Taylor Voner | Page 5

This was the 8th or 9th car I’ve purchased for my family at FalmouthToyota. Client for life 100%. Top notch sales and service departments. at FalmouthToyota. Client for life 100%. Top notch sales and service departments. More

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I’ve been buying cars from Falmouth Toyota for over 30 years. They have incredible service and treat people well. Over the years I worked with everybody in there. The ownership of the dealership is incre years. They have incredible service and treat people well. Over the years I worked with everybody in there. The ownership of the dealership is incredible Tom and Matt Murphy create a culture that Customer is actually number one and they will do anything to accommodate customers .. More

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2017 Toyota Corolla Purchase Connecting and communicated with Ray throughout this purchase, and unusual time, could not have been easier. This is the third vehicle we've bought f Connecting and communicated with Ray throughout this purchase, and unusual time, could not have been easier. This is the third vehicle we've bought from Falmouth Toyota, and we continue to have our first two vehicles serviced here as well! Everyone is always very friendly and helpful - looking forward to continuing our relationship with Falmouth Toyota in the future! More

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Top rate dealership. Very easy to work with. The service and sales departments are always there willing to lend a hand. I recommend them to everyone I come across and sales departments are always there willing to lend a hand. I recommend them to everyone I come across More

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I recently purchased a black 2019 Four Runner TRD Off Road. The vehicle itself is the best off road product out there. I brought the vehicle at Falmouth Toyota and the service is there is second to none. Road. The vehicle itself is the best off road product out there. I brought the vehicle at Falmouth Toyota and the service is there is second to none. I so impresse with the SUV, I ended up purchasing a black a 2020 Toyota Rav Four. I been buying vehicles for a long time. The reason being the great sale and service. Thank again guys and keep up the good work. Al. Tobey Jr. More

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A very satisfying car buying experience at Falmouth Toyota! From the moment you walk in the door, every member of the Falmouth Toyota staff was friendly and helped me with my vehicle purchase decision. Brian N From the moment you walk in the door, every member of the Falmouth Toyota staff was friendly and helped me with my vehicle purchase decision. Brian Nascarella took the time to listen to my needs and found an outstanding vehicle which could provide it. No fast pace sale, no hurry up, just honest advice that allowed me to decide quickly. The importance of a no-pressure sale is critical to a senior citizen who has so many options to evaluate before a purchase like this. Brian made sure I had several options to select and he answered a LOT of questions. Once we decided on the right Toyota vehicle, Brian introduced me to John O'Keeffe for planning my financial program. Again, Falmouth Toyota has some outstanding personnel who work with you to achieve the best payment plan and protection for your new car. John O'Keeffe helped me to navigate the numerous options with ease and again offerred this information that allowed me to select what was best for my situation. No pressure, no hand wringing, just honest up front information that made this car purchase the easiest I have ever made. I have made a LOT of automobile purchases in my life. Falmouth Toyota helps the consumer to find the best product and the best way to finance and care for the vehicle. All done with a very friendly atmosphere as though you, the consumer were part of this great family. Brian Nascarella and John O'Keeffe proved to me that the what this dealership advertises on local radio announcements is 100 percent reality. I would recommend purchasing a vehicle from Falmouth Toyota to anyone who dislikes high pressure tactics or a reluctance to give you the answers you need. Falmouth Toyota has some original, sincere and helpful ambassadors who know how to help you buy a car. One last word on what a great dealership can do for the consumer. I owned an older Toyota Highlander which Falmouth Toyota maintained for years for our family. It is never easy to say goodbye to a trusted friend. That day always comes when the old friend has done its best in protecting you. Taylor Voner, our Service Manager, has been our go to guy in keeping our car running perfectly. Taylor is that kind of guy who can advise you when it might be time to consider a new vehicle. He worked out a plan to repair our car that would continue to make it safe at a manageable cost for us. The decision continued to come back to the emotional attachment we have with our cars and the reality of aging. Taylor Voner helped us to make that transition. Another great Toyota Ambassador for the consumer who needs help. More

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Service Department Issues Brought the Highlander in for oil change two weeks ago. I had an appointment....took over 1-1/2 hrs for just an oil change. I'm old school so check Brought the Highlander in for oil change two weeks ago. I had an appointment....took over 1-1/2 hrs for just an oil change. I'm old school so check the oil level every couple weeks or so. Checked oil today and was down just a smidge went to top off and the filler cap was never tightened down. It was just resting in place on top of the valve cover ! Also found a black plastic splash shield under the car by front bumper hanging down not put back up correctly, Another visit in for oil change and bulb light out....oil change done 1.5 hrs later, left greasy hand palm prints on driver's side car door. Pulled away, stopped outside of their sallyport and checked to make sure buld was replaced. It wasnt...pulled right back into the sallyport had to wait another 1.5 hrs for bulb replacement. Another visit, in for oil change, and asked to top off tire pressures. Left 1.25hrs later and pulled out down the road, once at highway speed - BAM ! Hood came up slamming up three inches to last locking position ! Unnerving....pulled over, closed the hood properly and drove home. Checked tire pressure computer and they never topped off the air in the tires. Arrived home, popped the hood, checked to make sure oil change done properly and discovered a totally empty coolant overflow tank, windshield washer tank not topped off, greasy palm prints on drivers side door again. Recently had a code on dash computer screen stating to "Find a Dealership" Tire pressure system failure. Stopped in at 8am, no appointment as it appeared to be an emergency. Was told it would be a few hours. I said, well I have time to wait 2 hrs to replace tire sensor in the spare no problem. He then said again, well it could be a few hours, So I asked, what are you saying 3 or more hours ? He said, no telling what 9am will bring us ". Seriously ?!?! I'm there now and need help....Maybe the service advisor brings in a "magic 8 ball" to work for decision making. Incredible....That is and will be the last time I ever go here....Whats hard to understand is how such a "Google 5-Star Dealership" can actually have 5 stars....Well that's easy, between faking reviews and paying a company to make positive reviews for them, it's totally achievable....Judging from what I have read and researching those accounts, 70% of their reviews and accounts which authored by them/appear to be fake .....Sad. More

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Satisfied customer Every one was pleasant and I felt they would do all that was needed to fix the problem. Everyone seemed to like their job. I bought a new Camry with v Every one was pleasant and I felt they would do all that was needed to fix the problem. Everyone seemed to like their job. I bought a new Camry with vibration problem. It was thought tires were the problem. They kept the car for further evaluation and gave me a loaner the same model as my own. More

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David gave me the best car at the best possible deal. Tom, Matt, Tom Jr., David Digravio, Tony Martino, Taylor Voner and Chris Macarthy have always given us the best prices and service, and we have had fi Tom, Matt, Tom Jr., David Digravio, Tony Martino, Taylor Voner and Chris Macarthy have always given us the best prices and service, and we have had fifteen cars from this dealership. They are number one in my book. They remain a family oriented business, which I also like very much.. I have recommended them to many people. Stan Ellis More

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every went great buying car I bought a new rav 4 buying exp. went great no problems but not to happy or not used to all changes in the new cars have owned Toyotas for past 20 ye I bought a new rav 4 buying exp. went great no problems but not to happy or not used to all changes in the new cars have owned Toyotas for past 20 years , More

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