Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Thomas Hackett

Overview Reviews (903) Inventory (271)

Contact Me

View All Employees

< View All Employees

Thomas Hackett

Thomas Hackett | Page 2

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me

4.8

903 Reviews

Overview Reviews (903) Inventory (271)

Dealership Experience

12 yrs, 8 mos

Languages Spoken

English

4.8

903 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Thomas Hackett

Name

Email or Mobile Phone

Text

Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

903 Reviews of Thomas Hackett

June 27, 2026

Dealership Rating

Employee Rating

Your team is incredibly helpful and knowledgeable, taking the time needed to explain details and take care of everything. the time needed to explain details and take care of everything. More

by MRWACKELL

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett

Report | Print

Jun 28, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We're so glad to hear our team was helpful, knowledgeable, and took the time to explain everything clearly. We truly appreciate your feedback and look forward to serving you again!

June 18, 2026

Dealership Rating

Employee Rating

As Arnold Schwarzenegger once said 'I'll be back' Service was great and the Toyota reps were professional. was great and the Toyota reps were professional. More

by GPAONESSA52

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett

Report | Print

Jun 18, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your fun and kind review! We're glad to hear you had a great service experience and that our Toyota team was professional and helpful. We look forward to seeing you again! 😄

June 18, 2026

Dealership Rating

Employee Rating

It was a pleasurable experience Thomas gave full attention to my concerns and stayed in touch with me during the service attention to my concerns and stayed in touch with me during the service More

by mnhfishkill

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett

Report | Print

Jun 18, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We're glad to hear Thomas provided attentive service and kept you informed throughout the process. We appreciate your support and look forward to assisting you again!

June 15, 2026

Dealership Rating

Employee Rating

Responsive and overall great customer service The dealership is overall great with customer service and the service department is very responsive . dealership is overall great with customer service and the service department is very responsive . More

by Krystalcorbo87

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett

Report | Print

Jun 16, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We're delighted to hear that you received great customer service and found our service department responsive. We appreciate your support and look forward to providing you with the same level of care on your next visit!

June 12, 2026

Dealership Rating

Employee Rating

Very professional way of service from beginning to end. I received all lists of service thru email. That was excellent way to show what kind of service performing. I received all lists of service thru email. That was excellent way to show what kind of service performing. More

by SOONJOE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jun 13, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We're delighted to hear you appreciated the professional service from start to finish. Providing detailed service information by email is one way we strive to keep our customers informed and confident in the work being performed. We appreciate your feedback and look forward to serving you again!

June 11, 2026

Dealership Rating

Employee Rating

Transparent communication , clean, and efficient , My car was taken in immediately and was ready when promised. Everyone treated me well and my ca! was taken in immediately and was ready when promised. Everyone treated me well and my ca! More

by NRAMI55

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett

Report | Print

Jun 11, 2026 -

DCH Wappingers Falls Toyota responded

Thanks for the great review! We're thrilled to hear you appreciated our transparent communication, clean facility, and efficient service. It's great to know your vehicle was taken in right away and ready as promised. We appreciate your trust and look forward to serving you again!

June 07, 2026

Dealership Rating

Employee Rating

Great experience. Easy. Quick. Salesman was very personable and informative. He always asked if I had any questions. Easy. Quick. Salesman was very personable and informative. He always asked if I had any questions. More

by reidska

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett

Report | Print

Jun 08, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We're delighted to hear you had a great experience and that the process was easy and efficient. It's wonderful to know your salesperson was personable, informative, and made sure all of your questions were answered. We appreciate your support and look forward to serving you again in the future!

June 03, 2026

Dealership Rating

Employee Rating

Responsive to calls and then setting up uber rides was extremely helpful Prioritized and suggested services that were more important extremely helpful Prioritized and suggested services that were more important More

by SLIF1023

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett

Report | Print

Jun 03, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We're glad our team was responsive, helped coordinate transportation, and provided clear guidance on the services that were most important for your vehicle. We appreciate your trust and look forward to assisting you again in the future!

June 02, 2026

Dealership Rating

Employee Rating

I know I can trust this dealership with my cars and service is always quick and friendly service is always quick and friendly More

by KRENNA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett

Report | Print

Jun 02, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your trust and loyalty! We're honored to be your choice for vehicle service and are glad to hear you've consistently received quick and friendly care. We appreciate your support and look forward to serving you again!

May 29, 2026

Dealership Rating

Employee Rating

I've been going to this dealership for about 25 years. They have kept me safe on the road. They have kept me safe on the road. More

by mrnegative248

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mathew Rivera

Report | Print

May 30, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your loyalty over the past 25 years! We truly appreciate your continued trust in us and are honored to have helped keep you safe on the road all this time.

Dealership Inventory (271 Vehicles)

2025 Toyota Camry | used

$26,990

2025 Toyota Camry

used

Ice exterior

Automatic

Front-wheel Drive

$26,990

View Vehicle Details

View Details

2025 Honda Ridgeline | used

$41,990

2025 Honda Ridgeline

used

Platinum White Pearl exterior

Automatic

All-wheel Drive

$41,990

View Vehicle Details

View Details

2025 Volkswagen Taos | used

$22,991

2025 Volkswagen Taos

used

Pure White exterior

Automatic

All-wheel Drive

$22,991

View Vehicle Details

View Details

2026 Toyota Camry | new

$32,289

2026 Toyota Camry

new

0040 exterior

Automatic

Front-wheel Drive

$32,289

View Vehicle Details

View Details

2022 Land Rover Defender | used

$35,994

2022 Land Rover Defender

used

Fuji White exterior

Automatic

All-wheel Drive

$35,994

View Vehicle Details

View Details

2026 Toyota Camry | new

$34,399

2026 Toyota Camry

new

0218 exterior

Automatic

All-wheel Drive

$34,399

View Vehicle Details

View Details

View All Inventory