Tim Moore

I tried to buy a new Highlander in January 2025, but the dealership had nothing to offer. The salesman told me to look online and made no further effort to help me with a new car purchase. I later att dealership had nothing to offer. The salesman told me to look online and made no further effort to help me with a new car purchase. I later attempted to sell my 2019 Highlander to Phillips Toyota in August 2025 and stuck a deal with Manager Tim Moore after he examined the vehicle. He told me to bring it in the next day before 11 am in order to get a check that day. I told him it was a digital registration with the state of Florida, and he indicated that was even better. The next morning, when Tim was not present, the dealership tried to charge me $80 for the digital title because that was supposedly what the state charged. I reluctantly accepted the new , discounted amount. But after signing all the appropriate documentation, including a title transfer for the electronic registration and a power of attorney to complete the transaction, Tony Viero refused to give me a check for the purchase. He claimed he could not issue a check until they had the title, and no time frame was established as to when I would get paid. He was rude and insulting. I asked for my signed documents back and did not sell the car to them. After confirming with the DMV that the documentation I signed was sufficient for dealer transfer, I sold the elsewhere. The title cost $10, not $80, I have dealt with Phillips-Toyota for 10 years, but no more. More

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Outstanding buying experience. George Bonafede is an excellent consultant with the customers best interest at heart. George and Tim worked with me to get a fantastic car at a price George Bonafede is an excellent consultant with the customers best interest at heart. George and Tim worked with me to get a fantastic car at a price that fits my budget. Highly recommend this business. More

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This is the best experience I have ever had at a dealership AC and Mike Harvey were great. Explained everything in detail And I was able to get a good deal on my New Camry dealership AC and Mike Harvey were great. Explained everything in detail And I was able to get a good deal on my New Camry More

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My initial visit to the sales office to inquire about the purchase of a 2023 Rav 4 was coordinated by Duey Cyr. He was personable and answered our questions about the Rav 4. He showed us the list of vehicl purchase of a 2023 Rav 4 was coordinated by Duey Cyr. He was personable and answered our questions about the Rav 4. He showed us the list of vehicles that would be arriving in the next 30-40 days. We found one that we liked and we started the purchasing process. The deal was finalized at this visit. Duey did an excellent job coordinating purchase . The Rav 4 arrived 23 May and we finalized the purchase. Duey spent several hours with us explaining the operation of the accessories and setup of the Toyota app. Duey is a super sales person and made the purchase of this vehicle a pleasant experience. I have been a long time customer of the Phillips excellent service department but this was the first purchase from Phillips. I must commend Phillips for the most pleasant experience I have ever had purchasing a vehicle . More

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Had a great experience working with AJ from Phillips Toyota. Entire transaction has been made over the phone. We flew in From NY, AJ arranged for us to be picked up from the airport. There were no he Toyota. Entire transaction has been made over the phone. We flew in From NY, AJ arranged for us to be picked up from the airport. There were no headaches or sudden changes. Highly recommend. More

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Ryan King and the Phillips Toyota family was very helpful and fantastic. They were on it from day 1 and made sure my purchase went smoothly. and fantastic. They were on it from day 1 and made sure my purchase went smoothly. More

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Fantastic team at Phillips Toyota. No stress and the team was very patient with the entire finance process. No stress and the team was very patient with the entire finance process. More

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No nonsense business approach, very knowledgeable sales person, Bryan King, very simple paperwork. Wait time to transfer to the new Sienna was minimal. Nothing left to comment on person, Bryan King, very simple paperwork. Wait time to transfer to the new Sienna was minimal. Nothing left to comment on More

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Royce was our salesman and he is terrific! Ordered my car and he came in just like I wanted. Love love love my highlander hybrid and he came in just like I wanted. Love love love my highlander hybrid More

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They were professional and very detailed. Sam, the sales man was easy to talk . He talked us through the showroom, guided us through the available cars which I ended up buying a Toyota tundra. I recommend y man was easy to talk . He talked us through the showroom, guided us through the available cars which I ended up buying a Toyota tundra. I recommend you give it a try, you won't regret. Thank you guys. More

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