Thomas Hackett | Page 86

Installed Snow Tires and Road Force Balance I had Toyota Install my snow tires and road force balance all 4 tires as well. Upon completion of my Service I went to turn on the vehicle and the Lo I had Toyota Install my snow tires and road force balance all 4 tires as well. Upon completion of my Service I went to turn on the vehicle and the Low Tire Pressure light was on. I went back into the dealership and addressed the issue with the service Rep who told me , the light will go away after a few miles. I drove for 10 miles to a Gas station and paid $1.50 to have my tire pressure adjusted on all four tires. One of the Tires was at 28 pounds of pressure. After filling all four tires to the required 35 pounds of pressure the LOW tire pressure light turned off. No reason why after paying $108.13 to have four tires installed and road force balanced that i have to adjust the pressure and adjust this issue on my own. Very Disappointed with the Service Provided on this occasion. More

by Toyo41 Verified Customer Verified Customer

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Recall for blower motor Service was very good and people were friendly and courteous. I was very happy with the service I received. The department is organized and well run. Service was very good and people were friendly and courteous. I was very happy with the service I received. The department is organized and well run. More

by jmaucieri0 Verified Customer Verified Customer

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special service campaign - cvt software update The software update took about an hour and a half (just what I was told). The comfortable waiting room along with the good coffee and bagels helped th The software update took about an hour and a half (just what I was told). The comfortable waiting room along with the good coffee and bagels helped the wait. More

by rknpp8 Verified Customer Verified Customer

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Great service Tom did a terrific job as he has done every other time I've been there. Service was done in a timely fashion and as he said it would be. Tom did a terrific job as he has done every other time I've been there. Service was done in a timely fashion and as he said it would be. More

by JFRED3 Verified Customer Verified Customer

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Very good The staff is always helpful and never try to sell you something or provide a repair you don't need. I trust that what they tell me is the truth. The staff is always helpful and never try to sell you something or provide a repair you don't need. I trust that what they tell me is the truth. More

by jaw100 Verified Customer Verified Customer

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0 fixes for 4 attempts I think these people are good at fixing mechanical problems but not electronics. My radio has not been operating properly. Most recently, a Simon & G I think these people are good at fixing mechanical problems but not electronics. My radio has not been operating properly. Most recently, a Simon & Garfunkel CD has been playing every time the car is on. We can not turn it off and can not turn the volume down. (I've noticed most of Simon's songs, if not all, are about him. I now call his work "I, me, my" songs). This had been the situation for about a year. Before this, the radio did not work. Over the last years, Toyota said it was due to mice in the car eating the wire insulation but could not find where. We decided to have the audio system replaced. At our year end regular maintenance, we did. The radio still would not work but now it was a completely different problem ... the radio would arbitrarily go off and on. They said it was a bad radio replacement and had us come back. The next audio system had the same off/on problem. Now they say it is because it is connected to the same fuse as the emergency lights. So after spending over $500 we still have a bad audio system and they have given up. At least I am free from the sound of "I, me, my. My take away is that they may be good at car mechanics but don't know much about car electronics. Be careful. The service people are nice and efficient. As far as my normal car maintenance, this is the second time in the last three years, that I had to immediately return the car due to noises and vibrations on driving from the service area. In both cases, they set up a new appointment upon which these were fixed. More

by HONSINGER Verified Customer Verified Customer

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Excellent the people are all kind and professional, the service Fast and great, love the bagels, coffee and area to relax while waiting for vehicle, then they e the people are all kind and professional, the service Fast and great, love the bagels, coffee and area to relax while waiting for vehicle, then they explain all that was done More

by DUCI1957TOMMY Verified Customer Verified Customer

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Delivery of what I was promised DCH took my car in, did what I brought my car in to service, and they had me out in a timely manner. Everyone was friendly and professional, and the c DCH took my car in, did what I brought my car in to service, and they had me out in a timely manner. Everyone was friendly and professional, and the cost was less that what I expected. This is an excellent dealership. More

by dacman121 Verified Customer Verified Customer

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Honest service Excellent fast honest service with many amenities while waiting for my truck to be repaired. Service managers kept me informed at all times with the r Excellent fast honest service with many amenities while waiting for my truck to be repaired. Service managers kept me informed at all times with the repairs being done More

by DREWMURDOCK82 Verified Customer Verified Customer

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Effective Service Department Tom Hackett was efficient and helpful as I decided what service I needed. In addition, he & crew figured out what the scraping/squeaking noise was co Tom Hackett was efficient and helpful as I decided what service I needed. In addition, he & crew figured out what the scraping/squeaking noise was coming from my wheels. Thank you Toyota Service Team! More

by PMARSH0 Verified Customer Verified Customer

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