Tim Kulla | Page 27

Wonderful Experience I highly recommend this dealership...everyone I dealt with were professional, courteous, low pressure and extremely helpful! I purchased the exact car I highly recommend this dealership...everyone I dealt with were professional, courteous, low pressure and extremely helpful! I purchased the exact car I was looking for. More

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Exceptional experience My daughter and I just purchased a Honda Civic. We were extremely pleased with our positive experience dealing with the staff at Sullivan’s Honda of My daughter and I just purchased a Honda Civic. We were extremely pleased with our positive experience dealing with the staff at Sullivan’s Honda of Torrington. They made our car buying stress-free and enjoyable. They were all extremely patient, accommodating and compassionate, especially Joseph Wilton with whom we worked with and Tim Kulla in the finance dept. On the very next day of delivery, we ended up doubting our purchase even though the car was detailed and the paperwork ready to go. Joe showed us a few other cars, one of which we ended falling in love with and purchasing. Joe had come in on his day off to deliver the car to us and ended up spending the whole day just to make sure we loved what we bought. I can’t say enough about his patience and kindness. In fact, they all sincerely wanted us to be totally satisfied and did not hesitate to make the changes. While waiting for this one to be detailed and also while completing all the necessary paperwork, they were reassuring and genuinely concerned . Tim explained all options and details of the purchase and could not have been more hospitable and caring in both a personal and professional manner. I would highly, highly recommend purchasing a vehicle at Sullivan’s Honda in Torrington. More

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A Wonderful Experience I had searched the area for a good deal on a Honda Fit EX. Sullivan Honda went above and beyond to make it possible. Joe Kenney was personable and e I had searched the area for a good deal on a Honda Fit EX. Sullivan Honda went above and beyond to make it possible. Joe Kenney was personable and extremely professional and helpful in getting the deal done. I would highly recommend Sullivan Honda as the place to go to purchase a Honda. They do not have a fancy showroom and are able to pass on the savings to the customer. I would recommend them and especially Joe Kenney to anyone who asks! They get top marks from me. More

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Excellent!! This was the best car buying experience we've ever had. My husband requested quotes online, and Wes was very thorough and honest. In store, Dave Paoli This was the best car buying experience we've ever had. My husband requested quotes online, and Wes was very thorough and honest. In store, Dave Paolino took great care of us. He is very personable and helpful. I returned today to complete the registration process, and he helped me out again with the electronics system/setting up my phone. Sullivan gave us a very fair trade-in value for our truck, and took care of paying off our loan, registration, and even called our insurance agent. Tim in finance was very thorough. My husband and I are hoping to bring our moms to Dave for their next cars. Overall an excellent experience! More

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The best car buying experience we've ever had!!! A little "googling" found Sullivan Honda in Torrington had two of the CRVs we were looking for (another dealership was pushing us into a second week o A little "googling" found Sullivan Honda in Torrington had two of the CRVs we were looking for (another dealership was pushing us into a second week of "searching"). Initial contact was a text on a Saturday morning. The response was simply amazing - texting turned into "no pressure" call. The attitude throughout was "how can I help you". We received a purchase price that never changed - they told us what to bring and we drove home in our new car Saturday afternoon. The whole experience was actually fun. Our salesperson, Dave Paolino, was so easy to work with and only interested in our satisfaction - really! Completely reviewed the new car with us in simple terms, and then provided every way imaginable to contact him for "anything". We positively recommend Sullivan Honda in Torrington - this review is spot on, no BS here. The people and the experience they provide is unlike any other dealer. More

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Worth the long drive. Great experience in dealing with an auto dealership over an hour away. Patience, friendly and very accommodating. Top notch team of a great group of Great experience in dealing with an auto dealership over an hour away. Patience, friendly and very accommodating. Top notch team of a great group of people. I wish there was more of this type of no pressure to buy and patience car dealerships in Fairfield County, CT. More

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Top Notch Dealer & People. My wife & I cannot say enough about this dealership. Chris Beyus is a very mature young man that went out of his way to make the customer service exp My wife & I cannot say enough about this dealership. Chris Beyus is a very mature young man that went out of his way to make the customer service experience beyond anything we ever experienced before. Mike Nardi, the Sales Manager was professional & forthright & did all he could to give us a price we felt comfortable with. Tim Kulla, during the contract signed helped pick the services that best fit our financial situation. These gentlemen all reflected honesty, integrity & concern for the customer that was unique & wonderfully refreshing. I hope that Chris, Michael & Tim stay with Sullivan Honda a long time because we hope to do business with them again. Please treat them well so they don't leave! We definitely will share our experience with friends, family members and coworkers also! More

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Wonderful Experience My fiancé bought a car here while working with Aaron. I was there for the experience and after having absolutely terrible experiences from rude dealer My fiancé bought a car here while working with Aaron. I was there for the experience and after having absolutely terrible experiences from rude dealerships near me I decided to drive out of my way over an hour as well to bring my business to Sullivan Honda. Aaron was wonderful to work with and always very accommodating. He frequently went out of his way to stay after hours and work with us when he didn't have to be working. He was very up front and truthful and his humour really helped us through the whole process so it wasn't as stressful. I also worked with Joe as well as Tim who were both very nice and truly dedicated to making the experience enjoyable overall for us. I would recommend this dealership to anyone looking to buy a car. More

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Great Buying Experience Made an appointment through their Internet specialist Wes to set up an appointment to see a used 2014 Toyota Prius V they had advertised on Autotrader Made an appointment through their Internet specialist Wes to set up an appointment to see a used 2014 Toyota Prius V they had advertised on Autotrader. Wes was great communicating back and forth with me to confirm the vehicle was available and a convenient date and time for me to evaluate it. Upon arrival and meeting Wes, I was introduced to Sales Consultant Joe Kenney to find out more about the Prius and test drive the vehicle. Joe is very friendly, professional, and knowledgeable. At no time did Joe did make me feel pressured and seemed genuine, and helpful to meet my needs. I also wanted to see another Prius at one of their other dealerships a few miles away and Joe went the extra mile driving me there and locating the other vehicle for me to check out. The Sales Manager was friendly, no pressure and quick to evaluate my trade, and finalize my sales agreement for the Prius. I will definitely recommend the Sullivan Honda Sales Team and my experience with them to anyone looking for a new or great used vehicle. More

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Personal and sincere atmosphere What drew me to Sullivan Honda was that they were the only dealer within a hundred miles that had the exact vehicle I was looking for. Once I made con What drew me to Sullivan Honda was that they were the only dealer within a hundred miles that had the exact vehicle I was looking for. Once I made contact with Sales Consultant, Fred Overing, I had the feeling that he was sincere, to the point, and a person I could trust. As it turned out, Fred was all of that and more. He answered each and every one of my concerns in a very clear and timely manner without the fluff I have experienced from other dealerships in the past. Fred was not pushy or trying to interest me in something other than what I came to him for. His demeanor was friendly and respectful. He is truly an asset to the Sullivan dealership. More

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