Tim McCoy
Tim McCoy at Lokey Nissan

Tim McCoy | Page 18

NISSAN RENTAL MANAGER

Lokey Nissan

27758 US Hwy 19 N
Clearwater, FL 33761

Contact Me
4.6
572 Reviews

Dealership Experience

11 yrs, 3 mos

Industry Experience

33 yrs

4.6

572 Reviews

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572 Reviews of Tim McCoy

August 24, 2023

Dealership Rating
Employee Rating

Siempre he llevado mi camioneta hacer servicio y desde el primer servicio la camioneta tenía un ruido y nunca me prestaron la atención con este problema eso me da a pensar que nunca revisan cómo deberían hac More

by SLENABRICENO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 29, 2023

Lokey Nissan responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 24, 2023

Dealership Rating
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This is the number 1 dealership in the world. The customer service is world class. It is always a pleasure to bring the car in because I know I will get good and honest service. More

by jweiss12361
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 29, 2023

Lokey Nissan responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 19, 2023

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Love coming here for my oil change. They have plenty of chairs, clean bathrooms and plenty of snacks while you wait. More

by Javierarufe2
Service Price Transparency
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Recommend Dealer
Yes
Aug 22, 2023

Lokey Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 18, 2023

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Everyone is excellent attitude professional and understandable and helpful with all services I’ve used with Lokey Nissan. More

by Juan.Lee
Service Price Transparency
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Recommend Dealer
Yes
Aug 22, 2023

Lokey Nissan responded

Juan, we really appreciate your positive review! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 14, 2023

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Good service and staff keeps you informed and they take care of everything for you More

by mmontero0
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Massey

Aug 17, 2023

Lokey Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 13, 2023

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Employee Rating

Service area is so easy to pull into, then the adjoining customer service counter is super long and there is always at least four people to help, I have never seen a line that you have to wait in, and the l More

by Margaret.PH
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Recommend Dealer
Yes
Aug 15, 2023

Lokey Nissan responded

Hi Margaret, we are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 13, 2023

Dealership Rating
Employee Rating

Took four different visits to get AC problems solved. I was left with a malfunctioning blue tooth system and a broken glove box. Numerous other problems including a flat tire when I went to pick up the More

by thelmagallardo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Chuck Schnitker , David Fitzwater, Chris Jalali

Aug 15, 2023

Lokey Nissan responded

Thank you for taking the time to tell us about your experience at Lokey Nissan. As Owner Loyalty Manager, I am sorry to hear that you had such a disappointing visit. This is certainly not how we want our team to represent the Nissan brand. We take pride in how we address our guests' needs. And while we do mess up sometimes, we are always looking to improve and learn how to take better care of our customers. I certainly appreciate you taking the time to tell us about your experience, and I always want you to feel like you can reach me about your visits. Please feel free to call or text me directly on my cell at 727.325.0332. I would love to know if there is anything we can do to ensure better service in the future. I’ll be happy to help in any way I possibly can. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 11, 2023

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Employee Rating

Your mechanic lied to me about what was going on with my car , I got a second opinion from another dealership and they resolved the problem . Was very hurt and disappointed with the service More

by ALICE_LUMPKIN
Service Price Transparency
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Chuck Schnitker, Kevin Massey

Aug 15, 2023

Lokey Nissan responded

We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 09, 2023

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Professional, clean, quick. We are so thankful for Lokey Nissan and all that they do! More

by STEPHANIENUCKOLLS
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Recommend Dealer
Yes
Aug 14, 2023

Lokey Nissan responded

We're so glad that we were able to go above and beyond your expectations! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 07, 2023

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Employee Rating

I have always been treated very well The lounge is always comfortable and service was prompt More

by DIANE.KIRSCHNER
Service Price Transparency
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Recommend Dealer
Yes
Aug 14, 2023

Lokey Nissan responded

Diane, we are so happy to read such a great review about Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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