Thiam Oum | Page 6

Professional, knowledgeable and friendly. Both John and Jesse were easy to work with. My only recommendation is to have a system in place that notifies your customers status of an incoming a Both John and Jesse were easy to work with. My only recommendation is to have a system in place that notifies your customers status of an incoming automobile. Maybe a monthly update. Jeff in finance was very professional and extremely good at his job. My bet is he makes the dealership a small fortune! We look forward to a long relationship with Northside Lexus! More

by mhume06 Verified Customer Verified Customer

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Joshua was great and took care of getting 2 vehicles we wanted, coming out of state was no problem. He took great care of us. wanted, coming out of state was no problem. He took great care of us. More

by rblewis Verified Customer Verified Customer

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Needham was amazing and worked hard to get us the car I wanted! The staff was great and the dealership itself is beautiful. wanted! The staff was great and the dealership itself is beautiful. More

by TARA.WILLIAMS22 Verified Customer Verified Customer

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Don is very friendly and professional. Caleb, the guy in financial department is so bad and unprofessional. He was upset when I did not buy any packages for protection my car. Caleb, the guy in financial department is so bad and unprofessional. He was upset when I did not buy any packages for protection my car. More

by stevenguyen0523 Verified Customer Verified Customer

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It started with a phone call for me, from a family referral to the GM David, who then put me in contact with Josh. From there it was seamless from the discussion of my interest & the dealership stock. referral to the GM David, who then put me in contact with Josh. From there it was seamless from the discussion of my interest & the dealership stock. They had exactly what I was looking for. My deal was handled all by phone & Josh was always readily available to take my call even on his day off. He had answers & if he didn’t have the answer he got the answer quickly. Communication 100% | Timeliness 100% | Informative 100% | Personable & Relatable 100%. Josh had the vehicle prepared and ready for me when I arrived to their dealership- I drove 4.5 hours to buy a car from this dealership and the experience was wonderful! Easy, fast and thorough from sales to the finance office where Caleb had all the details ready the moment I arrived. Thank you David, Josh and Caleb for a seamless follow through. Another BIG thank you to Thiam who was the teacher of technology specialist……she was incredible and knows the product well- personable and so helpful. Cheers to the leadership of this dealership, you have an amazing team! More

by caseychristine1980 Verified Customer Verified Customer

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On the front end, Don was very helpful and informative. I ended up ordering a vehicle and he kept me informed on the progress. On arrival, the numbers and the car were exactly as I expected, no surprises a I ended up ordering a vehicle and he kept me informed on the progress. On arrival, the numbers and the car were exactly as I expected, no surprises and no pressure. So far, so good! More

by j5delaney Verified Customer Verified Customer

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Pleasant interactions with everyone from the receptionist to the showroom floor. Joshua went out of his way to accommodate our time there and to speed up the whole process. to the showroom floor. Joshua went out of his way to accommodate our time there and to speed up the whole process. More

by BLAGICAWEEKS Verified Customer Verified Customer

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Larry Kidd is a great salesman. Great experience every one was very nice. Wonderful service from every department. Great experience every one was very nice. Wonderful service from every department. More

by jamyee Verified Customer Verified Customer

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Mr. Needham Shotwell has now sold me about four Lexus model ES 350s over the years! I would never go to anyone else. He works until you’re satisfied at all times. Cannot ask for anyone better!! EVER! model ES 350s over the years! I would never go to anyone else. He works until you’re satisfied at all times. Cannot ask for anyone better!! EVER! More

by deniserwebb Verified Customer Verified Customer

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Wonderful service from every department I came in contact with. Car explanation of electronics was very helpful. with. Car explanation of electronics was very helpful. More

by mptl Verified Customer Verified Customer

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