Tanya Ruiz
Tanya Ruiz at Sierra Chevrolet of Monrovia

Tanya Ruiz

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.7
285 Reviews
4.7

285 Reviews

Write a Review

Industry Experience

10 yrs, 9 mos

285 Reviews of Tanya Ruiz

November 12, 2025

Dealership Rating
Employee Rating

Tanya was very helpful in explaining what the issue was and she made sure the vehicle was ready for pickup when I arrived. More

by rkalanjian
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We’re glad that Tanya was able to assist you effectively and ensure your vehicle was ready for pickup at Sierra Chevrolet. We look forward to serving you again in the future. Sincerely, The Sierra Chevrolet Team

November 06, 2025

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Employee Rating

Excellent work and communication with service consultant. Technician was very helpful also in providing any info that was needed regarding repairs More

by jcontreras6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with our service consultant and technician at Sierra Chevrolet. We pride ourselves on clear communication and helpful service, and it's great to know that we met your expectations. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

November 01, 2025

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Tanya is very understanding and keeps me updated on the progress of my car. I like that the mechanic working on my car try their best to return my car to me sooner than expected. More

by sleepingbeauty56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with Tanya and our team at Sierra Chevrolet. It's great to know that our staff kept you updated and that our mechanics worked diligently to return your car to you ahead of schedule. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

October 31, 2025

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Everyone is very friendly and my car was returned sooner than expected. Job well done. More

by sleepingbeauty56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2025

Sierra Chevrolet of Monrovia responded

Thank you so much for your feedback! We’re happy to hear you had a positive experience at Sierra Chevrolet and that your car was returned sooner than expected. We look forward to assisting you again in the future. Sincerely, The Sierra Chevrolet Team

October 25, 2025

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Friendly. Knowledgeable. Courteous. Was very quick to get paperwork done and pick up car after work was finished. More

by striderx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We’re thrilled to hear that you found our team at Sierra Chevrolet to be friendly, knowledgeable, and courteous. It’s great to know that your paperwork was handled quickly and that you had a positive experience with us. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

October 17, 2025

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Tanya was of great help and communicated with me the entire time my vehicle was under service. She is doing a phenomenal job and deserves a raise. Definitely satisfied with the service. More

by jose.guzman2
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 17, 2025

Sierra Chevrolet of Monrovia responded

Thank you, Tanya, for your wonderful feedback! We’re thrilled to hear that you had a great experience with us at Sierra Chevrolet and that our team, especially Tanya, provided excellent communication during your vehicle service. We appreciate your kind words and hope to see you again soon! Sincerely, The Sierra Chevrolet Team

October 11, 2025

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Everyone was so friendly and able to accommodate my time schedule. I liked being updated on what they found wrong with my car and not just doing the work without my permission. More

by sleepingbeauty56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your feecback! We're glad to hear you had a positive experience at Sierra Chevrolet. It's great to know that our team was able to accommodate your schedule and keep you informed throughout the process. We appreciate your feedback and look forward to assisting you again. Sincerely, The Sierra Chevrolet Team

October 03, 2025

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I thought it would take a month but was done quicker that I thought go try car go back wuick More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your positive review, Steven! We’re thrilled to hear that your experience was quicker than expected at Sierra Chevrolet. We appreciate your recommendation and hope to see you again soon for any of your automotive needs! Sincerely, The Sierra Chevrolet Team

September 27, 2025

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The service from Tanya and the technician Franky was better than one would hope for. Great service! More

by DAVID@DAVIDBOWER.NET
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franky

Sep 27, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words, David! It's wonderful to hear that you had a great experience with Tanya and Franky at Sierra Chevrolet. Our team is dedicated to providing top-notch service, and your feedback means a lot to us. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

September 24, 2025

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Employee Rating

I got my car back and of course something doesn’t work my CarPlay or radio station wasn’t working I had to go on Google to fix it myself because I’m scared that if I take it back to the dealership, they’ll m More

by judycastellanos456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 24, 2025

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us, Judy. We understand your concerns regarding the issues with your CarPlay and radio station. It’s important to us that your vehicle operates smoothly and meets your expectations. Please feel free to reach out to us at Sierra Chevrolet so we can assist you further and address any concerns you may have. Your feedback is invaluable, and we appreciate you taking the time to let us know. Sincerely, The Sierra Chevrolet Team

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