Tim Ebens
Tim Ebens at Luther Family Buick GMC

Tim Ebens | Page 20

Service Manager

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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253 Reviews
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253 Reviews

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253 Reviews of Tim Ebens

December 16, 2020

Dealership Rating
Employee Rating

Friendly service and work done in a timely manner. I was kept informed of the progress on my vehicle. It was suggested I purchase a new battery going into the winter season. I was thankful to get that done More

by sfernow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Bloonquist and Tyler Dahle

Dec 21, 2020

Luther Family Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 08, 2020

Dealership Rating
Employee Rating

The service has always been good. Went to Luther Gmc to see what kind of a deal could be made. It was to good to pass up. More

by TERRYNOHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich, Joe Emmerich , DAS Admin, Tom Carrier, Luther Representative

Dec 10, 2020

Luther Family Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 02, 2020

Dealership Rating
Employee Rating

What a fantastic group of service experts, they quickly found the problem, explained the fix and got it done right away. It pays to go to the best! Thank you Luther Family Buick GMC! More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2020

Luther Family Buick GMC responded

Steve, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 28, 2020

Dealership Rating
Employee Rating

Oil was spilled all over my vehicle without being cleaned. Luther did give me a free oil change for the inconvenience. However this was the second time this has happened. More

by Josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Robin Tollefson

Dec 01, 2020

Luther Family Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 23, 2020

Dealership Rating
Employee Rating

Great service, great pricing, great job. Thank you for making this an easy and convenient service call. I will be bringing my car back in for any service needs in the future. More

by Zviney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2020

Luther Family Buick GMC responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Luther Family Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 20, 2020

Dealership Rating
Employee Rating

Great professional service and I LOVE the pickup and drop off service. I hope this option remains available forever as it is top notch, best in area More

by steve_altendorf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich , Kari Sunderland, Andrew the driver dude is super great!

Nov 25, 2020

Luther Family Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 08, 2020

Dealership Rating
Employee Rating

Especially considerate staff during this pandemic took extra steps to make me feel safe and that they cared. Encouraged consultations on the phone to reduce exposure. More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2020

Luther Family Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 05, 2020

Dealership Rating
Employee Rating

Always top-notch, across the board! Every experience is a positive one, from sales to service to parts. Luther Family Buick GMC has handily earned my family's business for years to come! More

by JJONASON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Robb Reierson, Kevin Lindgren, Paul McDonald, Tom Gertz , Mark Carlson, Tom Carrier, Kari Sunderland

Nov 09, 2020

Luther Family Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 30, 2020

Dealership Rating
Employee Rating

Fast and Friendly Service department!Thanks for taking Fast and Friendly Service department! Thanks for taking care of recall issue and the other small things. Keep up the great work! Extra words needed More

by jokerinyourhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2020

Luther Family Buick GMC responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 26, 2020

Dealership Rating
Employee Rating

Robin was a great help with getting my truck serviced. Fast courteous fair price for service . Highly recommend. The service department is top notch. I will recommend to all my friends! More

by rick.arechigo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson

Sep 29, 2020

Luther Family Buick GMC responded

We cannot thank you enough for your wonderful review of Luther Family Buick GMC and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Buddy Jones - General Manager

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