Tim Rhame | Page 25

Always on point I have had my vehie serviced at Jim Butler Chevrolet multiple times and they do the job right I highly recommend the dealership and staff I have had my vehie serviced at Jim Butler Chevrolet multiple times and they do the job right I highly recommend the dealership and staff More

by jzensen0 Verified Customer Verified Customer

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Took way too long I bought my car from this dealer 2.5 years ago. I loved my sales team!!! I recently made an appt for a transmission check (under warranty) and an oil I bought my car from this dealer 2.5 years ago. I loved my sales team!!! I recently made an appt for a transmission check (under warranty) and an oil change. Not only were they extremely backed up, they did not tell me they couldn’t look at the transmission due to it not being a nissan certified repair facility. I made the appt online and they could’ve told me that ahead of time so I didn’t make a special trip out there. I was waiting for 2 hours before I went to ask for some updates (no one ever said anything to me before this) and it was still being worked on and they asked me to wait 20 more minutes. After another hour went by I started to become agitated. I spoke to 3 different service advisors before someone could get me an answer and help me. It’s absolutely ridiculous to wait that long with an appointment for a tire plug and oil change. I will not return nor will I recommend. More

by melissa65 Verified Customer Verified Customer

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Jim Butler is awesome! Love my new Chevy Blazer! Eric was amazing! He was very helpful and knowledgeable about the car. He worked with me and got me exactly what I wanted! K Love my new Chevy Blazer! Eric was amazing! He was very helpful and knowledgeable about the car. He worked with me and got me exactly what I wanted! Kim in service was incredible!! More

by leea2218 Verified Customer Verified Customer

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Another Wonderful Jim Butler Experience! Jim Butler sales associates are undoubtedly the most honest and knowledgeable car salesmen and women that I have ever dealt with. Not once during the Jim Butler sales associates are undoubtedly the most honest and knowledgeable car salesmen and women that I have ever dealt with. Not once during the purchasing process have I felt uncomfortable or taken advantage of. I have purchased two vehicles from Jim Butler in the last 2 years. Tim Rhame and Eric Ruchala should be commended for their professionalism and focus on customer care. More

by natromeo Verified Customer Verified Customer

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Frustrated by Incompetence Greg, the service advisor and the technicians did a good job and the sales manager Tim Rhame made the experience tolerable. That being said, the p Greg, the service advisor and the technicians did a good job and the sales manager Tim Rhame made the experience tolerable. That being said, the people they have scheduling the service appointments are TOTALLY INCOMPETENT! I showed up for my scheduled appointment and was told that they would not get to my Equinox for a day or two because they were "backed up". Needless to say I was shocked by this and the flimsy excuses did not help. More

by Redequinox Verified Customer Verified Customer

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Excellent service Working with Scott Johnson was great. He answered all of my questions and was very efficient. Tim Rhame was also great, it was a great buying experi Working with Scott Johnson was great. He answered all of my questions and was very efficient. Tim Rhame was also great, it was a great buying experience. I'm sure I'll be back with future purchases! More

by kmahue Verified Customer Verified Customer

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Great deal, great price, and awesome service! This is the 3rd vehicle I have bought here and I have received outstanding, friendly, awesome service. I would recommend Jim Bulter to all. Thanks, Ti This is the 3rd vehicle I have bought here and I have received outstanding, friendly, awesome service. I would recommend Jim Bulter to all. Thanks, Tim and Fuzz More

by Pam O Verified Customer Verified Customer

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Jim Butlers Mechanics Take Forever We were told our thermostat would be put in and done by Tuesday at the latest so we dropped our car off the Friday before Monday. We call Tuesday and We were told our thermostat would be put in and done by Tuesday at the latest so we dropped our car off the Friday before Monday. We call Tuesday and they said they were just then running the diagnostic test. That was aggravating because they said they would have the car done by Tuesday and was just then running the test. Then they said they needed to replace the alternator as well and it should be done by Wednesday. That was understandable because it was something extra that needed to be replaced. Since Thursday was a holiday they weren’t in and wasn’t able to finish my car and have it back to me till Friday. We are not old enough to have a rental so it was aggravating that on our vacation we were without a car. Also if they would of had the thermostat in by Tuesday like they said then the alternator should of been done by Wednesday. More

by amberloane Verified Customer Verified Customer

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Exceptional service Very professional service from Jim Butler Chevrolet. They made the purchase of my new vehicle very enjoyable. No pressure from anyone and all were Very professional service from Jim Butler Chevrolet. They made the purchase of my new vehicle very enjoyable. No pressure from anyone and all were very knowledgeable. The process was very fast and they their professionalism was above and beyond. I would and will recommend them to anyone looking for a new vehicle. More

by 36outlaw Verified Customer Verified Customer

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Oil Change They were very professional from start to finish, gave me a grade and details for every part of my car they serviced and kept it cleaned and in a time They were very professional from start to finish, gave me a grade and details for every part of my car they serviced and kept it cleaned and in a timely manner. More

by TIM Verified Customer Verified Customer

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