Tim Rhame | Page 12

Kayla and the JIm Butler crew are best in class, I always have an excellent experience when I go there. have an excellent experience when I go there. More

by Anthony Shane Adair Verified Customer Verified Customer

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My first chevy and love it so far. Great prices and great service. Check here first before you buy elsewhere. Great prices and great service. Check here first before you buy elsewhere. More

by tony@go2imprints.com Verified Customer Verified Customer

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Happy to finally get my corvette… and exactly as ordered! Not happy with the communications, the time slot I chose to pick it up - my salesman was not available to just me. I was delayed for over an hour. Not happy with the communications, the time slot I chose to pick it up - my salesman was not available to just me. I was delayed for over an hour. Paperwork was wrong and another person was buying a car with my salesman - whom was booked for time with my delivery. Picking up the paperwork for obtaining the title was put off several times before I finally got it. More

by KBJAROS Verified Customer Verified Customer

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This dealership will try and get as much money from you as they possibly can. Total scam. They 1st sold me a Jeep Wrangler Saraha. This car had so many issues that I found out about after I purchased it. I as they possibly can. Total scam. They 1st sold me a Jeep Wrangler Saraha. This car had so many issues that I found out about after I purchased it. I had brought it in 3 times for issues in the 1st month. One of the issues was the brakes were squeaking loud. They apparently put new brakes on but somehow the brakes were still squeaking a month after they put new ones on? I told him this bought the jeep in again and he performed a braking process. Didn’t help still squeaking. Then he told me there’s nothing more they can do about it. How embarrassing is it to be driving around with brakes squeaking loud like this. Especially on a car you just bought. I was literally in tears. The roof was leaking. Steering wheel very shaky.(which was fixed) Paint chipped all over which apparently they couldn’t wouldn’t fix that either. I was very unhappy I asked if I could return the car they said yes but… they bought it back for almost $9000.00 less then what they sold it to me for! Thinking this was my only option (wrong) but I thought I could trust them (wrong again). I should have sold it to another dealership and could have gotten more for it. I then purchased another vehicle with them assuming they would transfer my original trade in (from the jeep purchase) of my old Chevy equinox for about $4,000. Wrong again they didn’t. They kept my equinox and any money I should have gotten from it. How sad. Honestly I know this story is confusing but it is they totally took advantage of me. I was the one who signed the paperwork yes but I was completely confused. Everyone Ive talked to about this as well as showed paperwork to are baffled and stunned. They all said I wish I would have been there with you to tell you not to sign and to walk away. I even tried talking with the finance manager about this I tried cancelling there “buy back” of the jeep and everything and he refused to help me. Im also a single mom with two kids to support. This dealership not only cost me thousands and thousands of dollars I’m emotionally distraught over all this. I would not and will never recommend anyone buy a car from them. Maybe they don’t do this to all there customers but one is to many. More

by kmtzlr Verified Customer Verified Customer

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I had my new car in to the service department to have the windows tinted and the rubber floor mats installed and they made it a quick and seamless process. windows tinted and the rubber floor mats installed and they made it a quick and seamless process. More

by drewparadoski14 Verified Customer Verified Customer

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Very good experience and would do business again with Tim and Casey...i tell all my friends and Casey...i tell all my friends More

by jon57 Verified Customer Verified Customer

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Friendly staff. My third vehicle purchase here in the past year and always serviced here. Excellent place My third vehicle purchase here in the past year and always serviced here. Excellent place More

by ZHUNTER32 Verified Customer Verified Customer

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The sales department is awesome. The service department not so much. Left oil film on my door and front fender. Steering wheel was also dirty. Not impressed The service department not so much. Left oil film on my door and front fender. Steering wheel was also dirty. Not impressed More

by mguenther0713 Verified Customer Verified Customer

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I am very pleased with the service received from Jim Butler! They are always great to work with! Butler! They are always great to work with! More

by Watkinsngabby Verified Customer Verified Customer

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Jim Butler Chevrolet in Fenton continues to deliver stellar service from their stable and professional staff! I recently upgraded my 2020 Bolt EV to a 2022 Bolt EUV working with Chris Saettele as my pr stellar service from their stable and professional staff! I recently upgraded my 2020 Bolt EV to a 2022 Bolt EUV working with Chris Saettele as my previous sales professional, Scott Johnson, has been promoted to New Car Sales manager. Chris went to great lengths to obtain a Bolt EUV with the exact configuration and equipment I wanted and had everything organized for an efficient delivery process. Jim Butler is a leading high volume powerhouse dealership however the staff still understands the human element of an automobile purchase by providing friendly personalized service to each customer. I look forward to returning to the dealership for years to come. Five star operation all around. More

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