Kenny Jones
Kenny Jones at Toyota of Cleveland

Kenny Jones

Sales and Leasing Consultant

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

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5.0
128 Reviews
5.0

128 Reviews

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128 Reviews of Kenny Jones

June 27, 2026

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Employee Rating

Kenny Jones was great to work with. Kept us updated and showed us plenty of options. He helped me get the truck I wanted. Mike Covington was great to assist. Taylor Alton helped get me More

by Jburke03
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Recommend Dealer
Yes

Other Employees Tagged: Mike Covington, Taylor Alton

Jun 27, 2026

Toyota of Cleveland responded

We appreciate hearing about your experience purchasing your new Toyota. Kenny ensured you stayed informed and explored options, Mike supported you throughout, and Taylor secured coverage that kept your payment manageable. Justin Chretien General Sales Manager 423-664-9715

June 23, 2026

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We worked with a sales rep Kenny Jones and told him what we was looking for. In about 3 weeks Toyota had it made and it was delivered. We wanted tented windows so he made sure to get those done for us also More

by Spoiledwife
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Recommend Dealer
Yes
Jun 23, 2026

Toyota of Cleveland responded

It’s great to hear that Kenny secured your new Toyota Grand Highlander Hybrid in just three weeks and arranged the tinted windows you wanted. We’re glad he took the time to walk you through all the features and help with setup at pickup. Enjoy every drive in your new Highlander Hybrid. Justin Chretien General Sales Manager 423-664-9715

June 23, 2026

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Kenny was great to work with and made the purchase very easy. I appreciate the laid back experience. Everyone I met was genuinely nice. More

by shanabullock
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Justice Goodner

Jun 23, 2026

Toyota of Cleveland responded

We’re thrilled Kenny’s laid back style made buying your Toyota Land Cruiser seamless. It’s wonderful that everyone you met was so friendly. Thank you for sharing your experience and congratulations on your new Land Cruiser! Justin Chretien General Sales Manager 423-664-9715

June 18, 2026

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I have been coming to this dealership for the last 16 years and have always had a positive outcome. I have dealt with the service department since 2010 and they always have good craftsmanship and decent More

by LEO.FERG13
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Recommend Dealer
Yes
Jun 18, 2026

Toyota of Cleveland responded

It’s fantastic to hear that our service department and sales team have supported your Toyota Tundra needs for 16 years. We’re glad our technicians’ craftsmanship and fair pricing have kept your maintenance and purchase experiences positive. Thank you for your continued loyalty and for trusting us with your last four vehicles. Justin Chretien General Sales Manager 423-664-9715

May 29, 2026

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Best auto dealership in the Tri-state area. Excellent selection. Competitive pricing. Puts customer concerns first, making sure all my concerns were met (and I had several!) More

by russell25
Sales Price Transparency
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Recommend Dealer
Yes
May 29, 2026

Toyota of Cleveland responded

We’re honored you consider us one of the top Toyota dealerships in the Tri-state area with our wide selection and competitive pricing. Crystal and the team appreciate the opportunity to address all your concerns and help you drive off in your new Toyota with confidence. Let us know anytime we can assist you again. Justin Chretien General Sales Manager 423-664-9715

May 20, 2026

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After shopping around between multiple dealerships we end up at Toyota of Cleveland where they made buying our car extremely easy. The staff at Toyota of Cleveland were extremely professional and friendly, w More

by Derek
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Recommend Dealer
Yes
May 20, 2026

Toyota of Cleveland responded

Hi Derek! It's great to hear that you had such a smooth experience with Kenny and Krystal at Toyota of Cleveland. We appreciate your feedback and thank you for choosing our dealership!

May 09, 2026

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Colter Horst , Stockton Coffey and Crystal Thompson was great to deal with and helped me get a truck I love with a deal I’m proud of . More

by Jdobbs0218
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Recommend Dealer
Yes
May 09, 2026

Toyota of Cleveland responded

We’re thrilled that Colter, Stockton and Crystal guided you to a Toyota Tundra you love and a deal that makes you proud. Enjoy every mile in your new truck, and thank you for your kind feedback. Justin Chretien General Sales Manager 423-664-9715

April 11, 2026

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Staff was very helpful, never felt pressured to buy. Answered all our questions. Just an awesome car buying experience More

by Meeks515
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Ratledge, Justice Goodner

Apr 11, 2026

Toyota of Cleveland responded

It’s wonderful to hear our team provided helpful guidance without any pressure. We’re delighted you had an outstanding car buying experience with your Nissan. Thank you for choosing us, and we look forward to assisting you again. Justin Chretien General Sales Manager 423-664-9715

April 01, 2026

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Fantastic service. Kenny and Justice were wonderful sales people. They were also very patient with me since I wasn’t the most prepared. More

by thuskins91
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justice Goodner

Apr 01, 2026

Toyota of Cleveland responded

What a pleasure to hear that Kenny and Justice provided patient, attentive support as you navigated the process. We’re pleased they took time to guide you even without full preparation. Enjoy your Toyota Camry and safe travels ahead. Justin Chretien General Sales Manager 423-664-9715

March 28, 2026

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Thank you Toyota of Cleveland for helping us find the perfect family car, The Grand Highlander. Everyone who works there is so helpful and nice. Special shoutout to Damon and Monte who went above and bey More

by Katelyn
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Mar 28, 2026

Toyota of Cleveland responded

Thank you for sharing your feedback. It’s wonderful Monte and Damon helped you find the ideal Toyota Grand Highlander for your family. Enjoy every drive and let us know if you need anything. Justin Chretien General Sales Manager 423-664-9715

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