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Tim Ebens
Tim Ebens at Luther Family Buick GMC
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Tim Ebens | Page 2

Service Manager

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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4.8
253 Reviews
4.8

253 Reviews

Write a Review

253 Reviews of Tim Ebens

July 02, 2023

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Employee Rating

They have provided great and timely service each time I’ve been there at a comparable price to other places in town. More

by csjolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich

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Jul 05, 2023

Luther Family Buick GMC responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 30, 2023

Dealership Rating
Employee Rating

I will recommend any person about your service and I will choose Luther Buick to be my service center thanks a lot for your wonderful work. More

by charles Juma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich

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Jul 03, 2023

Luther Family Buick GMC responded

I appreciate your input, Charles. I'm glad to hear that you are consistently impressed with the service we offer here at Luther Family Buick GMC. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 29, 2023

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Employee Rating

Great service friendly service advisors explain everything so you know what is happening. Great dealership to buy or service your vehicle at. More

by rmwahl
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Adam Heili, Anita Hetler, Tony Emmerich, Mark Carlson, Robin Tollefson, Kevin Lindgren, Jim Jermstad, Larry Mitchell, Rick Wahl

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Jun 30, 2023

Luther Family Buick GMC responded

Thanks for this great review! I can't tell you enough how much I appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and I look forward to working with you in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 29, 2023

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Employee Rating

Everyone that I dealt with was super nice and willing to help. I can see myself going back for other needs I might have. Thanks to a great bunch of people. More

by stoaklan
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Paul McDonald

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Jun 30, 2023

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

Jul 05, 2023

stoaklan responded

If you have a GMC vehicle and need it serviced or worked on. I would highly recommend this dealer. You won't find a nicer bunch of people to work with. I was pleasantly surprised when the cost of my repair came in lower than expected. I will definitely go back to this dealer.

June 17, 2023

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Employee Rating

Robb is an amazing and helpful man who always gives us top tier service and never disappoints More

by Davereierson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich

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Jun 21, 2023

Luther Family Buick GMC responded

Hi Dave and thanks for the great feedback! We're very happy that Robb was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 30, 2023

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Fast and friendly service. They were great to work with and work around my schedule! More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Grosz, Tom Gertz, Brent Blatchford, Jim Jermstad, Jody Jackson, Larry Mitchell

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Jun 02, 2023

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 26, 2023

Dealership Rating
Employee Rating

Quick service and all friendly when I had a mechanical question. They even put the car up on the hoist without charging me More

by cwostlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich

Helpful
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May 30, 2023

Luther Family Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 13, 2023

Dealership Rating
Employee Rating

Guys were very nice and knowledgeable. They were quick and gave me a correct time window for the work being done. Snacks/drinks/waiting area is not best I have seen but get the job done More

by BF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich

Helpful
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Apr 14, 2023

Luther Family Buick GMC responded

Thank you for taking the time to write this review. I am pleased to hear that our staff was able to provide an efficient and overall positive experience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 24, 2023

Dealership Rating
Employee Rating

They are always friendly and I trust them to tell me the truth what my car needs. More

by craigfink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Robb Reierson

Helpful
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Mar 27, 2023

Luther Family Buick GMC responded

Thank you for the glowing review! I take pride in our customer service and do whatever I can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 19, 2023

Dealership Rating
Employee Rating

Rob is a great, friendly guy! I was definitely glad to do business with him! More

by bw1002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich

Helpful
Report | Print
Mar 21, 2023

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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