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Terrell Stephenson
Terrell Stephenson at Florida Fine Cars Miami

Terrell Stephenson | Page 4

Sales Manager

Florida Fine Cars Miami

21151 NW 2nd Ave
Miami, FL 33169

Contact Me
4.9
394 Reviews

I can't wait to help you in getting into your next vehicle. Visit my website for a little more insight about everything. www.icangetyoudriving.com

Dealership Experience

11 yrs, 2 mos

Industry Experience

11 yrs, 2 mos

Employee Video

4.9

394 Reviews

Write a Review

394 Reviews of Terrell Stephenson

August 26, 2023

Dealership Rating
Employee Rating

Philip Hessing provided and excellent service and outstanding customer service. I would recommend Philip Hessing to family and friends. More

by grisellempratts
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Isaac Ergas , Philip Hessing

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Aug 28, 2023

Florida Fine Cars Miami responded

Thank you for sharing your positive experience with Philip Hessing! We're pleased to know he provided excellent service and outstanding customer care. Your recommendation to family and friends is greatly appreciated.

August 25, 2023

Dealership Rating
Employee Rating

I made my first car purchase with Philip Hessing here and he was very informative and patient with me. I appreciate all the help I got very much! More

by Tiffany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Augustin Abaga, Iuliia Dudenko, Isaac Ergas , Philip Hessing, Carmen Jean-Jacques

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Aug 28, 2023

Florida Fine Cars Miami responded

Congratulations on your first car purchase! We're delighted to hear that Philip Hessing provided you with informative and patient assistance during the process. Thank you for appreciating our efforts to help you. If you have any more questions or need assistance in the future, don't hesitate to reach out to our customer care team at 866-540-0558.

August 22, 2023

Dealership Rating
Employee Rating

Thank you to the Miami team at Florida fine cars. I appreciate the assistance on my new ride. Leo and Terrell are the best. More

by fernando730305
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leo Rivera, Isaac Ergas , Alvaro Caraballo

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Aug 24, 2023

Florida Fine Cars Miami responded

You're very welcome! We're thrilled to hear that you're enjoying your new ride and that Leo and Terrell provided you with exceptional assistance. If you ever need anything else, feel free to reach out to customer care at 866-540-0558. Safe travels and enjoy your new vehicle!

July 12, 2023

Dealership Rating
Employee Rating

Pedro was the best at helping me buy my first car my 2022 Toyota Camry is perfect and he was so helpful. He answered every little question I had to make sure I left without any questions or second guesses ab More

by Rodney Matute
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pedro Gonzalez-Sylva

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Jul 12, 2023

Florida Fine Cars Miami responded

Rodney Matute, Your positive review means the world to us, and we’re honored to have earned your business. We’re dedicated to providing our customers with a superior experience, and it’s wonderful to hear that we succeeded.

July 11, 2023

Dealership Rating
Employee Rating

I would tell any body that’s shopping for a car to go check out Leo and Terrell at FFC. #iCanGetayouDriving Thanks family More

by pierrechristofer25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leo Rivera , Alvaro Caraballo

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Jul 11, 2023

pierrechristofer25 responded

You guys are the best

June 14, 2023

Dealership Rating
Employee Rating

Leo rivera y floridafinecars por mi nuevo vehículo and Jon el financiasta de aquí me encanto More

by mandycruzportelles2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leo Rivera, Human Resources, Stacy Laguer, Rafael Espaillat

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Jun 15, 2023

Florida Fine Cars Miami responded

mandycruzportelles2014, Agradecemos sus amables palabras y estamos muy contentos de haber cumplido con sus expectativas durante su visita. Gracias por elegirnos para sus necesidades automotrices.

May 09, 2023

Dealership Rating
Employee Rating

I am just taking a moment to express a bit of gratitude in regards to the service provided by a particular individual. I wanted to thank Terrell and the dealer Florida Fine Cars for helping me find a solut More

by Leododin
Recommend Dealer
Yes
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May 11, 2023

Florida Fine Cars Miami responded

Your positive review means a lot to us! We are grateful for the opportunity to serve you and help you find a vehicle. Our team is committed to providing exceptional customer service, and it’s great to know that we exceeded your expectations. Thank you for your support.

April 30, 2023

Dealership Rating
Employee Rating

FRAUD! ! ❌️FRAUD!!❌️ FRAUD !!! ❌️THESE GUYS ARE THE WORST EVER !!! YOU GUYS PLEASE BECAFUL THESE GUYS WILL CHANGE YOUR CONTRACT RIGHT UNDER YOUR NOSE WHEILE More

by Widex115
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Isaac Ergas, David Sardinas , Tamer El-Din

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May 02, 2023

Florida Fine Cars Miami responded

We're sorry to hear how you feel about your recent experience. Every customer receives a Buyer's Order that details any fees and the total amount of the purchase before moving forward. Additionally, each customer receives a free Carfax and Autocheck report. You were no exception, and this was explained in detail to you in person. You were still not satisfied. That on its own was fine. However, it did not stop there. You then proceeded to video record employees on your phone without their consent, you caused a disturbance in our showroom, and you called the local police who ultimately informed you there was no fraud committed. After that you were finally asked to leave the premises.  Florida Fine Cars did not commit fraud, plain and simple. We go above and beyond with everyone to explain the details of their purchase. It is a large purchase for most. We respect that, and it’s our goal to make customers comfortable at each step in the process. 

March 08, 2023

Dealership Rating
Employee Rating

David santos was my sales men was a great help even picked me up from airport couldn’t ask for a better experience come by and check them out sometime. More

by richardbwagner
Recommend Dealer
Yes

Other Employees Tagged: David Santos

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Mar 10, 2023

Florida Fine Cars Miami responded

richardbwagner, Your kind words mean a lot to us, and we are grateful for the opportunity to serve you. Our team strives to make every customer feel valued and appreciated, and it’s wonderful to hear that we succeeded.

Mar 09, 2023

richardbwagner responded

Financials were explained and transparent which is unusual at most dealerships.

February 22, 2023

Dealership Rating
Employee Rating

Leo rivera and alvaro gracias por trabajar conmigo y mi nuevo vehículo los recomiendo gracias More

by dayrozuza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leo Rivera, Stacy Laguer, Isaac Ergas , Alvaro Caraballo

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Feb 25, 2023

Florida Fine Cars Miami responded

dayrozuza, ¡Gracias por su recomendación! ¡Estamos increíblemente agradecidos de que haya elegido Florida Fine Cars!

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