Tiki N
Tiki N at Universal Mitsubishi

Tiki N | Page 27

Finance Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.7
358 Reviews

My customer always refer me to there friends and family. I am grateful for my customers who allow me to be the leader in sales at our dealership.

Dealership Experience

13 yrs, 2 mos

Industry Experience

13 yrs, 2 mos

Languages Spoken

Armenian Armenian

English English

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4.7

358 Reviews

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358 Reviews of Tiki N

January 17, 2020

Dealership Rating
Employee Rating

J.C , Tiki, Armen Sales Mgr are a No pressure , experienced, solid team. even after getting me qualifed for my vehicle they continued to work harder to get me a better deal and all in an hour and 1 More

by Andrelopez
Recommend Dealer
Yes

Other Employees Tagged: JC Gonzalez , Armen Avanessian

Jun 22, 2020

Universal Mitsubishi responded

I am so glad we contributed to a fantastic outcome. Buying a car should be a positive memorable experience. We hope to be able to help with your next one. Stay safe, Carlos De La Luz

January 10, 2020

Dealership Rating
Employee Rating

Mr. Zack is wonderful. One feels no pressure to buy at this dealership, others usually pressure you and aren't patient but this one proved us wrong. Will definitely come back in the future :) More

by R_karkoukli
Recommend Dealer
Yes
Jun 22, 2020

Universal Mitsubishi responded

Thank you, we feel buying a vehicle should be a memorable pleasant experience. On behalf of Zak and our Sales Staff, Thank you. Stay safe, Carlos De La Luz

January 10, 2020

Dealership Rating
Employee Rating

They were patient & nice and fixed the problems like promised. Will come back again :) in the future for servicing the vehicle. They are pleasant to deal with More

by R_karkoukli
Recommend Dealer
Yes
Jun 22, 2020

Universal Mitsubishi responded

We're glad we meet your expectations. It's rewarding to know you're satisfied and want to come back. Stay safe, Carlos De La Luz

January 07, 2020

Dealership Rating
Employee Rating

Bobbi was really rude. I appreciated Tiki and Saul’s demeanor. We purchased an Audi and went in knowing what we wanted and with our own financing. We had questions and the sales manager Bobby needs More

by JUNCH23
Recommend Dealer
No

Other Employees Tagged: Bobby Gharibian, Saul Turcios

Jun 22, 2020

Universal Mitsubishi responded

I'm deeply sorry you experience a bad moment from one of our Sales Managers. I'm glad Tiki and Saul where able to assist in you making your purchase. Hope you're enjoying your Audi. Stay safe, Carlos De La Luz

January 06, 2020

Dealership Rating
Employee Rating

Great Staff Other than a slightly less than desirable wait time for the accessories, we a great experience. Carlos, Tika, and Zakk were all nice and informative. More

by VIOLETQ7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zakk Kim , Carlos

Jun 22, 2020

Universal Mitsubishi responded

Thank you for giving us your business. Enjoy your vehicle for many years to come. Stay safe, Carlos De La Luz

January 02, 2020

Dealership Rating
Employee Rating

Great price and customer service I found the perfect used truck and a very good price. Joshua was my sales person and he was honest and respectful. I was in and out in a very short ti More

by Oneillsteve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua

Jun 22, 2020

Universal Mitsubishi responded

On behalf of Joshua, Thank you. Buying a vehicle should be a memorable experience, we're glad you had a positive one. We hope we can help in the future. Stay safe, Carlos De La Luz

December 24, 2019

Dealership Rating
Employee Rating

Nice people. Good experience. Everyone was nice, helpful and easy to work with. I never felt pressured and the prices of the vehicles are fair. Pretty quick in and out. Would highl More

by DG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Junior Avila, Zakk Kim, Saul Turcios, JC Gonzalez , Armen Avanessian, Sergio Navarro, Dennys Vaca, Nick Zohrabi, Scott

Jun 22, 2020

Universal Mitsubishi responded

Thank you so much for giving us the opportunity to earn your business. We look forward to continued opportunities. Stay safe, Carlos De La Luz

December 15, 2019

Dealership Rating
Employee Rating

Purchased Vehicle My buying experience was great! Sales and management did everything they could to find a happen medium without all the hours of going back and forth l More

by CYNTHIAVAS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Alvarez

Jun 22, 2020

Universal Mitsubishi responded

Hello Cynthia, we appreciate you giving us the opportunity to earn your business. We're also glad you found your experience a pleasant one. Buying a vehicle should be a memorable one, I'm glad we meet those expectations. Enjoy your vehicle for many years to come. Stay safe, Carlos De La Luz

December 02, 2019

Dealership Rating
Employee Rating

2nd lease Thanks for your help getting me in my 2nd lease — same team as my 1st lease! I’m very happy with the 2020 Outlander Sport SE More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Saul Turcios

Jun 22, 2020

Universal Mitsubishi responded

It's our pleasure and thank you for choosing us to earn your business. We look forward to #3,4,5...….. Stay safe, Carlos De La Luz

December 01, 2019

Dealership Rating
Employee Rating

Purchased a Mitsubishi eclipse cross. The transaction from beginning to end for purchasing a Mitsubishi eclipse cross went smoothly and easily with help from Tiki, internet sales and fina More

by TANCHAN168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick. He was the one mostly handled the tested drive and went over the vehicle, nicely done

Jun 22, 2020

Universal Mitsubishi responded

Fantastic, I am certain you'll enjoy your Eclipse Cross. It's unfortunate you can't get one every Black Friday... or can you??? Regardless, we look forward to your next choice. Thank you, Carlos De La Luz

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