Tim Moore | Page 8

Purchase of new 2018 Camry We like going back to Phillips Toyota, because you have a very special caring salesperson. His name is Ryan King. We unexpectantly had the bad misfo We like going back to Phillips Toyota, because you have a very special caring salesperson. His name is Ryan King. We unexpectantly had the bad misfortune of having our 2017 Camry totaled. This was no fault of ours. We went in to see and talk to Ryan and he was very polite, caring, and helpful. We would have gone to see Ryan when we were ready for a new car or a buyout of 2017 Camry. And, Mr.Tim in finance was very professional and caring also. So pleased with Ryan that we gave sent people to him since we met him. More

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Be careful and read the fine print. Phillip’s Toyota made the car buying experience very interesting. Our Salesman David was very polite and answered all of our many questions regarding Phillip’s Toyota made the car buying experience very interesting. Our Salesman David was very polite and answered all of our many questions regarding the Tacoma pick up truck we were interested in buying. When my wife and I inquired about the finance rates, David brought the finance rates up on his computer directly from The Toyota website. I asked David what the interest rate was on a 60 month loan. David stated the rate was 2.9%. When my wife and I met with the finance rep, the interest rate of 2.9% was no longer available to us since we were told by the Sales Mgr. Mike that ,”Since you received such a good discount from us on your new Tacoma that rate could not be used in conjunction with that discount.” Still attempting to understand what getting a good deal or what we thought was a good deal on a new truck had anything to do with an advertised interest rate from Toyota, The finance rep seemed put off by me bringing up the advertised rate of 2.9% and left the room to speak with Mike regarding our question on the advertised interest rate. After all was said and done, we ended up with an interest rate close to the advertised rate, not the 2.9% rate. Was the Dealership trying to make back money from us on the finance rate since we were told we got such a good discount? Very Interesting. More

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Bought prius It was a lengthy process to determine our needs but the sales force was patient and knowledgeable. Everyone we worked with was extremely pleasant. Tha It was a lengthy process to determine our needs but the sales force was patient and knowledgeable. Everyone we worked with was extremely pleasant. Thank you More

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Great experience. Great experience! Tommy was very accommodating - and knew all the answers we asked him. Knowledgeable and willing to help with every question we ask Great experience! Tommy was very accommodating - and knew all the answers we asked him. Knowledgeable and willing to help with every question we asked. Very friendly, but polite. More

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Phippips toyota Excellent experience. Cordial and accomodating..Anthony our salesman worked hard and was great. He found my wife the color and intetior she was lookin Excellent experience. Cordial and accomodating..Anthony our salesman worked hard and was great. He found my wife the color and intetior she was looking for. Made her very happy.... More

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My experience My overall experience was very good. I was surprised the day after I got my vehicle, I went back in to get something done and the business manager di My overall experience was very good. I was surprised the day after I got my vehicle, I went back in to get something done and the business manager did not remember my name or my salesman who sold me the car. Years ago, I bought an expensive Boat, every time I went back, every one I had dealt with, called me by my first name. More

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Great business experience My sales team was very professional. They knew the product and kept us informed during the entire process. The day of the sale went very smoothly. My sales team was very professional. They knew the product and kept us informed during the entire process. The day of the sale went very smoothly. Great team! More

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Another Great Experience! I had another great experience buying my new 2018 Toyota Corolla from Philips Toyota! My salesman Chad Howell was very knowledgeable and had no proble I had another great experience buying my new 2018 Toyota Corolla from Philips Toyota! My salesman Chad Howell was very knowledgeable and had no problem answering any of my questions. He took time with me and didn't rush me or pressure me into anything. I would definitely recommend Philips Toyota and Chad Howell to anyone! They are the dealership to go to for friendly, knowledgeable employees who actually care about you and doing their best to help. Thank you Chad Howell for helping me find what I wanted and making my dealership experience great!!! Thanks again, Jessie J Ransom More

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Stress Free Purchase Purchased this car through TrueCar contact. Dealer contacted me via email and made what I considered an attactive quote for the car I was interested i Purchased this car through TrueCar contact. Dealer contacted me via email and made what I considered an attactive quote for the car I was interested in. I must also say of the dealers that contacted me through TrueCar, Phillips was the most direct and streight foward of them all. However, when we went to the dealership the car we wanted was being sold as we arrived. This was my fault though, as the dealers email offer went to my Junk box and I didn't see it for 36 hours. However, we had the trade valued at what I though a fair price, and signed a contract virtially haggle free, and being the vehicle was special and in great demand the dealer ordered it from the factory. They kept us abreast as to what was going on, and the car arrived in 6 weeks. The vehicle was picked up exactly as ordered with no surprises or changes to the original contact. Ashley Lake the sales person was very efficient andf through. More

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New Rav The personnel at the Phillips Toyota Dealership were bother personable as well as professional. There was no' glitz and glitter' which we appreciated The personnel at the Phillips Toyota Dealership were bother personable as well as professional. There was no' glitz and glitter' which we appreciated. Chick Russo,our new car sales profession, knew why were in the dealership and had both paperwork as well as vehicles ready for our perusal. I'm sure it helped that we were returning customer. Along this line, the Service Department has always been 'top notch' when it came to servicing our vehicle(s). More

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