Tim Sterling | Page 34

Roscoe is amazing Anyone can sell you a car, but if you are looking for someone that will go above and beyond, you need to go see Roscoe and his team at Klaben. I’ve bo Anyone can sell you a car, but if you are looking for someone that will go above and beyond, you need to go see Roscoe and his team at Klaben. I’ve bought vehicles from him for years and will continue to do so. Thank you for all your hard work Roscoe, Mona, Bob and Tim. #TeamRoscoe More

Helpful 0

Report | Print

My Boys & Mona We are a Ford family and I’ve been leasing with Klaben and #teamroscoe for almost 10 years. I hated dealing with car salesmen before I met Roscoe! I’v We are a Ford family and I’ve been leasing with Klaben and #teamroscoe for almost 10 years. I hated dealing with car salesmen before I met Roscoe! I’ve never been given the run-around, always been treated respectfully and never been let down. Tim, Bob and Roscoe get us out of that dealership as fast as they can and make our entire visit comfortable and stress free. Mona is the sweetest and knows her paperwork start to finish. I never have to worry about signing something I don’t understand! My boys & Mona are the best at what they do and I’m grateful that they are working so hard for me every time I visit them. #TeamRoscoe for life! More

Helpful 0

Report | Print

First Maintenance Appointment So I’ve been dealing with Roscoe “Rick” Woodberry for a few years now and he never disappoints. I recently purchased a used car from him and had to br So I’ve been dealing with Roscoe “Rick” Woodberry for a few years now and he never disappoints. I recently purchased a used car from him and had to bring it in for its first maintenance appointment. After Rick explained what Loyalty Link was I was sold on the product. I am currently living in Michigan but always make the journey back to Ohio to get service for my vehicles. This trip was worth it. Since I have the Loyalty Link, my service was completely free this time! I don’t know how other dealerships keep customers when there is a Rick at this dealership! I wish there was a whole team of Rick’s at Klaben. #teamroscoe More

Helpful 0

Report | Print

Fast ST Klaben does it once again! I had been waiting for the Edge ST ever since it was announced. With my lease almost due I decided to see what Klaben could Klaben does it once again! I had been waiting for the Edge ST ever since it was announced. With my lease almost due I decided to see what Klaben could do for me this time. Louis Polos had the blue one I wanted ready for test drive. He and a few of the guys even played with my two little boys while I went on the drive. I ran a couple errands while they got everything ready and they cleaned out my old Edge while in finance. I still can't believe how easy and enjoyable it was. Not to mention how ecstatic the boys were with the experience. Thank you again everyone! More

Helpful 0

Report | Print

Excellent service every time. We have purchased and had serviced 4 vehicles from this dealer. The sales member that helped us was always knowledgeable and no nonsense. We have alw We have purchased and had serviced 4 vehicles from this dealer. The sales member that helped us was always knowledgeable and no nonsense. We have always felt we got a fair deal. The service department is always able to find a way to get us in the schedule. Planning ahead and scheduling on line is very easy and convenient. There are those times when you run behind and need a service before a trip, or way past due for one, even they are booked they seem to be able to work us in. They do a great job. More

by ramodderman Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent Sales Team The sales team at Klaben is great! I recently began my second lease and, like the first one, the process was simple and easy. I got the vehicle I want The sales team at Klaben is great! I recently began my second lease and, like the first one, the process was simple and easy. I got the vehicle I wanted at the price I needed and the transition from old to new was seamless. I can't say enough about the knowledge, friendly service and candid communication of both Nate and Tim. A great experience! More

Helpful 0

Report | Print

No Hassles at Klaben I just bought a 2019 Nautilus at Klaben Ford & Lincoln in Kent, Ohio and I am very pleased to say that that everyone I dealt with was wonderful! My s I just bought a 2019 Nautilus at Klaben Ford & Lincoln in Kent, Ohio and I am very pleased to say that that everyone I dealt with was wonderful! My salesman Doug Carter went above and beyond to help me, as did Terry Colbert the sales manager. Even Tim who’s last name I can’t remember helped immensely one day when Doug wasn’t there. The finance person Christine was professional, quick and easy to understand. Richard Klaben is always in view in the showroom and very friendly. I am looking forward to driving and enjoying my new Nautilus. Thank Doug, Tim, Terry, Christine and Richard! More

Helpful 0

Report | Print

Puchasing a Ford I have been purchasing Fords from Klaben for 20 years now. Each of tge salesmen i worked with were really great but i have to say that Tim Sterling wa I have been purchasing Fords from Klaben for 20 years now. Each of tge salesmen i worked with were really great but i have to say that Tim Sterling was by far my favorite. He was thorough and attentative without being high pressure. He gave me tge freedom to shop on my own and yet always available when i needed him. It made for an easy and pleasant shopping experience. I HIGHLY recommend Tim Sterling and Klaben Ford. I have looked around but always buy from Klabem. You can trust their cars are always top quality. More

Helpful 0

Report | Print

Excellent experience! Tim Sterling was fantastic and I am very happy with my new (used) Ford Escape! Tim answered all my question and generously threw in the crossbars for Tim Sterling was fantastic and I am very happy with my new (used) Ford Escape! Tim answered all my question and generously threw in the crossbars for the roof rack so I can put my kayak on the roof! he was fun and very professional! I highly recommend him! More

Helpful 0

Report | Print

GREAT VERY FRIENDLY AND OUT GOING VERY KNOWLEDGEABLE, HELPFUL TIM WAS VERY KNOWLEDGEABLE ABOUT WHAT FORD HAS GOING ON WITHIN THE NEXT FEW YEARS TIM AND G VERY FRIENDLY AND OUT GOING VERY KNOWLEDGEABLE, HELPFUL TIM WAS VERY KNOWLEDGEABLE ABOUT WHAT FORD HAS GOING ON WITHIN THE NEXT FEW YEARS TIM AND GEORGE ARE GREAT SALES PEOPLE More

by CALAWAY.EILEEN Verified Customer Verified Customer

Helpful 0

Report | Print