Tim Smith
Tim Smith at Star Chevrolet
Refer Me

Tim Smith | Page 4

Service Manager

Star Chevrolet

1628 S Azalea Dr
Wiggins, MS 39577

Contact Me
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rated
78 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

41 yrs, 10 mos

Languages Spoken

English English

not yet
rated

78 Reviews

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78 Reviews of Tim Smith

March 07, 2020

Dealership Rating
Employee Rating

I purchased my truck there in 2013 and I have had it serviced there every since. I have received outstanding service and friendly people each and every time. More

by lwpeterson53
Recommend Dealer
Yes

Other Employees Tagged: Tammy McLendon

March 01, 2020

Dealership Rating
Employee Rating

The staff is always pleasant an helpful every time I take my car in for service. I appreciate their prompt and courteous attitude. Thank you More

by Mz.Shine911
Recommend Dealer
Yes

Other Employees Tagged: Katie Mayes

February 06, 2020

Dealership Rating
Employee Rating

If a vehicle needs parts that need to be ordered from another area/dealership. The service department or Tim the service manager should call the vehicle owner and let them know the situation. I as the ve More

by d82w
Recommend Dealer
Yes

Other Employees Tagged: Blake Davis, Hailey Breland , Jennifer Lee

Feb 25, 2020

Star Chevrolet responded

Thank you for the candid feedback on your experience with my staff at Star Chevrolet. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already setup a meeting with the involved parties to review your experience with them, and see how we can prevent this happening in the future. I know you will enjoy your vehicle, and hope to work with you again soon. Respectfully, Maggie Mooney Business Development Manager 601-928-4405

February 03, 2020

Dealership Rating
Employee Rating

Star Chevrolet of Wiggins has an outstanding team. Mr Robert Easter king was more than helpful when we started the process of looking for a truck till the well after the vehicle was purchased. The proces More

by Blake saucier
Recommend Dealer
Yes

Other Employees Tagged: Gary Guinn, Maggie Mooney, Robert Easterling , Scott Rogers

Feb 04, 2020

Star Chevrolet responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Star Chevrolet with only the best there is to offer. It’s so nice to hear that Robert Easterling and Scott Rogers helped to make your experience such a positive one. Enjoy your new truck! Respectfully, Maggie Mooney Business Development Manager

January 22, 2020

Dealership Rating
Employee Rating

Customer service was outstanding. The sales staff were very helpful and honest. The service department is great as well. This dealership is second to none. This was my first purchase from star and will no More

by Jerry_farmer8809
Recommend Dealer
Yes

Other Employees Tagged: Paul Johnson, Maggie Mooney , Mitchell White

Jan 23, 2020

Star Chevrolet responded

Hearing that you had “outstanding customer service” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Star Chevrolet, we wish you many happy miles in your Ford F-150. We look forward to serving you for many years to come! Respectfully, Maggie Mooney Business Development Manager

January 16, 2020

Dealership Rating
Employee Rating

The worst experience yet. Especially with the service dept! Multiple lies told. 2 day job turned to 1 week 4 days and still not done! More

by cwmalone06
Recommend Dealer
No

Other Employees Tagged: Hannah Gill

Jan 20, 2020

Star Chevrolet responded

Thank you for the candid feedback on your experience with my staff at Star Chevrolet. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already setup a meeting with the involved parties to review your experience with them, and see how we can prevent this happening in the future. Congratulations on your purchase, and thank you for the opportunity to work with you. I know you will enjoy your 2019 Kia Sportage, it is a great vehicle. Respectfully, Maggie Mooney Business Development Manager 601-928-4405

January 02, 2020

Dealership Rating
Employee Rating

2019 silverado I feel I’m being lied to every time I call or visit. Truck was kept 24 days the first time and fourteen days the second time Problem still exists a More

by MIMIS342
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Gary Guinn , Hannah Gill

November 16, 2019

Dealership Rating
Employee Rating

Worst service department I’ve ever encountered in my life! They must hire service people with zero experience! They couldn’t figure out what was wrong with my suv so they made up things that I had to pay for t More

by Jessicabolen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

November 06, 2019

Dealership Rating
Employee Rating

Great Service Star Service is one of the best places in Mississippi to get your car or light truck serviced. They are very good at what they do. I am in my mid-seve More

by CUMMINGSRG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Pate, Hailey Breland , Hannah Gill

September 17, 2019

Dealership Rating
Employee Rating

Awesome Everything thing that I asked for on my first used truck from star was taken care of quick and professionally done. Quick word ask for Mr. Easterlin h More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Easterlin

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