Tim McFadden
Tim McFadden at Findlay Toyota

Tim McFadden

Service Drive Manager

Findlay Toyota

7733 Eastgate Rd
Henderson, NV 89011

Contact Me
4.6
81 Reviews
4.6

81 Reviews

Write a Review

81 Reviews of Tim McFadden

November 18, 2025

Dealership Rating
Employee Rating

The Service Manager needs to be aware of the unprofessionalism I experienced when picking up my vehicle. The Service Porter that pulled my Supra up, was excessively accelerating/revving my vehic More

by Kat N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armando Bejar

Nov 18, 2025

Findlay Toyota responded

Thank you for taking the time to speak with me today, Kat! I'm glad we could pull up the footage and see that our valet followed our protocol and safety standards when pulling up your vehicle. We hope to see you for your next service! Take care and have a lovely day!

October 30, 2025

Dealership Rating
Employee Rating

FROM THE SALES TO THE SERVICE THEY ARE A+ THIS IS MY 3RD TOYOTA FROM THEM AND EVERYONE IS VERY FRIENDLAY AND PROFESSIONAL FROM JOHN BARR TO THE SERVICE DEPARTMENT THAT IS RUN BY BRIAN SHORT. THE BEST IN THE More

by csg51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 17, 2025

Dealership Rating
Employee Rating

The entire service department is the absolute best I have ever dealt with starting with a great leader Brian Short the Director Keep it up More

by csg51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 30, 2025

Dealership Rating
Employee Rating

The best way to get a good experience every time I come here for service is thru your advisor, and that is Jamie F. He always stay on top of everything. More

by CHERYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phill Crabtree, Richard Castillo, Jamie Falcone , Gaspar Jimenez - Sales 5star

May 18, 2025

Dealership Rating
Employee Rating

They did not want to admit that there is a manufacturing defect on the car seat The seat keeps breaking and all they say is that the external force that is causing it By the way , it is the passenger se More

by FIRASFAROUQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Hanrahan

March 28, 2025

Dealership Rating
Employee Rating

DO NOT TAKE YOUR VEHICLE TO SERVICE HERE, They do a horrible job, they dont pay attention to the work they do, they have lazy incompetent employees, They dont honor warranties, and they dont own they o More

by John M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Short, Thomas Tran , Kai Spencer

Mar 28, 2025

Findlay Toyota responded

John M, We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to discuss this with you further. Please contact me directly at Kellyt@findlayauto.com or simply reply to this email. Thank you for making us aware of this situation. I look forward to hearing from you.

March 02, 2025

Dealership Rating
Employee Rating

I appreciate his professionalism and honesty about my car. He explained everything that needed to be done. He took care of all my needs and was great. More

by tblvtt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Snowden

Mar 04, 2025

Findlay Toyota responded

tblvtt, Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

February 02, 2025

Dealership Rating
Employee Rating

Love my Toyota, but enjoyed the Honda dealership more. Rep walked away when I was trying to explain situation. When I brought it to his attention, he asked if I was having a bad day. Previous interactions More

by SUEKAISER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Castillo

February 01, 2025

Dealership Rating
Employee Rating

They were great great great great, great great great great great great great great great great More

by LVFRYGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Findlay Toyota responded

LVFRYGUY, Wow Thank you for leaving your 5 star review. We're so glad to hear that you had a great, great great experience here at Findlay Toyota in Henderson. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

January 23, 2025

Dealership Rating
Employee Rating

Excellent service & communication. Great, responsive staff. Love the pick up and drop off service as well More

by GAIL70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Collier

Jan 23, 2025

Findlay Toyota responded

Thank you for leaving your 5 STAR review. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas – Customer Relations Specialist

1
...

Dealership Inventory (666 Vehicles)

new 2026 Toyota Grand Highlander car, priced at $54,293
2026 Toyota Grand Highlander
new
Storm Cloud exterior
Automatic
All-wheel Drive
new 2025 Toyota Tacoma car, priced at $48,555
2025 Toyota Tacoma
new
Underground exterior
Automatic
Four-wheel Drive
used 2023 Chevrolet Blazer car, priced at $24,788
2023 Chevrolet Blazer
used
Red Hot exterior
Unknown
Front-wheel Drive
used 2023 Nissan Versa car, priced at $17,688
2023 Nissan Versa
used
Electric Blue Metallic exterior
CVT
Front-wheel Drive
new 2026 Toyota Prius car, priced at $37,933
2026 Toyota Prius
new
Wind Chill Pearl exterior
CVT
Front-wheel Drive
new 2026 Toyota Sequoia car, priced at $73,773
2026 Toyota Sequoia
new
Celestial Silver Metallic exterior
Automatic
Four-wheel Drive