Terence Williams | Page 50
General Sales Manager
Wolfchase Honda
2982 N Germantown Rd
Bartlett, TN 38133
753 Reviews
Write a ReviewDealership Experience
19 yrs, 6 mos
Industry Experience
37 yrs, 9 mos
753 Reviews of Terence Williams
May 12, 2019
Great team. Great service The sales team was very patient with us and helped us through the process. The did a great job. Finance was very helpful and the whole experience was The sales team was very patient with us and helped us through the process. The did a great job. Finance was very helpful and the whole experience was great. More
Other Employees Tagged: Jason Tao, Don’t have name of finance team member. I think it was Terrance also
May 11, 2019
Oil change, tire rotation, coolant flush I like getting my oil changed here at wolfchase Honda; I dont have to worry that something may go wrong either by negligence or malice.. I like the in I like getting my oil changed here at wolfchase Honda; I dont have to worry that something may go wrong either by negligence or malice.. I like the inspection that comes with it and the car wash as well. The pitfall is the prices. I had a coupon for oil change and tire rotation for 40 dollars, which I think is reasonable with the synthetic oil I get. However I needed a coolant flush as well. And I got a "discount" which was 80 dollars...which I thought was high but still reasonable enough for me to get it done here. Then when I paid, my total was nearly 160 dollars, which is not reasonable to me anymore. There were extra fees added to to 80 dollar coolant service and the 40 dollar oil and tire service. So from now on oil change only for me at the dealeeship. More
Other Employees Tagged: Don Vickrey
May 05, 2019
Great Sales Person - Silas Amoh I had a very good experience during my visit to dealership. Silas Amoh, inspite of being new explained everything about the car very clearly and negot I had a very good experience during my visit to dealership. Silas Amoh, inspite of being new explained everything about the car very clearly and negotiated the price very well and gave me the car for close.to the price I requested. More
Other Employees Tagged: Silas Amoh
May 04, 2019
Best overall customer service in town I think Wolfchase Honda is the Chick-fil-A of the car business.The entire staff from sales down to service is great and I’ve tried all of the Honda de I think Wolfchase Honda is the Chick-fil-A of the car business.The entire staff from sales down to service is great and I’ve tried all of the Honda dealers in town at some point.I felt so good my family and I bought 4 cars this week.THANKS More
Other Employees Tagged: Reggie Williams , Eric Hargrove, John Herod
May 03, 2019
Awesome service Dexter Alexander is awesome! 5 star is due forDexter !! Dexter Alexander is professional as well as personable. Dexter Always gives sound advise reg Dexter Alexander is awesome! 5 star is due forDexter !! Dexter Alexander is professional as well as personable. Dexter Always gives sound advise regarding my Vehicle. Because of his professionalism and kindness is the reason I've been a customer since 2006. It is extremely rare that The finance manager interact directly with the customer's. I was floored how personalable Terrance was with the customer's. I.was having a hard time make a decision. Terrance stepped in and 1hr later I drove off with a new vehicle. In my past experiences, upper management won't acknowledge you. But not at wolfchase!! That speaks volumes!!! More
Other Employees Tagged: Dexter AlexanderDexter
May 02, 2019
Loved my car shopping experience! From the moment I walked in to test drive, no pressure! It was easy to schedule my test drive online, and the entire process was seamless. Mike and Ti From the moment I walked in to test drive, no pressure! It was easy to schedule my test drive online, and the entire process was seamless. Mike and Tim took time to answer my questions and made this an easy decision. I've been a loyal customer for more than 12 years now and will continue to recommend them to friends and family. More
Other Employees Tagged: Tim McCrary , Mike Sakaan
May 01, 2019
Lack of transparency and loyalty Lack of transparency in regards to the term and rate for loan. This was my 7 car from them and they just cared about the sale. Further one of their f Lack of transparency in regards to the term and rate for loan. This was my 7 car from them and they just cared about the sale. Further one of their former service tech stole and forged my checks. And still no loyalty. Avoid these folks or at least be aware. More
Other Employees Tagged: Don Vickrey , Bill Thomas
May 01, 2019
Truly helpful with our needs Larry Brewer was awesome in working with us and staying in contact, helping us find what works with our budget and showing us the features in our new Larry Brewer was awesome in working with us and staying in contact, helping us find what works with our budget and showing us the features in our new car. 10/10. More
Other Employees Tagged: Larry Brewer, Fred Mack, Bill Thomas
April 29, 2019
Great all around service Best service ever from start to finish.I can’t ask for a better team to deal with.This team made my family feel like they could have the world,4 cars Best service ever from start to finish.I can’t ask for a better team to deal with.This team made my family feel like they could have the world,4 cars in a week,THANKS! More
Other Employees Tagged: Reggie Williams , John Herod
April 23, 2019
Grade A on Customer Service!!! I have been a Honda customer for years. It's like a family reunion every time I come in to have my vehicle serviced... Reggie, Abdul, Dexter - these I have been a Honda customer for years. It's like a family reunion every time I come in to have my vehicle serviced... Reggie, Abdul, Dexter - these gents are like big brothers to me who always take such great care of everything. More
Other Employees Tagged: Reggie Williams, Trevor Werner

