Tim Patillo | Page 20

We were referred to Tim by a friend who has purchased vehicles from him previously. From the moment we arrived to finalizing the paperwork and leaving the lot, Tim was amazing! I had contacted him about vehicles from him previously. From the moment we arrived to finalizing the paperwork and leaving the lot, Tim was amazing! I had contacted him about the Highlander prior to arrival so he was aware we were coming. When we pulled up, he and the vehicle were waiting at the front doors. He showed us one other that I asked about and told us features of both. We never felt pressured to purchase either one (although we knew we be). And despite multiple other customers coming in and requesting Tim, we never felt brushed off or ignored. He was (and is) incredibly personable and easy to work with! The financing staff were great as well, getting our paperwork together in a timely manner and never trying to push extras we didn't need. We would absolutely return to Toyota of Louisville and Tim to purchase another vehicle and will highly recommend him to anyone we know looking for a car/truck/suv! More

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My wife Susan and I were there Friday night and bought a RAV4 hybrid Tim could not have been more helpful and knowledgeable of the car I would highly recommend him RAV4 hybrid Tim could not have been more helpful and knowledgeable of the car I would highly recommend him More

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Tim was excellent! He was patient and calm throughout the whole sale! He answered all our questions. He is very knowledgeable about the products that they sale. Tim went the extra mile and set up my pho the whole sale! He answered all our questions. He is very knowledgeable about the products that they sale. Tim went the extra mile and set up my phone for me! Tim’s is great! More

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Calm approach by salesrep and finance manager Tim was personable and a selfstarter, i.e. the car I inquired about the day before with Ms Owens, an internet rep was sold, when I arrived the next da Tim was personable and a selfstarter, i.e. the car I inquired about the day before with Ms Owens, an internet rep was sold, when I arrived the next day to view. Tim immediately without asking me; found an alternative car. I purchased the alternative car, I am a retired salesrep, Tim;s instincts can not be taught. My conversation with David Lail/finance was delightful, he fought hard for me and I appreciate it, all people have a common bond, it is rare to find that bond in a sales experience, today my experience with Tim and David was Great. More

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Tim was a great salesman, patient, answered all of our questions, and wasn’t pushy. The Manager and Finance gentlemen were also great to work with. questions, and wasn’t pushy. The Manager and Finance gentlemen were also great to work with. More

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My husband and I had the best experience with Toyota of Louisville. Our sales guy Tim Patillo was the best at finding the right car for us. And the financial guy Dean Sexton for doing everything he could t Louisville. Our sales guy Tim Patillo was the best at finding the right car for us. And the financial guy Dean Sexton for doing everything he could to get us the best deal and in a car today. We couldn't be more happier with the out come! More

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Nice people, but they dropped the ball! I feel like a good deal on my 2019 Lexus 250h. I am disappointed that the car was not detailed, and spic and span inside and out. I flew in to buy thi I feel like a good deal on my 2019 Lexus 250h. I am disappointed that the car was not detailed, and spic and span inside and out. I flew in to buy this car. It was washed, the tires were shiney, but ....disappointed. They could have done better, not just ok. More

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Thank you Tim for the wonderful experience at Toyota of Louisville. I love my new Highlander. Thank you for your time and patience as I made my decision. Louisville. I love my new Highlander. Thank you for your time and patience as I made my decision. More

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This was fast and easy. We had requests and questions that Tim helped us with over the phone the night before. We showed up and our payments were exactly what he told us over the phone before we drove t that Tim helped us with over the phone the night before. We showed up and our payments were exactly what he told us over the phone before we drove there. He kept his word so we kept ours. We were there for 20 minutes without haggling and drove off with our new car happy as can be. Great business! More

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Tim was very friendly and helped me through the whole process of getting the car. I will definitely go there again for my next car. process of getting the car. I will definitely go there again for my next car. More

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