Tim Ebens
Tim Ebens at Luther Family Buick GMC

Tim Ebens | Page 21

Service Manager

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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253 Reviews
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253 Reviews

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253 Reviews of Tim Ebens

September 09, 2020

Dealership Rating
Employee Rating

Everyone was friendly, I was able to drop my car off and receive updares. The process was easy, and I was satisfied with the employees and the service More

by annie1023Annie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2020

Luther Family Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 03, 2020

Dealership Rating
Employee Rating

Great dealership, with awesome sales and service! Always impressed!!! Have been doing both new and used deals there now for many years. Top of the line always!!!! More

by jlnesvig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2020

Luther Family Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 28, 2020

Dealership Rating
Employee Rating

I got my oil changed this week. The current mileage is about 22,2000. They put on a reminder sticker for the next change with date 5 months from now when mileage is 87,2000. Really? what kind of oil did More

by richandsheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 01, 2020

Luther Family Buick GMC responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 27, 2020

Dealership Rating
Employee Rating

Fantastic service Robin and Dillon are very personable and knowledgeable.Was kept informed on repair which were done as promised.A plus rating for sure More

by lin.pratschner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson

Aug 31, 2020

Luther Family Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 23, 2020

Dealership Rating
Employee Rating

The person that picked up and dropped off my car was courteous and friendly. The service department was great in taking care of my needs. More

by JR1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2020

Luther Family Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 13, 2020

Dealership Rating
Employee Rating

Great Service Just had my new Denali 3500 HD in for first oil change and tire rotation, was completed on time, great service, clean facility, friendly service advis More

by gthrall2658
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2020

Luther Family Buick GMC responded

We appreciate your marvelous feedback! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 13, 2020

Dealership Rating
Employee Rating

Tim and Paul at Luther went above what I was expecting. After a phone conversation with Tim about injector issues with my 2015 gmc pickup he called factory representative and was able to get me additional More

by mdlarson33
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

Aug 17, 2020

Luther Family Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 30, 2020

Dealership Rating
Employee Rating

Quick, easy, explain things, very clean waiting area, friendly staff and all around good experience. Luther GMC is at a great location and the hours that they are open always work for me. More

by geralynlyseng
Recommend Dealer
Yes
Jul 31, 2020

Luther Family Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! All the best, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 22, 2020

Dealership Rating
Employee Rating

I needed my first oil change on my 2014 GMC Sierra and saw my service writer Robin Tollefson.He checked the quick lube schedule and got me in for the oil change without an appointment promptly.He has alwa More

by bkjenstad
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich , Richard Medley, Kari Sunderland

Jul 23, 2020

Luther Family Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 19, 2020

Dealership Rating
Employee Rating

It best us best interests information on my car. What i understand is that you have answer to the question about how ca r works. Thank you More

by OAK.100
Recommend Dealer
Yes
Jul 21, 2020

Luther Family Buick GMC responded

Thank you for leaving this glowing rating. Please reach out to us if you have any other questions. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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