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Tanya Ruiz
Tanya Ruiz at Sierra Chevrolet of Monrovia

Tanya Ruiz

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.7
280 Reviews
4.7

280 Reviews

Write a Review

Industry Experience

10 yrs, 8 mos

280 Reviews of Tanya Ruiz

October 17, 2025

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Employee Rating

Tanya was of great help and communicated with me the entire time my vehicle was under service. She is doing a phenomenal job and deserves a raise. Definitely satisfied with the service. More

by jose.guzman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2025

Sierra Chevrolet of Monrovia responded

Thank you, Tanya, for your wonderful feedback! We’re thrilled to hear that you had a great experience with us at Sierra Chevrolet and that our team, especially Tanya, provided excellent communication during your vehicle service. We appreciate your kind words and hope to see you again soon! Sincerely, The Sierra Chevrolet Team

October 11, 2025

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Employee Rating

Everyone was so friendly and able to accommodate my time schedule. I liked being updated on what they found wrong with my car and not just doing the work without my permission. More

by sleepingbeauty56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 11, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your feecback! We're glad to hear you had a positive experience at Sierra Chevrolet. It's great to know that our team was able to accommodate your schedule and keep you informed throughout the process. We appreciate your feedback and look forward to assisting you again. Sincerely, The Sierra Chevrolet Team

October 03, 2025

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I thought it would take a month but was done quicker that I thought go try car go back wuick More

by Steven
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your positive review, Steven! We’re thrilled to hear that your experience was quicker than expected at Sierra Chevrolet. We appreciate your recommendation and hope to see you again soon for any of your automotive needs! Sincerely, The Sierra Chevrolet Team

September 27, 2025

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The service from Tanya and the technician Franky was better than one would hope for. Great service! More

by DAVID@DAVIDBOWER.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franky

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Sep 27, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words, David! It's wonderful to hear that you had a great experience with Tanya and Franky at Sierra Chevrolet. Our team is dedicated to providing top-notch service, and your feedback means a lot to us. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

September 24, 2025

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I got my car back and of course something doesn’t work my CarPlay or radio station wasn’t working I had to go on Google to fix it myself because I’m scared that if I take it back to the dealership, they’ll m More

by judycastellanos456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 24, 2025

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us, Judy. We understand your concerns regarding the issues with your CarPlay and radio station. It’s important to us that your vehicle operates smoothly and meets your expectations. Please feel free to reach out to us at Sierra Chevrolet so we can assist you further and address any concerns you may have. Your feedback is invaluable, and we appreciate you taking the time to let us know. Sincerely, The Sierra Chevrolet Team

September 19, 2025

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Employee Rating

Tanya has always provided excellent customer service. I am always update as work is performed. More

by jcontreras6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 20, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Tanya at Sierra Chevrolet. We take pride in our customer service, and it’s great to know that you felt well-informed throughout your visit. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

September 12, 2025

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Employee Rating

She was very sweet and helpful! Everyone is is just money hungry they only care about the money More

by kimberly_mendoza21
Recommend Dealer
No
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Sep 12, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Kimberly. Our team appreciates you acknowledging the helpful service provided. We understand your concerns regarding your experience and want to assure you that at Sierra Chevrolet, we strive to deliver a balance of quality service and fair pricing. If you'd like to discuss your experience further, please feel free to reach out to us. Your feedback is valuable and helps us improve. Sincerely, The Sierra Chevrolet Team

September 11, 2025

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Employee Rating

They were very helpful if figuring out what the issue was with my truck fast More

by zero431101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

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Sep 12, 2025

Sierra Chevrolet of Monrovia responded

Thank you so much for the great review and your business! See you next time.

September 03, 2025

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Employee Rating

The staff is always on time, courteous, respectful and helpful. Amazing customer service. 10/10 More

by ROMANJLJ2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez , Abraham

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Sep 03, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We truly appreciate your kind words about our staff and the amazing customer service you experienced at Sierra Chevrolet. Your satisfaction means a lot to us. We look forward to serving you again soon! Sincerely, The Sierra Chevrolet Team

August 26, 2025

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Employee Rating

Very friendly, helpful, and professional. Great service. Wait time wasn’t bad at all. Will come back again. More

by ceez37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Marvin Orellana

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Aug 27, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you found our team at Sierra Chevrolet to be friendly, helpful, and professional. We strive to provide great service and appreciate your feedback. We look forward to welcoming you back next time! Sincerely, The Sierra Chevrolet Team

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