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Tim Smith
80 Reviews
Dealership Experience
12 yrs, 9 mos
Industry Experience
43 yrs, 9 mos
Languages Spoken
English
80 Reviews of Tim Smith
April 03, 2020
They were great!! They got my vehicle did dynostics on it and fixed the problem. I didnt even have to wait a long time to get my vehicle back. They weren't rude to me! They were all really nice. and fixed the problem. I didnt even have to wait a long time to get my vehicle back. They weren't rude to me! They were all really nice. More
by Jessica2010
Verified CustomerOther Employees Tagged: Tammy McLendon , Katie Mayes, Erin Smith
March 19, 2020
Top notch service very fast response People are always Top notch service very fast response People are always friendly, and always have the time to speak and talk for a minute Recommend star to everyon Top notch service very fast response People are always friendly, and always have the time to speak and talk for a minute Recommend star to everyone More
by T.jwest97Tj
Other Employees Tagged: Robert Easterling, Tammy McLendon
March 07, 2020
I purchased my truck there in 2013 and I have had it serviced there every since. I have received outstanding service and friendly people each and every time. serviced there every since. I have received outstanding service and friendly people each and every time. More
by lwpeterson53
Other Employees Tagged: Tammy McLendon
February 06, 2020
If a vehicle needs parts that need to be ordered from another area/dealership. The service department or Tim the service manager should call the vehicle owner and let them know the situation. I as the ve another area/dealership. The service department or Tim the service manager should call the vehicle owner and let them know the situation. I as the vehicle owner should not have to keep calling the dealership to find out what is going on, and why it has taking almost 2 weeks to be repaired. Be work on communication skills with the customer. I buy vehicles from Star because of the warranties that come with the vehicle, but when it comes to the service department there needs to be a little improvement. More
by d82w
Other Employees Tagged: Blake Davis , Hailey Breland, Jennifer Lee
February 03, 2020
Star Chevrolet of Wiggins has an outstanding team. Mr Robert Easter king was more than helpful when we started the process of looking for a truck till the well after the vehicle was purchased. The proces Robert Easter king was more than helpful when we started the process of looking for a truck till the well after the vehicle was purchased. The process was painless and very easy More
by Blake saucier
Other Employees Tagged: Gary Guinn, Maggie Mooney, Robert Easterling , Scott Rogers
January 23, 2020
Customer service was outstanding. The sales staff were very helpful and honest. The service department is great as well. This dealership is second to none. This was my first purchase from star and will no very helpful and honest. The service department is great as well. This dealership is second to none. This was my first purchase from star and will not be my last. More
by Jerry_farmer8809
Other Employees Tagged: Maggie Mooney , Paul Johnson, Mitchell White
January 02, 2020
2019 silverado I feel I’m being lied to every time I call or visit. Truck was kept 24 days the first time and fourteen days the second time Problem still exists a I feel I’m being lied to every time I call or visit. Truck was kept 24 days the first time and fourteen days the second time Problem still exists and has developed two more issues as well. More
by MIMIS342
Other Employees Tagged: Gary Guinn , Hannah Gill
November 16, 2019
Worst service department I’ve ever encountered in my life! They must hire service people with zero experience! They couldn’t figure out what was wrong with my suv so they made up things that I had to pay for t They must hire service people with zero experience! They couldn’t figure out what was wrong with my suv so they made up things that I had to pay for that never fixed the car. They had my car 3 different times for many days just to finally tell me I needed my tires balanced which was a lie!! They offered no apologies or refunds!! I wouldn’t buy anything from Star Chevrolet ever again!! More
by Jessicabolen
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