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Terrie Horton

Overview Reviews (760) Inventory (442)

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Terrie Horton

Finance Service Manager

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.8

760 Reviews

Overview Reviews (760) Inventory (442)

4.8

760 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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760 Reviews of Terrie Horton

September 09, 2025

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Employee Rating

Everyone that we dealt with at the dealership was nice, friendly and very knowledgeable of their products. Sam was very helpful and sorted us out with exactly what vehicle we wanted. friendly and very knowledgeable of their products. Sam was very helpful and sorted us out with exactly what vehicle we wanted. More

by Alfarod

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Paul Levin, Sam Skid, Angela Alvarez

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Sep 09, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're pleased to hear that you had a positive experience at Robert Brogden's Olathe Buick GMC. It’s great to know that Sam and our team were able to assist you in finding the perfect vehicle. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

September 02, 2025

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What an amazing experience we had at this dealership! Dominik and Phil went above and beyond for us and made buying a new vehicle so easy and seamless. We truly have not been to a better dealership than Dominik and Phil went above and beyond for us and made buying a new vehicle so easy and seamless. We truly have not been to a better dealership than this one. All of the staff was amazing to work with too. We would highly recommend and we'll be going back for all future vehicles! More

by andrea.m.frack

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dominik Warren , Phil Skid

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Sep 02, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words, Andrea! We are glad to hear that you had an amazing experience at Robert Brogden's Olathe Buick GMC. It's wonderful to know that Dominik and Phil provided exceptional service, making your vehicle purchase easy and seamless. We truly appreciate your recommendation and look forward to assisting you with all your future vehicle needs! Sincerely, The Robert Brogden Buick GMC Team

August 31, 2025

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Everyone was so nice and helpful. Everyone worked together as one big team. Very nice! Everyone worked together as one big team. Very nice! More

by FRANKLINMIKE2

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: PHILLIP MILLER

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Aug 31, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words, Mike! We appreciate you taking the time to share your experience at Robert Brogden's Olathe Buick GMC. We're thrilled to hear that our team made a positive impression and worked together to assist you. We look forward to welcoming you back in the future! Sincerely, The Robert Brogden Buick GMC Team

August 26, 2025

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Jake and his team were honest and upfront about everything! I really appreciate the transparency and ease of working with Jake, Finance and Terry. everything! I really appreciate the transparency and ease of working with Jake, Finance and Terry. More

by NONYA9921

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jake Blackman, Paul Levin

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Aug 26, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're delighted to hear that you appreciated the honesty and transparency from Jake, Finance, and Terry during your experience at Robert Brogden's Olathe Buick GMC. We strive to make the process as smooth as possible, and your feedback means a lot to us. We look forward to welcoming you back in the future! Sincerely, The Robert Brogden Buick GMC Team

August 23, 2025

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Jimmy Statler was absolutely wonderful in every aspect of helping me with my service. He is extremely knowledgeable about everything needed, great at communicating, and made sure everything was done in the t helping me with my service. He is extremely knowledgeable about everything needed, great at communicating, and made sure everything was done in the timeframe that was set up for my expectation. Kudos all the way around! More

by JimmyAcura

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Self, Paul Levin, David Blackburn, Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Angela Alvarez, Jimmy Stateler, Katie Terry

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Aug 23, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review, Jimmy! We’re thrilled to hear that Jimmy was able to make your service experience at Robert Brogden's Olathe Buick GMC such a positive one. His knowledge and great communication truly shine, and we’re lucky to have him on our team. We sincerely appreciate your kind words and look forward to welcoming you back next time! Sincerely, The Robert Brogden Buick GMC Team

August 20, 2025

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Employee Rating

We had a great experience working with Phil. We haven't shopped or bought a new car in a while due to not wanting to deal with the hassles. Phil made it a painless experience, knew the trucks We haven't shopped or bought a new car in a while due to not wanting to deal with the hassles. Phil made it a painless experience, knew the trucks and their strengths/weaknesses, and then let us make a decision on our time. More

by SJKC20

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: PHILLIP MILLER

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Aug 20, 2025 -

Robert Brogden Buick GMC responded

Thank you for your awesome review! We're happy to hear that you had a great experience with Phil at Robert Brogden's Olathe Buick GMC. It's fantastic that he made the process smooth and informative for you. We appreciate your business and hope to see you again soon for any future vehicle needs! Sincerely, The Robert Brogden Buick GMC Team

August 19, 2025

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Employee Rating

Great experience. I'm a busy person and was in and out with a trade deal and new truck in less than 90 minutes. Enjoyed working with all I encountered. I'm a busy person and was in and out with a trade deal and new truck in less than 90 minutes. Enjoyed working with all I encountered. More

by GORDON.LANSFORD

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Dominik Warren, Ramiro Saenz, Angela Alvarez

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Aug 19, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words, Gordon! We're thrilled to hear that you had a great experience at Robert Brogden's Olathe Buick GMC and that we could help you with your trade and new truck so efficiently. Our team appreciates your business and hope to see you again soon! Safe travels! Sincerely, The Robert Brogden Buick GMC Team

August 17, 2025

Dealership Rating

Employee Rating

Jimmy was the best. The finance and front desk folks also. Will be glad to recommend you. The finance and front desk folks also. Will be glad to recommend you. More

by DEVOY.KEVIN

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Carpenter

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Aug 18, 2025 -

Robert Brogden Buick GMC responded

Thank you, Kevin! We are happy to hear you had such a positive experience with our team at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us. We look forward to welcoming you back again soon. Sincerely, The Robert Brogden Buick GMC Team

July 30, 2025

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Employee Rating

Very good people to work with who do get back to you and answer your questions. answer your questions. More

by JMSW

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ramiro Saenz, Angela Alvarez

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Jul 30, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We appreciate your feedback and are glad to hear that you had a positive experience with us at Robert Brogden's Olathe Buick GMC. It’s our goal to provide excellent service and support, and we look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

July 26, 2025

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Employee Rating

Jimmy did a great job, made it easy to buy the SUV we wanted. Very respectful of our time and was a huge help. Overall a great experience! wanted. Very respectful of our time and was a huge help. Overall a great experience! More

by M8KITSO

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Carpenter

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Jul 26, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience and that our team, especially Jimmy, made the process of buying your SUV easy and enjoyable. Your feedback means a lot to us at Robert Brogden's Olathe Buick GMC. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

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