Taylor Alton | Page 7

The team at Toyota of Cleveland did an amazing job of understanding our needs and walking beside us while we processed what could afford and what made sense. We left that day with a car that met the need understanding our needs and walking beside us while we processed what could afford and what made sense. We left that day with a car that met the need, a payment within our budget, and smile on our faces. No buyers remorse the next day! Tyler killed it and made our day the greatest!we even liked the finance manger Taylor. Who likes the finance manager?!? He walked us through our options, helped us decide what made sense and was just a normal human on the other side of that desk. When we buy our next Toyota it will be from Toyota of Cleveland , and yours should be too! More

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Ian Bentley was very helpful and answered all our questions concerning the vehicle we chose. We believe we received a fair deal on the vehicle. He was friendly and knowledgeable about the vehicle. questions concerning the vehicle we chose. We believe we received a fair deal on the vehicle. He was friendly and knowledgeable about the vehicle. He was not pushy and quite helpful and a delight to work with. More

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Colter at ToC was excellent. He was very knowledgeable about the car and if he didn’t have an answer he would get one and reach back out immediately. We never felt pressured or r He was very knowledgeable about the car and if he didn’t have an answer he would get one and reach back out immediately. We never felt pressured or rushed . The whole deal was seamless. Financing was a breeze . ToC invested in smart pad technology that reduced the amount of paperwork and printing . This tech reduced the amount of time closing the deal immensely . Truly one of the best car buying experiences I have ever had. Buying a new car can be enjoyable if you have the right team and ToC has that in spades. More

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Kenny was a great As well as Tyler Ratledge. The whole team at Toyota was very helpful and was able to get me in to the vehicle that i have been wantingfor a long time. The whole team at Toyota was very helpful and was able to get me in to the vehicle that i have been wantingfor a long time. More

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I visited several dealerships over the past week, but my experience at Toyota of Cleveland truly stood out. Every person I encountered was friendly and welcoming, creating a warm and convivial atmosphere wh experience at Toyota of Cleveland truly stood out. Every person I encountered was friendly and welcoming, creating a warm and convivial atmosphere where salespeople interacted easily with one another and with customers. There was absolutely no pressure to buy—only thoughtful questions aimed at helping me find the right vehicle for my needs. My salesperson, Terry Moore, made the entire process comfortable and transparent, and Taylor Alton somehow managed to make signing all the paperwork far less stressful than expected. A special shout-out to Shane, Tyler, Matt, and others who greeted me, offered water or soda, and made sure I found the perfect car. Great vibes and excellent service all around! More

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I had an outstanding experience this week at Toyota of Cleveland. I worked with Alfred in sales, and he was truly phenomenal—his personality and approach were exactly what you hope for in a great salesman Cleveland. I worked with Alfred in sales, and he was truly phenomenal—his personality and approach were exactly what you hope for in a great salesman. He was knowledgeable, genuine, and never pushy. Alfred worked closely with Justice in the finance department, who went above and beyond to secure what genuinely felt like the deal of a lifetime. In today’s market, where prices are high and flexibility is rare, they met every need I had with zero pushback, which I greatly appreciated. Making a large financial decision can be stressful, but the entire team made the process enjoyable. While finalizing my paperwork, I was met with the friendliest group of people who made everything smooth and comfortable from start to finish. I will absolutely be returning to work with these folks again and highly recommend Toyota of Cleveland, specifically Alfred and Justice, to anyone looking for a positive, stress-free car-buying experience. More

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Kenny and Taylor was awesome. They were extremely helpful and knowledgeable. Were not pushy at all. I would highly recommend them. They were extremely helpful and knowledgeable. Were not pushy at all. I would highly recommend them. More

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Great customer service as always! Everyone I spoke with was so helpful and accommodating! I love Toyota of Cleveland!!!! Everyone I spoke with was so helpful and accommodating! I love Toyota of Cleveland!!!! More

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Our experience with Mike, Calloway, and Taylor at Cleveland Toyota was amazing! They made a typically boring process very quick, efficient, and enjoyable. They also made sure the vehicle we wanted w Cleveland Toyota was amazing! They made a typically boring process very quick, efficient, and enjoyable. They also made sure the vehicle we wanted was made available in a timeframe that met our needs, was serviced and detailed, and available for pickup the day we decided to buy. We travelled from West Knoxville to deal with them and we certainly will again. More

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Bought new from them 7 years ago, did it again this last week. I absolutely hate the car buying experience/process....This dealership makes the process so much better. I bought a new 2018 Tundra off the s week. I absolutely hate the car buying experience/process....This dealership makes the process so much better. I bought a new 2018 Tundra off the showroom floor and ever since that sale, the service and professionalism has brought me back time and time again, even after the warranty expired. So, when I decided to shop for a new Tundra, I found 2 trucks (one at another out of town dealer, and TOC). I reached out to their Internet sales department who made sure my interests were their top priority. I was contacted multiple times leading up to my visit. Once I arrived, Dustin was with me for the duration, made sure that I had everything I needed. I was considering both a trade vs cash pricing so the evaluation of my trade was handled quickly... let me tell you, they love repeat customers. They matched the price of the truck I found at another dealer plus cut an additional amount. They also worked the deal so a family member could purchase my 2018 trade-in. Dustin made sure we were comfortable and handled all of our needs. Managed to get a couple of Toyota hats as we were leaving. I was already a satisfied customer from my 2018 purchase, I anticipate my 2026 will be the same. More

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