Thiam Oum
Thiam Oum at Northside Lexus

Thiam Oum | Page 6

Lexus Technology Specialist

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

4.7
113 Reviews
4.7

113 Reviews

Write a Review

Dealership Experience

4 yrs, 8 mos

113 Reviews of Thiam Oum

December 24, 2023

Dealership Rating
Employee Rating

I bought the car with cash and it took the same amount of time to check out getting a loan? More

by JSDODDS0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 07, 2024

Northside Lexus responded

Thank you for choosing us for your new ride! We're sorry to hear about the long wait to complete your purchase. Your feedback will help us improve in the future. Please reach out directly if you would like to discuss this further! Thank you, Doug Gilmer - Finance Manager - 281-569-3477

December 22, 2023

Dealership Rating
Employee Rating

Professional, knowledgeable and friendly. Both John and Jesse were easy to work with. My only recommendation is to have a system in place that notifies your customers status of an incoming a More

by mhume06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Busboom, Jeff Cullingford , John Breaux

Dec 22, 2023

Northside Lexus responded

We appreciate your feedback and are glad to know that our team at Northside Lexus made a positive impression. Your suggestion about updates on incoming automobiles is well noted, as we're always looking for ways to improve customer experience. We will make sure John, Jesse, and Jeff receive your kind words, and we look forward to serving you in the future!

December 21, 2023

Dealership Rating
Employee Rating

Joshua was great and took care of getting 2 vehicles we wanted, coming out of state was no problem. He took great care of us. More

by rblewis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Keough, Jeff Cullingford

Dec 21, 2023

Northside Lexus responded

We're glad to know Joshua was able to assist you in finding the perfect vehicles, even from out of state! Thanks for choosing Northside Lexus and sharing your positive experience. Safe travels with your new rides!

December 19, 2023

Dealership Rating
Employee Rating

Needham was amazing and worked hard to get us the car I wanted! The staff was great and the dealership itself is beautiful. More

by TARA.WILLIAMS22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Needham Shotwell, Mason Wroten

Dec 19, 2023

Northside Lexus responded

We're delighted to know that Needham and our team at Northside Lexus were able to assist you in finding the perfect car, Tara! Thanks for your kind words about our staff and dealership. We appreciate it!

December 18, 2023

Dealership Rating
Employee Rating

Don is very friendly and professional. Caleb, the guy in financial department is so bad and unprofessional. He was upset when I did not buy any packages for protection my car. More

by stevenguyen0523
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Vario , Don Holifield

Dec 18, 2023

Northside Lexus responded

Steven, we appreciate your feedback about Don's professionalism and friendliness at Northside Lexus. We're sorry to learn of your experience with Caleb - it will be addressed internally. Thanks for bringing this to our attention!

December 14, 2023

Dealership Rating
Employee Rating

It started with a phone call for me, from a family referral to the GM David, who then put me in contact with Josh. From there it was seamless from the discussion of my interest & the dealership stock. More

by caseychristine1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Keough, Caleb Vario , Donielle Gary, David Trice

Dec 14, 2023

Northside Lexus responded

Casey, it's great to know that our team at Northside Lexus provided you with a seamless and informative car-buying experience! Thanks for putting your trust in us to guide you through such a special purchase. Josh, David, Caleb, and the crew wish you happy miles ahead!

December 13, 2023

Dealership Rating
Employee Rating

On the front end, Don was very helpful and informative. I ended up ordering a vehicle and he kept me informed on the progress. On arrival, the numbers and the car were exactly as I expected, no surprises a More

by j5delaney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Ansley, Marcus Atkins

Dec 13, 2023

Northside Lexus responded

Thanks for stopping by to give Don a shoutout! The team at Northside Lexus is always here to ensure each customer feels accommodated throughout each purchase and we're so glad you're satisfied with your experience so far. Let us know if we can help with anything else and happy driving!

October 22, 2023

Dealership Rating
Employee Rating

Pleasant interactions with everyone from the receptionist to the showroom floor. Joshua went out of his way to accommodate our time there and to speed up the whole process. More

by BLAGICAWEEKS
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Joshua Keough

Oct 23, 2023

Northside Lexus responded

We're so glad to know you had a pleasant experience with Joshua and our team at Northside Lexus. Thanks for sharing your feedback and we hope to see you again soon!

September 28, 2023

Dealership Rating
Employee Rating

Larry Kidd is a great salesman. Great experience every one was very nice. Wonderful service from every department. More

by jamyee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Kidd

Sep 28, 2023

Northside Lexus responded

Jamyee, we're delighted to know Larry and the team at Northside Lexus provided you with such a positive experience. Thanks for sharing your feedback!

September 26, 2023

Dealership Rating
Employee Rating

Mr. Needham Shotwell has now sold me about four Lexus model ES 350s over the years! I would never go to anyone else. He works until you’re satisfied at all times. Cannot ask for anyone better!! EVER! More

by deniserwebb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Needham Shotwell, Caleb Vario

Sep 27, 2023

Northside Lexus responded

We're delighted to know that our team member has consistently provided you with excellent service over the years at Northside Lexus. Your loyalty and satisfaction are very important to us! We look forward to serving you again in the future!

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