Kenny Jones

Staff was very helpful, never felt pressured to buy. Answered all our questions. Just an awesome car buying experience Answered all our questions. Just an awesome car buying experience More

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Great experience with the staff, very helpful, never felt pressured. Kenny Jones, Justice Goodner, and Tyler Ratledge was awesome pressured. Kenny Jones, Justice Goodner, and Tyler Ratledge was awesome More

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Fantastic service. Kenny and Justice were wonderful sales people. They were also very patient with me since I wasn’t the most prepared. Kenny and Justice were wonderful sales people. They were also very patient with me since I wasn’t the most prepared. More

by thuskins91 Verified Customer Verified Customer

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Thank you Toyota of Cleveland for helping us find the perfect family car, The Grand Highlander. Everyone who works there is so helpful and nice. Special shoutout to Damon and Monte who went above and bey perfect family car, The Grand Highlander. Everyone who works there is so helpful and nice. Special shoutout to Damon and Monte who went above and beyond for us. They are experts in this field and the nicest people to work with. Thank you all so much again! More

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Very pleased with the recent purchase from Toyota of Cleveland. Kenny Jones and Taylor Alton did a great job! I highly recommend them. Cleveland. Kenny Jones and Taylor Alton did a great job! I highly recommend them. More

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Always had a good experience in the times I’ve visited. I was assisted promptly and taken care of. I was assisted promptly and taken care of. More

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We loved working with them! They go above and beyond to make sure you’re happy with your purchase and they are happy to help if you have any questions regarding any of the high They go above and beyond to make sure you’re happy with your purchase and they are happy to help if you have any questions regarding any of the high tech features! We also loved working with Kenny Jones and Crystal Thompson!! we highly recommend them if your looking at getting a new or used Toyota vehicle any time soon! More

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I recently bought a used truck at Toyota of Cleveland. Kenny Jones was the sales associate that worked with me along with Stockton Coffey as the sales manager and Crystal Thompson handled the finances. I Kenny Jones was the sales associate that worked with me along with Stockton Coffey as the sales manager and Crystal Thompson handled the finances. I can say enough about how easy they were to work with. I never felt pressured or like they were trying to hide anything. I was looking for a truck and they had one they wanted to sale so we just sat down and talked about it. It was just a good experience all the way through the process. I’m really pleased with the truck that I bought and I feel like I got a good deal on it. Thank’s guys. Keep up the good work. More

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Fantastic customer service! Kenny Jones was a great salesman who did not pressure me into anything I didn’t feel comfortable doing. Great guy to converse with over anything and Kenny Jones was a great salesman who did not pressure me into anything I didn’t feel comfortable doing. Great guy to converse with over anything and everything. Especially Vols basketball! Very knowledgeable about any questions or concerns I had about the multiple vehicles we looked at together. Justice Goodner was extremely thorough explaining the different packages I could add to car plan while also explaining all the paperwork involving the financial aspect of car. Highly recommend Toyota of Cleveland for your next ride! More

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"If you are looking for a new vehicle, I highly recommend Toyota of Cleveland. I just picked up a 2026 Tacoma Limited and the experience was top-notch from the moment I stepped into the showroom to when I pu Toyota of Cleveland. I just picked up a 2026 Tacoma Limited and the experience was top-notch from the moment I stepped into the showroom to when I pulled into my driveway. My sales rep, Kenny Jones, was a pleasure to work with. The sales process can be daunting, but Kenny resolved all my questions quickly, honestly, and with no difficulties. There was no pressure—just wonderful service and total transparency. Financing can often be the stressful part, but Julien Allinder xxI Manager handled my transaction with high professional standards. The paperwork also was with good explanation and without pressure. A special thank you to Tyler Ratledge, F&I Director, for clear understanding, his complete and total professionalism, and all the work he put in quickly the next day. Tyler, Kenny, and Julien completely owned the situation and can resolve any issue, question, or problem without fail. What really stood out was how they went above and beyond; when it came time to take the truck home, they ensured I was confident with the power-retractable running boards and the JBL Premium Audio system and all systems even after closing they were helping me. I have never had a dealership do that. WOW, what a great feeling I have the next day thank to them. I am sure this excellence goes for the entire sales force at Toyota of Cleveland, TN. They stayed committed to getting the deal right for me. Without fail, my next purchase will be with them again in the near future!" More

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