toyota responded
We are glad to hear the service continues to meet your expectations. Your feedback about a car wash station is noted and appreciated. Thank you for your continued support!
Customer Relations Manager
customerservice@purdygroupusa.com
Russell Karli is a very friendly and professional.
He is the main reason I service my Toyotas there.
He is the main reason I service my Toyotas there.
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by bcs0
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2025 -
Bryan College Station Toyota responded
Russell will be glad to know his professionalism and friendly approach have made such a strong impression. We are fortunate to have him on the team and appreciate you choosing to service your Toyotas with us.
Customer Relations Manager
customerservice@purdygroupusa.com
Everyone is so helpful and kind.
They rotated the tires in a timely manner. Great job
They rotated the tires in a timely manner. Great job
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by motbits
Verified Customer
Verified Customer
Service Price Transparency
May 23, 2025 -
Bryan College Station Toyota responded
Thank you for sharing your experience. We are glad to hear the team was welcoming and that your salesperson provided professional, knowledgeable assistance. We appreciate the opportunity to work with you and hope to see you again.
Customer Relations Manager
customerservice@purdygroupusa.com