Tim Kellar
Tim Kellar at Norm Reeves Honda Superstore North Richland Hills

Tim Kellar | Page 3

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
161 Reviews

I have been at this dealership since March 2004, when it was Huggins Honda and now Norm Reeves Honda. I started in the sales department and moved to the service department in 2014. I have always taken care of my customers like family.

Dealership Experience

22 yrs, 8 mos

Industry Experience

22 yrs, 8 mos

Specialties & Trainings

Sales, Finance, Service

4.7

161 Reviews

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161 Reviews of Tim Kellar

March 22, 2025

Dealership Rating
Employee Rating

They are the best I like all of you guys gave excellent service thank you More

by hazem_sh
Service Price Transparency
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Recommend Dealer
Yes
Mar 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your kind words truly brighten our day—thank you for the incredible feedback! We’re thrilled to know our team provided you with excellent service. We look forward to continuing to exceed your expectations at Norm Reeves Honda North Richland Hills.

Mar 25, 2025

hazem_sh responded

I would like to say special thanks for Dennis Williams he gave me great service

Mar 25, 2025

hazem_sh responded

Again all of you great for me Denis helped me the best

Mar 25, 2025

hazem_sh responded

Denis William the best

Mar 25, 2025

hazem_sh responded

Denis William the best

March 14, 2025

Dealership Rating
Employee Rating

We have been bringing our Honda pilot to Norm Reeves for many years. We have always had great service. They provide great service and are always willing to help in anyway possible. I would not take my Hond More

by ck2brown@gmail.com
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Recommend Dealer
Yes
Mar 17, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We truly appreciate your loyalty and trust in our service team! It means a lot to hear that you continue to bring your Pilot to us and have had great experiences over the years. We’ll always be here to help with anything you need—thanks for being part of the Norm Reeves family!

February 23, 2025

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Norm Reeves Honda always takes great care of my 2018 Civic. They're thorough and patient with my questions. Thank you! More

by Melinda.Meadows10
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Recommend Dealer
Yes
Feb 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

After nearly seven years, we're pleased that your 2018 Honda Civic is still running well, Melinda! We're happy that we could be a part of that and hope to partner with you on service for the long haul. Thanks for sharing, and we'll see you next time!

February 03, 2025

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Ready for my arrival with my car already scheduled for my expected tasks. The service team was clear with additional tasks needed. My car was returned at the expected time. Thanks More

by Terrilallen
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Recommend Dealer
Yes

Other Employees Tagged: Michael Wright, Nate Franklin

Feb 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that your service visit for your Honda was exactly as you expected it, Terri! This means that we're doing something right. Thanks so much, and feel free to schedule your next service visit online!

January 05, 2025

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Service advisor Amanda was pretty amazing. . She was friendly, patient, honest, communicative, and kind.. She even had my car cleaned up for me.. She had the car pulled up and ready to go befor More

by Thatlizhull
Recommend Dealer
Yes

Other Employees Tagged: Amanda Fritts

Jan 06, 2025

Norm Reeves Honda Superstore North Richland Hills responded

That's what we call fast service, Liz! Amanda sounds like she went out of her way to provide you with quality service. Thanks for putting your trust in our team, especially Amanda. You can request her when you book your next service appointment.

January 04, 2025

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It’s frankly a non customer service shake you down for every dime cash cow mobster operation. The service advisors are only concerned about running yo your bill and cashing out. They literally have the ca More

by jfw76118
Service Price Transparency
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Recommend Dealer
No
Jan 06, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Since we value customer feedback, we'd like to know more details about your service visit and what we could be doing better. Please contact our service department, and we would appreciate learning more to leave you and other customers with five-star experiences. Thank you!

December 31, 2024

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Employee Rating

No one seems to be on the same page , communication is only good unless you’re there buying a car. They don’t even care to pay out referrals for sending family and friends to buy cars. And if they offer y More

by hernandezunited
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jan 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We value customer feedback to keep our service center on track and to improve services where necessary. Please contact our service department so that we can learn more about your dissatisfaction with the service you scheduled for your Honda and provide you and other customers with a five-star experience. Thank you.

December 30, 2024

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My experience with Norman Reas has always been well enough to keep me happy for a little bit but in the time of me purchasing my vehicle we had terrible rates terrible payments my only wishes that ever More

by M_Rodriguez_M26
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Recommend Dealer
Yes
Dec 30, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that our team was able to help you get a great vehicle! Our Hondas are excellent choices for long-term driving, so your model will make for a great companion well into the future. We're here to help you with all of your service needs to make sure that happens! Call us any time and we'll be happy to see you in.

December 23, 2024

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Employee Rating

I Always receive great service at Norm Reeves Honda Service Center. What I like about them and there service is that they are very kind and personal also knowledgeable about what needs to be done to f More

by Kirccky611
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Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your continued business and special thanks for all of our team members! Our crew is dedicated to doing the job right every time, and we're happy to have you along for the ride. Take care out there, and let us know if you need anything else from us!

December 21, 2024

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Great Service center. Courteous and very thorough! It was easy getting in and out with oil change. More

by vincentramos100
Service Price Transparency
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Recommend Dealer
Yes
Dec 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience! We’re thrilled to have met your expectations and look forward to your return.

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