Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Terry Hartsell
Refer Me
24 Reviews
My name is Terry Hartsell. I grew up in Garland and live in the Rockwall/Rowlett area with my wife and two sons. I have years of customer service experience but am just getting started in the car business. I look forward to working with you and finding your perfect vehicle.
Read moreDealership Experience
5 yrs, 2 mos
Industry Experience
5 yrs, 2 mos
Languages Spoken
English
24 Reviews of Terry Hartsell
August 28, 2020
Purchased a new Ram 1500 Built To Serve last weekend from Platinum. By far the best the car buying experience we've ever had. Terry and Silvio (finance) were exceptional to work with. We were very happy wit Platinum. By far the best the car buying experience we've ever had. Terry and Silvio (finance) were exceptional to work with. We were very happy with transaction and would definitely purchase from Platinum again. More
by dnboynton
Other Employees Tagged: Silvio Martini
Helpful 
August 26, 2020
Best new car buying experience ever, visited two other dealerships before this. Working with Terry and the finance crew was amazing. Will definitely buy again dealerships before this. Working with Terry and the finance crew was amazing. Will definitely buy again More
by tntspino
August 13, 2020
No one even talked to us Wife and I went in on Friday night . Walked around looking at the Jeeps in the dealership lot. She found one she liked and wanted to test drive. We w Wife and I went in on Friday night . Walked around looking at the Jeeps in the dealership lot. She found one she liked and wanted to test drive. We went inside the dealership walked around and still not a word from anyone , couple of the people were outside smoking.. Not even a hello how are you.We were there for about 20 min. We left and bought a Grand Cherokee from Rockwall Chrysler Jeep Dodge that night.. I guess Platinum did not want my business. More
by Kevinkjohnson
Other Employees Tagged: Wesley Etheridge, Parker Gladney, Jay Dhanani, Andrew Beck, Charlie Holmes, Kevin Castillo , Did not work with anyone no one said even a hello how are you.
July 26, 2020
Great experience buying a new truck at Platinum Dodge. Relaxed but competent sales staff and finance. No gimmicks, no hidden dealer adds. Refreshing change from other local dealerships. Highly recommend t Relaxed but competent sales staff and finance. No gimmicks, no hidden dealer adds. Refreshing change from other local dealerships. Highly recommend this dealership. More
by RAM MAN
Other Employees Tagged: Finance - Stevio
July 14, 2020
Perfect 10/10. They answered all of the question we asked and we got an awesome deal! Thank you guys so much. We will be recommending Terry! and we got an awesome deal! Thank you guys so much. We will be recommending Terry! More
by maemae_1994@yahoo.com
Other Employees Tagged: Andrew Beck
July 04, 2020
We have purchased a few vehicles in the past and this was the best experience. Thank you very much. I love my new car and my husband I s very happy with the truck. the best experience. Thank you very much. I love my new car and my husband I s very happy with the truck. More
by Stephie61712
June 08, 2020
Terry is a strong, straight up sales professional. He communicated with me via email answering all my questions for a week. He finished by taking an unfavorable situation and turning it completely aroun communicated with me via email answering all my questions for a week. He finished by taking an unfavorable situation and turning it completely around. Honor and honesty. Thank you Terry. We love our new truck. More
by Harry O
Other Employees Tagged: Roy, Sales Mgr and Silvio in finance, you guys were all great.
May 27, 2020
They honored their price, took care of an issue (which showed they had integrity), and I was very pleased with the buying process. I would highly recommend this dealership! showed they had integrity), and I was very pleased with the buying process. I would highly recommend this dealership! More
by Ricky
Other Employees Tagged: Charlie Holmes , Lyle Smith
December 21, 2019
Terry was absolutely AMAZING!!!! I will definitely refer everyone i know to him! He made sure i was in a vehicle i felt safe in & loved! He never tried to talk me into getting something i didn’t want just t everyone i know to him! He made sure i was in a vehicle i felt safe in & loved! He never tried to talk me into getting something i didn’t want just to benefit him or the dealership. He made conversation with my mom and I for the long few hours we were there and made us feel very much like family! More
by Madison Bass
