Thiam Oum
Thiam Oum at Northside Lexus

Thiam Oum | Page 7

Lexus Technology Specialist

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

4.7
114 Reviews
4.7

114 Reviews

Write a Review

Dealership Experience

4 yrs, 10 mos

114 Reviews of Thiam Oum

September 26, 2023

Dealership Rating
Employee Rating

Mr. Needham Shotwell has now sold me about four Lexus model ES 350s over the years! I would never go to anyone else. He works until you’re satisfied at all times. Cannot ask for anyone better!! EVER! More

by deniserwebb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Needham Shotwell, Caleb Vario

Sep 27, 2023

Northside Lexus responded

We're delighted to know that our team member has consistently provided you with excellent service over the years at Northside Lexus. Your loyalty and satisfaction are very important to us! We look forward to serving you again in the future!

September 24, 2023

Dealership Rating
Employee Rating

Wonderful service from every department I came in contact with. Car explanation of electronics was very helpful. More

by mptl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Makrakis , Nathan Makrakis

Sep 25, 2023

Northside Lexus responded

We're glad to know you found our service helpful, especially the explanation of car electronics. Thanks for choosing Northside Lexus and leaving a review!

August 03, 2023

Dealership Rating
Employee Rating

This is my 3rd Lexus from this dealership. The experience and customer service is always excellent. More

by PBURRELL1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Makrakis, Caleb Vario

Aug 03, 2023

Northside Lexus responded

Thank you for the review! We appreciate your support and hope to see you back again at Northside Lexus!

July 29, 2023

Dealership Rating
Employee Rating

Excellent experience by the entire dealership,especially Hern Mills. Herb was very professional and helpful throughout the entire process. More

by joemoemcd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Makrakis , Herb Mills

Aug 01, 2023

Northside Lexus responded

Joe, we're glad to know you had an excellent experience with Herb and the rest of our team at Northside Lexus. Thanks for sharing your feedback!

June 27, 2023

Dealership Rating
Employee Rating

Needham was fenomenal from start to finish. Super helpful and knowledgeable. He is such a great person to work with. Thank you! More

by aromero_08
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Needham Shotwell, Caleb Vario

Jun 28, 2023

Northside Lexus responded

Thank you so much for the 5-star review! It's awesome to hear that Needham ensured your visit to Northside Lexus was phenomenal from start to finish. We appreciate your business and support. Happy driving!

June 20, 2023

Dealership Rating
Employee Rating

We were greeted by very friendly staff, lots of smiles. John was very helpful and kind! Made the whole experience a delight and a breeze. Felt right at home. More

by daisy diaz
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Marcus Atkins, John Makrakis

Jun 20, 2023

Northside Lexus responded

Daisy, thank you for the review! We are so glad to hear that John delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Northside Lexus!

May 10, 2023

Dealership Rating
Employee Rating

Quick and easy process start to finish. Was in and out in two hours with my new car More

by Kutiascott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Nguyen

May 10, 2023

Northside Lexus responded

We are glad to hear that our team delivered quick and exemplary service! Thank you for choosing Northside Lexus.

May 07, 2023

Dealership Rating
Employee Rating

Well pleased with everyone. Since this is my 4th Lexus over the last 20+years and I have done all my service there you can tell I am well pleased More

by nancyhelmke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Nguyen

May 08, 2023

Northside Lexus responded

Nancy, we're so happy to hear about your positive experiences with Northside Lexus. It means a great deal that you continue to choose us for all of your service needs and vehicle purchases over the last 20+ years. We appreciate your trust and loyalty, and look forward to continuing to serve you in the future!

May 07, 2023

Dealership Rating
Employee Rating

This dealership customer is awesome. Mike makes the experience comfortable and smooth. The entire process exceeded expectations. More

by Tracey Welcome
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Vario , Mike Driskill

May 08, 2023

Northside Lexus responded

Tracey, thank you for sharing your wonderful experience with Mike and the Northside Lexus team! We are delighted that our team was able to make your visit comfortable and smooth. Providing excellent customer service is our top priority, and we're glad we exceeded your expectations. We hope to see you again in the future!

April 30, 2023

Dealership Rating
Employee Rating

Don was excellent and attentive. I didn’t like finance department too much. After I decided to go with the purchasing option instead of leasing, I saw the guy’s attitude changed and More

by Khang416
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Ansley

May 01, 2023

Northside Lexus responded

We're glad to hear that Don provided you with quality assistance during your visit. However, we're sorry to hear about your experience with our finance department. This is not the kind of service we pride ourselves on delivering. We'd love the opportunity to speak with you further about this and see what we can do to improve moving forward. If you are willing, please give me a call. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

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